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Regus business lounge to open in Terminal 5 – and you can qualify for a free pass

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Here is an interesting development.  Most people know that there are NO third party airport lounges in Heathrow Terminal 5.  This is not entirely surprising, as BA / Iberia have monopoly use of the terminal.

It does, however, impact people who have a Priority Pass, Lounge Club, Diners Club or Airport Angels card.  They have nowhere to go unless they have British Airways or oneworld status.

Things are changing, though.  Regus has announced that it is to open a business lounge in Terminal 5 this Summer.

To quote Regus:

“The move responds to a growing demand for ‘third place’ work locations where business travellers can check their emails, hold conference calls and meetings and print documents. Regus Express will offer a quiet, professional business lounge with a co-working space, private workstations, to be known as ‘ThinkPods’ and secure WiFi, as well as meeting rooms available by the hour.”

They also offer unlimited free TV and coffee, which is handy!  I am a big fan of Regus.  At least 50% of Head for Points is written in Regus business centres across London.

You will need a Regus BusinessWorld Gold or BusinessWorld Preferred card to access the Heathrow lounge.  However, you can get one for FREE via many loyalty programmes.

Full details are in this article I wrote in January.  However, if you meet any of the following criteria you can get yourself a free Regus BusinessWorld card:

Avis Preferred (all members – and FREE to join)

American Airlines elite members

National Car Rental (Emerald members)

RICS (any member)

TripIt (Pro level members, can be bought for $50)

United MileagePlus (Premier members?)

Virgin Flying Club (Silver, Gold and holders of the Black credit card)

If you meet any of the above criteria, this article from January has the links you need.  It is not 100% certain that UK-based members will qualify for some of these, but there is no harm filling in the form.

Clearly, as long as Regus is willing to accept applications for the Avis offer from the UK, signing up via Avis Preferred for free is the easiest thing to do.

If you have Virgin status, you should apply via that route as you receive the ‘unlimited visits’ Gold card rather than the ’15 visits’ Preferred version.

If you have BA or oneworld status then this won’t be of any interest to you as you have Terminal 5 lounge access.  For the status-less, especially business travellers who need to work before their flights, this is definitely worth looking at.

The Heathrow press release on the opening is here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (27)

  • Olybeast says:

    Sounds good. 🙂 thanks raffles. No free alcohol though so I’ll be sticking with BA lounges lol

  • Andrew says:

    Is this going to be airside or landside? I presume airside but I can’t find anything definitive.

    • Rob says:

      I was discussing this with someone today. It MUST be airside, surely, given BA’s 45 minute ‘conformance’ deadline for getting through security or else having your ticket cancelled!

      There is a big reshuffle of the restaurants in T5 at the moment. If I had to guess, it will be next to the Moneycorp which is next to Galleries North, which is currently some weird restaurant. But that is a 100% guess.

      • Brussel Sprout says:

        Appears it will be landside according to the Regus website which says it is in the arrivals area.

        • Rob says:

          That would be disappointing …

          • Quark999 says:

            Yep, arrivals I’m afraid: Regus Express – Unit CA210 – Arrivals Concourse, Terminal 5, Heathrow Airport, Western Perimeter Road, Hounslow, London, TW6 2GA

            I’ve tried finding out what unit CA210 actually is, but that doesn’t seem to be public anywhere.

            It makes sense if you think about the purpose of these lounges – why would you have it in departures, if for example you are flying in to meet with people based in London?

          • Rob says:

            Because they generally are not used for casual meetings in city centres. I agree, though, that the only DIRECT revenue generation this unit will have is from meeting rooms as it has no offices to hire out. It would be impossible to measure incremental sales of Gold cards to people who just want lounge access.

            Will still be handy for people who want to arrive at LHR early and do some work before going through security.

  • Anders says:

    Thanks, Raffles. Worked like a charm via the Virgin route. Will come in handy for writing projects.

  • The Other Steve says:

    I’m surprised at this, considering there is a Regus centre opposite the Thistle already.

  • pazza2000 says:

    I suspect this will be a very small location also, especially if landslide. May not have all of the facilities.

  • Mike G says:

    Thank you. Preferred membership now allows 10 visits, not the 15 mentioned earlier.

  • Greenshadow says:

    Although it’s stated that you will get Preferred membership through the RICS route, you actually get Gold! My card arrived in the post this morning 😉

  • Ross Parker says:

    This post and a free 15 minute block in my day just got me 15 free business lounge visits, two of which can be accompanied. A good return. Thank you.

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