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Evening, Tesco emailed a statement and gave a quick summary of the points balance/exchange as they do, but under the “See what you got” section, I noticed this :
“Used Virgin points: You have used 450 since your last statement”
erm….no I haven’t
– and both the Virgin Atlantic and Virgin Red sites are not so great, as they don’t give a full account of what is going on, at least, not for me.
So…what is going on? Has anyone else noticed/had this?
Do they mean “Tesco points” here?
TIA
Under “See what you’ve got” in mine it says Virgin Points then “you have earned x points”
I should have mentioned that I have two boxes
You have earned x Virgin points
And Used Virgin points.“Earned”, I have no issues with – just “used”.
When signed in to Virgin Red, does https://www.virgin.com/virgin-red/activity not give you a better picture? It does for me.
have you ever transferred ?
My account seems to record a transfer I did 2 years ago as if it were more recent
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