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The Amex Platinum changes …. one year on

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16th July 2012 was the day when American Express made big changes to the benefits package attached to the American Express Platinum Card.

One year on, the Platinum card is in a strange position. Many, many, many people have made it clear via Head for Points, Flyertalk and other forums that they have chopped up their cards, with Amex generally making no attempt to keep them.

At the same time, due to hugely generous sign-up offers – such as the current 30,000 Avios sign-up bonus – the Platinum card has never been more popular.

How many of these new members keep the card after triggering the sign-up bonus is debatable, of course, especially as Amex refunds your annual fee pro-rata when you cancel.

Let’s remind ourselves what changed a year ago:

The annual fee was raised from £300 to £450

The travel insurance, which used to be fully comprehensive in almost every respect, was been downgraded sharply. Travellers over 70 are no longer covered, which is a blow for people who used to give their parents supplementary cards for the free cover.

Many of the insurance benefits now require you to have paid for your flights and hotel with a qualifying American Express card (a ‘qualifying card’ is basically an Amex-issued Amex), unless the establishment does not accept Amex. This was especially annoying for people who have a ‘no FX fees’ credit card, since using an Amex effectively adds 2.99% to the cost of their travel.

Since July 2012, there have been two other dilutions of the Platinum card:

Hilton HHonors Gold was removed as a benefit, although this was only allowed as a one-year one-off in any event

Jumeirah Sirius announced that it is leaving Membership Rewards at the end of July 2013

Some new benefits were brought in, of course.

The main one, which was actually introduced quietly late in 2011, was one year of free Cathay Pacific Marco Polo Gold membership. This is very, very useful if you do not have British Airways status, since Cathay Pacific is a oneworld alliance member like BA.

Cathay Gold is equivalent to BA Silver, and gets you many of the same benefits when flying BA – most importantly, access to British Airways lounges for you and a guest whatever your class of travel. You also get free seating on BA, use of business class check-in and priority waitlisting. Just about the only benefit of BA Silver that you don’t get with a Cathay Gold is access to fast-track security lanes at Heathrow Terminal 5 and the extra baggage allowance.

This is not a permanent benefit, however. To date, most (not all) have had their Cathay Gold card renewed but you should not expect this to continue. The recent edition of Departures Magazine (the Amex Platinum magazine) said that the card would continue to be offered to new Amex Platinum cardholders until 31st March 2014.

The other improvement were:

1 free guest when using your Priority Pass to enter an airline lounge. This means that a family of 4 can now access Priority Pass lounges for free, assuming that one parent is the Amex Plat main cardholder and the 2nd parent is the supplementary cardholder, as both receive a Priority Pass.

The Platinum supplementary cardholder can also now apply for the hotel and car rental status benefits. These are Starwood Preferred Guest Gold, Club Carlson Gold, Hertz No 1 Club Gold and Avis Preferred

Le Club Accorhotels membership was introduced, at Platinum level. However, this status is easily obtainable via regular promotions run by Accor, with no Amex Platinum card needed.

There have also been a number of other interesting benefits over the last year, including:

A £70 voucher for fashion retailer Matches (no minimum spend required) from which I got an Orlebar Brown t-shirt!

A free night at a luxury Melia hotel (still available if you apply for the card today)

A free wine tasting at Berry Bros in Mayfair

A free ‘champagne and canapes’ party at MontBlanc on Bond Street, scheduled for November 2013

Did I keep my Amex Platinum card?

Yes, I did. However, my position is not the same as most. As a long-term Platinum, I get my British Airways Premium Plus American Express card for free, saving me £150 per year.

The net cost for me of the Platinum card is therefore only £300. I have also been quite impressed with the treatment of the two insurance claims I have submitted – see here for the story behind the last one I put in.

The real deal breaker for me, ironically, would be if MBNA was successful in its bid to take over the British Airways credit card contract! Without the £150 of ‘free’ BA Amex, I’m not sure that I could justify my Amex Plat anymore. My Mum also turned 70 this year, so she is no longer covered by the Amex travel insurance on her supplementary card on my account.

If you want to learn more about the American Express Platinum Card and the 30,000 Avios / 30,000 Membership Rewards points sign-up bonus, my full Amex Platinum review is hereThe official Amex website page is here.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

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You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

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Comments (101)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    Didn’t renew mine after year 1, the package only really offered me good value in year one. The 1.5 avios on the BAPP and the 241 voucher were a much more tempting option.

    IMHO the loss of hIlton gold, loss of Cathay gold after 1 year, lack of renewal bonus and diluted insurance made it a bum deal.

    The priority pass was pretty useless to me as the lounges were so dire I’d rather sit in a nice restaurant in departures and I rarely fly non one world where the BA status gets me in the lounge.

    It was Great to have the Cathay card whilst I built up status with BA though.

    Would hve probably renewed at £300 though

  • Thomas says:

    The Platinum deal has been devalued for sure and the majority of people I know have not renewed, but as has been stated above there are still values and it like everything else depends on what you use – for me is still offers (just about) enough value to keep it and I am making use of PrioPass, Cathay card, and concierge service (it has worked out well for me a number of times, its a bit pot luck and depends on what you want/need).

    Will be interesting to see if AMEX respond to the offers from competitors and if they try and keep the Platinum card different enough or if it will simply become another pay card with some benefits.

    Anyone have any thoughts/feelings if the AVIOs conversion bonus for AMEX points will come back (in the near future) – have a large stack of points and due to books some flights and wouldn’t want to miss out on any potential bonus transfers.

    Regards
    Thomas

  • The Lady says:

    I just “tapped out” from Amex Plat as my membership year was up, and I wanted to make a point about the ridiculous decision to increase the fee by 50% in the depths of the recession. I paid £300 up ’til now, despite the diminishing benefits (although they keep saying they’ve improved them, which is a lie).

    I suppose they are trying to weed out those whose finances are susceptible to economic cycles, therefore retaining the really rich. My home is worth £1m+ and I have a six figure salary, but I won’t be part of the Amex gravy train any more.

    For others’ info, they did offer £50 M&S voucher to retain me, but as I haven’t any need of the FHR benefits for a few months, I decided to make my point and cancel. I can always apply for a Gold Card, bag the points, and then re-apply for a Plat card later in the year.

  • Mr Bridge says:

    any tips?

    flying with cathy BC, in sept, i have put in my ba exec no, but we do have the cp gold, does any one know any tips for getting upgrades with cp gold, or am i best to keep the ba avios.

    • Sir Stamford says:

      Greetings from BKK Royal Orchid lounge.

      Which route(s) are you flying with CX? If it is the LHR-HKG-LHR route, my experience is that the chances of an operational upgrade is relatively low as this route is extremely popular with both business and leisure travellers. The only way to guarantee an upgrade with CX is cash or miles.

      One small consolation is that, if my memory hasn’t failed me, you can access to the CX ARRIVALS lounge in HKG as a CX Gold member regardless of your CX class of travel.

      Sir Stamford

  • Martin Clarke says:

    Am I right to assume that if you add your Cathay Pacific number to a BA booking to take advantage iof seat selection then you do not collect Avios for that flight? I would think that the £450 fee is worth the money for the 35’000 Avios and the Marco Polo Gold status alone

    • Fidelityutensils says:

      I just make sure I switch it back to my BA number prior to flying and collect the points as if it had never been changed in the first place. This can be done as late as when you’re leaving the lounge to go to the plane.

    • Rob says:

      You can change it back once checked in.

      Your Cathay card is not cancelled if you cancel your Amex Plat, until it naturally expires after a year, so its an even better deal.

      • Alan says:

        I used to switch it back after I’d picked my seats and they always seemed to ‘stick’, although I guess leaving it until after check-in perhaps reduces the risk of being moved (although I like having a BP with my BAEC number on it in case of any Avios not posting, but you can always change it and ask the lounge staff to reprint the BP)

      • Mr Bridge says:

        thanks everyone.
        i have now put my CP into ba 2-4-1 booking and selected seats, cp card expires in feb, but we will do a flip in november, so will put the new cp in my partners flying club, so hopefully the seats will stick!

        I have now put CP into my cp flight, so if their upgrading it will help my chances, and will switch back to baEC when i leave the lounge.

        Thanks

      • Martin Clarke says:

        Thanks Raffles, I don’t have this card currently but the Marco Polo status is the carrot for me along with the Avios. The amex website makes no reference to this as a perk of the card though, how do you get the status with the card, I’m assuming its an invite afterwards?

        • Mr Bridge says:

          once you have your plat card, you then go to
          americanexpress.co.uk/platinum

          then you select benefits directory.
          under travel you then hit and errol now link, which brings up all the partners.

        • Rob says:

          Amex keeps it off the Plat site to avoid annoying BA!

  • Jus says:

    Hi there,

    I have the cathay pacific gold card which i got with my plat. I called BA and they have let me allocate my seats with the number. It is a revenue ticket and was wondering if i will still get my avios through flying with BA or do i need to now get the CP card removed. BA do not know the answer and help would be greatly appreciated?

    • Alan says:

      If the BA rep has done it correctly they can add you CX number to allow seat selection and other status benefits but still use your BAEC number for Avios. However if they said they don’t know the answer it sounds like they’ve just switched the numbers. In that case you’d probably be best to just use the Finnair website to switch the number back to your BAEC number – the seat selection will stick (or if you’re worried you can delay switching back until after checking-in although I used to do it weeks in advance without any problem).

      • Jus says:

        Thanks Alan, for the prompt response. Much appreciated. I have to say that the plat card has been quite useful in year 1. I got 52k welcome amex points as i was recommended, the £70 voucher from matches and a free night in the me hotel as well as a saving on a hotel deal and i got the amex hotel benefits incl late checkout and free internet.

        Not sure what i am going to do in year 2 – Does anyone know of any new deals, offers in the pipeline for the plat card. Tough to justify for £450 a year.

        • Alan says:

          Last year they had a free night in a Starwood property, so I’m hoping we’ll get a free night each year. Agree for some of the other benefits it can be pretty marginal – I’ve had a few FHR stays that were good value in respect of benefits received, that helps. Also my SPG Gold status via Amex got me an upgrade and a waiver of the $20/day resort fee on a trip a couple of months ago – worth around $300 on a 5-night stay (I would have been willing to pay the higher room rate otherwise, so it was a proper saving)

  • Jus says:

    Does anyone know when there will be a bonus offer of converting the Amex points to BA avios?

    Thanks

    • Alan says:

      Sorry to keep replying!! They have offered them in the past. They tend to be targeted though and it’s less of a certainty than it seems to be for US cardholders (who also get a better earning/exchange rate than we do and don’t have to pay foreign transaction fees – grr!)

      • Jus says:

        I appreciate you replying – Its great to know there are people out there in the same boat as me and share my frustrations and thinking. I hope they do it soon albeit good avios redemptions in premium cabins are getting tougher to get as in my case i always need 3 seats!

        Raffles great website btw!! I do enjoy reading it…

    • Rob says:

      Biggest issue is not when it will come but if you will be targetted. Last few have been targetted. Ensure you are set up to receive postal and email junk from Amex. Registering your BA number with Membership Rewards may also help them decide to pick you.

      • Jus says:

        How annoying – I believe i am signed up to everything marketing related.. Have you managed to do any status matching from the Cathay Pacific card? Cheers

  • Jus says:

    I have heard about people running a business by selling miles? How on earth are they doing this?

    • Rob says:

      Very easy – people pay you money, you book them flights. However, BA is on to this and once you have booked flights for x number of people with different surnames, your account is subject to audit.

      • Jus says:

        Thanks but i am talking about people selling miles in 100k increments?

        • Rob says:

          That is the logical increment, though, surely? Club World to the most popular destinations. In reality they would sell you more or less but ebay can’t handle that!

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