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My review of the SkyTeam (and Priority Pass) lounge in Heathrow Terminal 4

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This is my review of the SkyTeam lounge at London Heathrow Terminal 4.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

I’m not sure how recently it happened, but the SkyTeam lounge in Heathrow’s Terminal 4 has appeared on the list of Priority Pass facilities.

This is fantastic news for American Express Platinum card holders, as they now have free unlimited access for themselves and up to three guests to a genuinely impressive lounge.

You can also buy one-off day passes via the Lounge Pass website.

When I was in Terminal 4 last Monday I popped in for a look.  As you would expect from the flagship Heathrow lounge for the entire SkyTeam airline alliance, a serious amount of money has been spent.

It is probably the only Priority Pass lounge that lets you have free access to a cabana / dayroom, for instance.  There is also a Clarins wellness area – although I did not go in – and a yoga room!

The first thing to note is that the lounge is very big.  It appears that 95% of passengers do not realise that it is on two levels.  You will see that my photos of the upstairs level are totally, completely deserted.

Skyteam Lounge Heathrow Terminal 4

This is a generic shot of the downstairs area.  The circular area in the centre is where they place the food.  There was a fair bit about:

Skyteam lounge Heathrow food

but it was 3pm in the afternoon.  I doubt this is representative of what you get in the morning or evening peak

The bar is tucked around the corner and is well stocked, although I didn’t see any champagne:

Skyteam Lounge Heathrow bar

There is a lot of (real) greenery behind the seating which is slightly surreal but not ineffective:

Skyteam lounge Heathrow

Upstairs is the place to go if you are conducing an illicit affair or are simply anti-social:

Skyteam Lounge Heathrow Terminal 4 upstairs

You can have a whole buffet to yourself:

Skyteam lounge Heathrow

Although, if you are having an illicit affair, you may prefer one of the four dayrooms.  These do not appear to require booking, just turn up.

Skyteam lounge Heathrow cabana dayroom

If you are feeling more energetic, there is the yoga room

SkyTeam lounge Heathrow yogo room

All in all, this is an impressive facility.  It wasn’t perfect – I struggled to get the computers in the lounge to function – but there is a good selection of magazines and newspapers, huge amounts of natural light, plenty of seating and more than enough to eat and drink.

If you were travelling First Class on SkyTeam you may be unimpressed with the lack of premium drinks.  For a Priority Pass lounge, however, it is well worth a visit.

If you do not have a Priority Pass you can book entrance in advance for cash via the Lounge Pass website.

Unfortunately, the lounge is NOT a member of Lounge Club.  This means that American Express Preferred Rewards Gold cardholders cannot use their two free lounge visits here.  The only Lounge Club facilities at Heathrow are the Servisair lounges in Terminals 1 and 3 and the impressive Plaza Premium lounge in Terminal 2.

Comments (27)

  • tony says:

    I used this lounge a good few years back now but if I recall correctly, the champagne was put out in the evenings.

    Also there was a small side room for First Class pax – not that I suspect you get many of those on Skyteam ex LHR….

  • susan says:

    Used this when I was FB-G and was quite impressed with food offering – having dropped to Silver (soon to be ivory) I did actually change my flight patterns to BA (CX-G) unless there was a significant cost differential. Looks like AZ is back on my shopping list.

  • Chris C says:

    Used the DL lounge a couple of years ago from about 9.30 to noon.

    As the lower level started to get busy I moved upstairs which was virtually deserted for the couple of hours I was there. At one point there were more staff than passengers!

    When I was leaving I saw that the lower level was absolutely rammed with people standing looking for which other passengers were leaving so they could pounce for the empty seat yet if they went upstairs there were plenty available.

  • EvilGazebo says:

    I also used this lounge a lot a few years ago as a FB-G. Always liked it.

    One time I had The Hof sat behind me, apparently waiting for a LHR-AMS-LHR same plane turnaround “visa renewal run”. The glamorous lives of the rich and famous….

    • Aeronaut says:

      Ha! Stories such as that do make the visa system seem slightly ludicrous though… (or should I say ‘even more ludicrous’…)

  • Metatone says:

    This is a great addition – now if only PP could get something in T5…

    • Andrew S says:

      Totally agree… but then there would be zero point in getting status with BA! It will never be allowed…:)

  • danksy says:

    Excellent! I normally fly from T5, but in Feb flying with Qatarairways from T4.

    I need to get ineberiated to suffer the misfortune of only flying economy. This looks a good way to achieve that 😀

    • Rob says:

      Worth adding that if you are flying Qatar in economy but you have BA (or other oneworld, including Cathay) status, you are sent to this SkyTeam lounge.

      The Qatar Premium Lounge, which I will review in a day or so, is only for people with a ticket for business or first class.

  • Ben E says:

    Flew Delta last year and got into here. We were flying in the morning, and no champagne was put out but server was happy to go and get us a bottle and left it out to chill once we had used it.

  • Charlie Whiskey says:

    Great review. However It may be wrong to assume that using the Yoga room would expend more energy than using the day room for an illicit affair!

    • Aeronaut says:

      I thought it was more a question of using the yoga room for the more energetic brand of illicit affair…