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Forums Frequent flyer programs Virgin Flying Club Transfer from Virgin Points to Hilton

  • Big Ern 6 posts

    I am trying to undertake the above transfer. I know the airline is not keen to facilitate it but I can’t find anyway or contact number on their website to use. Doe anyone know the best way to proceed. Thanks

    BA Flyer IHG Stayer 2,243 posts

    took seconds to find this via google

    https://flywith.virginatlantic.com/gb/en/flying-club/earn-points/exchange-points.html#

    scroll down to the list at the bottom of the page

    HughM 76 posts

    The number 0344 209 2722 takes about an hour to be answered in the evening and at weekends, but I have found it gets answered much more quickly during weekday office hours.
    They say you should receive e-mail confirmation from Virgin within a couple of hours, showing the number of points transferred to Hilton. In my experience, this never happens and the transfer itself may never appear. So I agree: “the airline is not keen to facilitate it” but that’s the procedure.

    Big Ern 6 posts

    took seconds to find this via google

    https://flywith.virginatlantic.com/gb/en/flying-club/earn-points/exchange-points.html#

    scroll down to the list at the bottom of the page

    As far as I can see that link takes me to exchanging HH into VA whereas I want to do the opposite unless I am missing somehting

    Big Ern 6 posts

    The number 0344 209 2722 takes about an hour to be answered in the evening and at weekends, but I have found it gets answered much more quickly during weekday office hours.
    They say you should receive e-mail confirmation from Virgin within a couple of hours, showing the number of points transferred to Hilton. In my experience, this never happens and the transfer itself may never appear. So I agree: “the airline is not keen to facilitate it” but that’s the procedure.

    As an update this phone number worked a treat. Ten minute wait.

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