Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Post your American Express Platinum retention offers here!

Post your American Express Platinum retention offers here!

Reply
  • Sam

    Similar to Blindman67, spent a little more, no retention offer

    Harrods

    Pretty certain the retention offers are system generated. Agents have no discretion.

    defender90

    Another interesting datapoint – I took the card out in October 2021 and was offered 50k MR today when I asked to downgrade to gold. They did cite a relationship of a few years so I think that it’s not just time with platinum, but more time with Amex in general and spend history that counts

    Was this via chat or phone?

    This was via chat on the app

    Rui N.

    Agents always cite my “long” relationship with Amex (which they claim dates back to 2018, although none of my cards have that date in them), whether is to close, ask for a retention offer, complaint about an offer or ask how they are doing. So, mentions of that probably don’t matter much.

    Pid

    35k received today on the phone to Brighton. Same as I got last year too.

    mattxcheung

    Just used chat last night and was offered 50k. I also got 75k around a year ago as another retention offer so I really wasn’t expecting to score another this time around.

    • This reply was modified 52 years, 9 months ago by .
    Carlos

    Is there any data points for Gold preferred card version? Pending renewal, would stay for a good offer or 2x or more points for a period of time

    Niall

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    Pid

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    In February last year, as this is around when the fee is due at my card anniversary.

    Carlos

    10k points on Gold Preferred

    Andrew J

    Anything being offered for BAPP? My fee is due next month and wondering if it’s worth asking.

    PIL

    Anything being offered for BAPP? My fee is due next month and wondering if it’s worth asking.

    I would definitely ask. I got one for my platinum cashback recently as I asked. None received before

    Andrew J

    Anything being offered for BAPP? My fee is due next month and wondering if it’s worth asking.

    I would definitely ask. I got one for my platinum cashback recently as I asked. None received before

    I was offered 10k Avios for spending £3000 in 3 months.

    Faker

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    In February last year, as this is around when the fee is due at my card anniversary.

    Hi PID would you say you received the retention bonus within 12 months of the last bonus? I am currently waiting for my renewal in Feb but thought I should wait – not sure what everyone else things? Should I wait until the 12 months are up or can I call now?

    Faker

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    In February last year, as this is around when the fee is due at my card anniversary.

    Hi Pid, did you get/request your retention bonus within 12 months since last retention bonus? Reason I ask is mine is shortly coming up and currently I am weighing whether to ask now or to just wait until 12 months are up. What does everyone else think? If we have any other data points on time since last retention. Thanks

    ringingup

    Anything being offered for BAPP? My fee is due next month and wondering if it’s worth asking.

    I would definitely ask. I got one for my platinum cashback recently as I asked. None received before

    I was offered 10k Avios for spending £3000 in 3 months.

    Same here. I’ve hit that already… I wonder if I should ask again…

    PIL

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    In February last year, as this is around when the fee is due at my card anniversary.

    Hi Pid, did you get/request your retention bonus within 12 months since last retention bonus? Reason I ask is mine is shortly coming up and currently I am weighing whether to ask now or to just wait until 12 months are up. What does everyone else think? If we have any other data points on time since last retention. Thanks

    A question never hurts 🙂

    MrSJ

    Used chat to ask for a retention offer for my Platinum on Saturday, was given 35K as I was last year. However, the points are still yet to hit my account. Agent stated 24-48 hours, which it has been longer than now. Anyone got any recent data points on if this is normal and how long it should take to show on my balance?

    • This reply was modified 52 years, 9 months ago by .
    MrSJ

    Used chat to ask for a retention offer for my Platinum on Saturday, was given 35K as I was last year. However, the points are still yet to hit my account. Agent stated 24-48 hours, which it has been longer than now. Anyone got any recent data points on if this is normal and how long it should take to show on my balance?

    Ignore this, 10 mins after posting this they appeared.. typical.

    rams

    Gold charge card. Just had 1 year bonus 10k points for spending £15k. Offered 20k points with no spend required

    Manny_D

    Have people just been asking for a retention offer straight up on chat/phone? Or has it been in conversation? My Gold Charge is up for renewal soon so may be worth asking, just wanted to know the best approach.

    Pid

    35k received today on the phone to Brighton. Same as I got last year too.

    When last year?

    In February last year, as this is around when the fee is due at my card anniversary.

    Hi Pid, did you get/request your retention bonus within 12 months since last retention bonus? Reason I ask is mine is shortly coming up and currently I am weighing whether to ask now or to just wait until 12 months are up. What does everyone else think? If we have any other data points on time since last retention. Thanks

    A question never hurts 🙂

    It was roughly 12 months as both times I used the fact that the annual payment was due for a reason to consider leaving.

    megoi

    Offered 35k MR on my Platinum Card via chat. Said I was disappointed as never had a retention bonus and told it’s based on spend.

    Was quoted this “(35k MR = £157, over 25% of annual fee)” – I found their valuation interesting.

    Andrew J

    Offered 35k MR on my Platinum Card via chat. Said I was disappointed as never had a retention bonus and told it’s based on spend.

    Was quoted this “(35k MR = £157, over 25% of annual fee)” – I found their valuation interesting.

    That’s based on their £4.50/1000MR statement credit burn rate – £157.50 to be precise.

    Sean Mc

    Just got offered nothing (new card taken out October – probably £3k spend) – had started chat to complain that still hadn’t received Priority pass and so benefits weren’t much use. Ended up cancelling as wont be travelling until July – will then use a referral bonus to get again.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.