My review of the new Premier Inn hotel at Heathrow Terminal 4

This is our review of the brand new Premier Inn hotel at London Heathrow Terminal 4.

There is now a Premier Inn hotel at Heathrow Terminal 4, with a covered walkway connecting it to the terminal, which opened three weeks ago.

For the first time, you no longer need to pay a premium price to stay in a hotel which is directly connected to the airport.  I only paid £49 for my room (flexible rate) and, pre-opening, they were available pre-paid for as little as £29.

In the past, you have had to choose between the premium priced Sofitel at Terminal 5 or the Hilton at Terminal 4.  To save money you had to look off site.  My favourite option is the new ibis Styles which I reviewed last year, but this requires a slow trip on the expensive Hoppa Bus or one of the free local buses.  Rob is a fan of the Hilton Garden Inn at Hatton Cross, one tube stop before the airport.

The Premier Inn Heathrow Terminal 4 looked like it would tick all of our boxes – brand new rooms, low prices and a direct connection to the terminals.  We wanted to know whether this hotel is a good choice for an early morning or late night flight so I checked in for the night to review it.

Getting there

The tube ride from Kings Cross was one of the worst ever. I don’t know what happened to the Piccadilly Line over the last few years, but it just seems to be getting busier, slower and hotter each time I take this tube line and there is always a big chance of the destination being changed just before getting close to the airport.

Premier Inn Heathrow Terminal 4 review

Once I got to Heathrow Terminal 4 it was fairly easy to find the Premier Inn hotel. With luggage it’s best to get the lift up to the departure area, then turn right and keep walking until you get to the walkway which leads to the Hilton Terminal 4 and the Premier Inn.

I timed the walk.  It was 5 minutes from the tube station to the check in area and a further 7 minutes along the covered walkway to the Premier Inn Heathrow Terminal 4 reception.

Premier Inn Heathrow Terminal 4 review

As you walk through the doors you find two armchairs in front of you. The reception area is to the right.

Premier Inn Heathrow Terminal 4 review

The Premier Inn check in area had a bunch of self check in terminals, which I had never used in a hotel before, as well as receptionists who were happy to help. I entered my name for the reservation to come up, had the option of adding prepaid breakfast and / or dinner – which I didnt, and after a short while my keys came out of the machine.

Premier Inn Heathrow Terminal 4 review

The room

The room had a double and a single bed (not sure why they put that in!):

Premier Inn Heathrow Terminal 4 review

There was a good size desk with sockets, a coffee and tea station with kettle and much hated instant coffee.

The wardrobe was open with only a few hangers, but as the Premier Inn Heathrow Terminal 4 is an airport hotel you wouldn’t have much to unpack anyway.

Wifi was free, but extremely slow. If you require faster wifi you can purchase Ultimate Wifi for £5/24 hours which promises to be 8x faster.

Premier Inn Heathrow Terminal 4 review

The bathroom was a good size with shower / bathtub and a 3 in 1 shampoo / conditioner / shower gel mounted to the wall.

I used it to wash my hair as I had left my shampoo at home and it was, surprisingly, ok.

Premier Inn Heathrow Terminal 4 review

This was the view from the window. As you can see the Premier Inn is a triangular shape.  The hotel only has one bank of lifts which means if you are unlucky, you have to walk quite a bit until you reach your room.

Premier Inn Heathrow Terminal 4 review

Dining / drinking

There was a Costa Coffee on the ground floor which is open 24/7.

Premier Inn Heathrow Terminal 4 review

The Premier Inn also has a restaurant ‘Thyme’ which is a bit further down to the right and a bar which is to the left.

Breakfast is served from 5:30 am – 10:30 am.  The Premier Inn breakfast costs £10.50 and continental breakfast £7.95 but as I had to leave the hotel at 5 am I had breakfast in the BA lounge instead.

Premier Inn Heathrow Terminal 4 review

Getting to your plane

The Premier Inn Heathrow Terminal 4 hotel is, not surprisingly, perfectly placed for Terminal 4 departures.

For Terminals 2 and 3, the best option would be to walk into Terminal 4 and take the Heathrow Connect train to Terminal 2 and 3.

Terminal 5 is trickier.  Taking the train is complicated, requiring either a Heathrow Connect with a transfer to a Heathrow Express or a tube to Hatton Cross and then a change to another tube back to Terminal 5.  It is easier to take the Hoppa Bus from outside the Hilton next door, a local bus or ask the hotel to book you a minicab (£9).  I chose the latter.

Review conclusion

The Premier Inn at Heathrow Terminal 4 is next to the Hilton (which Rob reviewed in 2015) and an ideal choice when flying from Terminal 4.

The hotel is brand new, the room was a good size, the bed comfortable and the walk to Terminal 4 less than 10 minutes. Even when flying from Terminal 5 it’s worth considering the Premier Inn Heathrow Terminal 4 due to the cheap rates compared to the Sofitel.  My room was £49 (flexible rate) but you can get a room from as little as £40 if you prepay.

The Premier Inn website is here.  I don’t think that you can book Premier Inn hotels via any third party site with a loyalty scheme, so that means you cannot benefit from Hotels.com Rewards or Expedia Plus Rewards.  Premier Inn itself does not have a loyalty scheme.

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Comments

  1. ankomonkey says:

    OT: How many SPG points does the referrer get when referring the SPG Amex?

  2. Stephen says:

    It’s less walking to get off the tube at Hatton Cross and take the (free) 490 or 482 bus. Doing the journey now!

  3. Thanks for the tips especially about the connections between terminals as I am coming from terminal 5 and departing from terminal 2. I am staying at the new Premier Inn next Thurs night!

  4. OT: MSE is reporting that there is to be a UK Novotel flash sale for 50 minutes tomorrow – rooms for £50, starting at 5.50pm: http://www.moneysavingexpert.com/deals/novotel#deal38262 . Valid for stays 1st July 2017 – 28th Jan 2018 (including weekends), although not all dates are available at every hotel apparently. This may be useful for some. No doubt this may be covered in an article tomorrow.

    • Genghis says:

      I was tempted to book the Novotel in Glasgow and cancel a HI points booking but the Novotel has some poor ratings on TA. Have any HfPers stayed there who could opine on the hotel?

      • Genghis
        We stayed at the Glasgow Novotel in April in a family room. Not massively spacious but it was adequate. The room furniture was pretty basic and dated but it was comfy. Bathroom was clean but basic. The public areas were smart and modern. The breakfast area was fine and there was a good selection on offer. The location was handy for us. Overall was ok for a night but not on a par with other Accor hotels I’ve stayed in over the past 12 months (Mercure, Ibis, another Novotel)

    • It will!

  5. Henry Young says:

    I used the hotel recently having a morning flight out. We decided to trial run the walkway to the terminal the evening before, to be reminded there is depressingly little at T4 non-air-side. The walkway does go on a bit and I would suggest your timing of 7 mins is a tribute to your “walking” speed. Are you sure you had one foot on the ground at all times ? The big shock was to find a long queue of customers waiting to check in trailing back down the walk way with nobody from the hotel bothering to direct them to the much larger check-in area on the floor below. They should have had the sense to realize that at least 50% of their customers would be checking on from walkway level. But that check-in area is served by one single position. #FAIL

  6. I have a Monday morning flight from T4 in August so staying at the Hilton Garden Inn on Sunday using points. We have 2 kids and will have a fair bit of luggage. Wanting to go in by Tube. Taking the Picadilly Line that is coming from Uxbridge if I change at Acton Town we will need to drag our luggage up the stairs to another platform. Is there a station further up where I could just switch platform on the other side or wait for the Heathrow one by not having to drag suitcases up the stairs?

    Also, what’s my best option of getting to T4 next morning. I have read Rob’s review of walking to the Tube station or is there a more convenient bus other than the hoppa?

    Lastly, my stay is on points but as a Diamond, will get free breakfast for myself and partner. Another reason why I didn’t go for Premier Inn. Do kids under 12 eat free?

    • Given that T4 is only one stop the tube might be more convenient but, as the bus station is attached to the tube station, you may find it easier (and free) to hope on a local bus if you find one. The Hoppa will take you from the front door of the Garden Inn, whether that is worth £5 each is up to you!

    • There are lifts at Acton Town.

      You’d have to go to Earls Court before you can reverse direction on the same platform. This will add 30 minutes to your journey.

      The A10 and U3 buses go from Uxbridge to Heathrow Central, where you would change for the 285. Get off at Envoy Avenue for the HGI.

      To T4, either walk or take the 285 one stop to Hatton Cross, then get the 482/490.

  7. Richard says:

    no report about how quiet the rooms were and if you can hear noise from outside, from people walking past in the corridor, slamming bedroom doors?

  8. StevenMcG says:

    There is a free bus (part of the Heathrow free travel zone) from outside the Premier Inn T4 directly to and from Terminal 5 and Hatton Cross. It makes the trip to the hotel really easy and the trip from there to T5 very very quick. I can’t recommend this hotel enough having stayed there for the first time a few weeks ago! Take the 482 or 490 from Bus Stop A at Hatton Cross to Bus Stop 7 at Heathrow Terminal 4 (you’ll see the Premier Inn just in front of the bus stop). Similarly both those buses go from the Premier Inn to and from Terminal 5.

  9. Jeffrey Silvers says:

    Good news…have booked a room for a February trip already…Premier Inn has it’s foibles but is my number 1 first stop, Breakfasts are usually generous in my experience (and you can have porridge with the continental) :-)

  10. I’ve just stayed at the PI T4.
    I arrived late last night into T2 and took the Heathrow Connect to T4, straight into the loft to T4 departures and immediately into the walkway to the Hilton/PI. A total of 50 minutes from disembarking the EI aircraft in T2 to arriving in my room.
    Excellent stay, extremely pleasant staff (the best I’ve had in some while) and quiet rooms.
    Highly recommended

  11. IslandDweller says:

    If you get the bus from Hatton Cross, get off a the next bus stop called Sheffield Way – don’t go on to the T4 stop. The Sheffield Way stop is less than a minute walk to the PI. I got it wrong and ended up taking the bus into T4 and then the endless trek in that never ending walkway.
    Hotel smells very fresh and new, impressed so far.

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