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The law of unintended consequences – why I’ve just cancelled two IHG credit cards

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When IHG announced the forthcoming changes to IHG Rewards Club last week, I was broadly neutral.

IHG is adding a new elite level after 75 nights or 75,000 base points.  This currently unnamed level, which begins on July 1st, has no major benefits so far apart from a 25,000 point bonus for reaching it (or a free Platinum card for a friend).  You will also get a 100% base points bonus on your stays.

There is some talk of ‘new benefits coming in 2016’ but we need to wait and see what they are.

If you currently have Gold or Platinum status in IHG Rewards Club, you won’t lose anything directly.  You may lose out if hotels start upgrading the new elite tier and choosing to no longer upgrade Platinum members, but we don’t yet know if that will happen.

Both my wife and I have the IHG Rewards Club Premium Visa cards.  They carry a £99 fee but we get a free night at any IHG property after spending £10,000 per year, which we make sure we achieve.

As of today, we have both triggered the voucher in our current membership fee.  My next £99 fee is looming in June.

I have renewed these cards for the last two years.  Now, though, I have decided to cancel them.

Why?  Human nature! IHG has a new top tier status and I fancy having it.  The problem is that I will never achieve 75,000 base points.

Recently, however, IHG was offering 60,000 points for signing up to the Premium credit card.  These points DO count towards status.

This is my new plan:

Cancel our IHG cards now and start the clock on when Barclaycard will let us reapply (this appears to be 6 months but some people have been successful after 3 months.  I won’t be reapplying for 8 months.)

Hope that, next Winter, IHG repeats the 60,000 point offer

Apply for the card no earlier than December so that the 60,000 bonus points hit after January 1st

Get up to 75,000 base points via card spend or hotel stays to reach the new top tier.  I would then have this status for the majority of 2016 and all of 2017.

Will this plan work?  There are no guarantees – I am clearly reliant on IHG bringing back a generous bonus on the IHG Premium card.  I am willing to take a punt.

There is no downside.  Our free night vouchers are triggered for this year.  In the worst case scenario I re-apply and get a lower bonus.  I may or may not get to retain Platinum status next year on the basis of having had the card for the first four months of this year, although that is not certain.

IHG probably didn’t expect these changes to lead to credit card cancellations.  However, loyalty schemes are a delicate balance of cogs and wheels, and when a programme makes a change somewhere you can never be sure what will pop out somewhere else.


IHG One Rewards update – April 2024:

Get bonus points: IHG One Rewards is offering 2,000 bonus points for every two cash nights you stay (not necessarily consecutive) between 1st April and 31st May 2024. You can read our full article here and you can register here.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (54)

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  • Alan says:

    I cancelled mine earlier this year for similar reasons – I’d achieved Plat for this year already thanks to the bonus points last year and also had the voucher to use, so cancelled just after renewal (managed to get the fee refunded) and will look at reapplying towards the end of the year.

    • James67 says:

      Same here. What I don’t understand is why you and Raffles don’t wait until January 16 to reapply to take two years of whatever elite status comes with the card rather than one, unless you plan on renewing the card without a bonus. If you areholding the Hilton card best cancel that too. Bar lays have been difficukt at times approving one w hen already holding the other although I have had both at thesame time in the past. After thd new status is introduced I suspect Bar lays will need to do something to avoid losing business on theirpremium card. I cannot see people paying £99 annual fee for mid tier status xo if it is not goingto come with the new higher tier then further benefits su h as better sign up bonuses or earni g rates or room upgrades will be necessary. Given that the UK hhonors membership will be small proportion of whole scheme, and the number of premium cc holders smaller still, I am going to be optimistic and hooe that the card premier card will continue to offer top tier status but perhaps with an even higher fee.

      • Alan says:

        It would depend on the offer available at the time and potential expiry date and what stays I had in January, but agree might delay until then.

      • Rob says:

        That’s what I am doing. I am cancelling now with a view to reapplying in December-ish so that the bonus hits in early January 2016 for 2 years status.

        • James67 says:

          The platinu status hits your IHG account very soon after you are accepted for the card not when you get the points. If you apply to early in December you run the risk of the platinum status being applied before 31/12 in whuch case it will only be valid until 31/12/16 unless things change. I am sure you would likely hold the card anyway so not a factor for you, only for those planning to ditch it.

  • Eshaq Choudhury says:

    Can you apply for the premium card while holding the regular card?

  • Trickster says:

    I still have platinum status despite decongestant my black card to blue back when it was still a PC branded card, so you might hold on to that status longer than you think!

  • Talay says:

    Sound logic but the changes in interchange fees payable and the viability surrounding any card subscribed benefits going forward likely lowers the potential for future freebies. As a business owner, I have just gone through the bi-annual (for me) minefield of card acceptance negotiations and if “World Mastercard” such as the Marriott Mastercard numbers start to increase, then they will add about 1% to costs which would require some thinking about. At present, such “World” cards are few and far between, as a percentage of cards used for payment.

  • Martin says:

    Does anyone know what “holiday” you need to have from the card to guarantee a new sign up bonus if you take it out again?

    • Rob says:

      It is not stated. Experience from HFP readers shows that 6 months is generally OK and even 3 months at times.

  • Alex says:

    Just tried cancelling my free card and after going through the cancellation process, they offered me 18 months interest free if I stayed. Said I wanted to leave still. Then they offered me a £20 credit on the account if I stayed!
    I’ve only ever spent £2.16 on the card to trigger my points!

    • JQ says:

      Well I hope you took the £20. After you spend it then try cancelling again and you might get another £20.

  • Flight Risk says:

    They offered me £50 or 18 months interest free, I told them both and I would keep the card.

    They refused so I cancelled. I will be following Raffles plan as this was my original intention

  • Liz says:

    I just took the Premium card out last month and am still waiting for my 60000 points to post. As I am completely new to hotel rewards game I thought I would also buy some points during the recent 60% bonus offer to kick start my balance as I would be spending money on hotels in the future anyway. So I have 63500 points now + the 60000 to post from the credit card. As yet I haven’t done any qualifying stays. Do the points from buying count towards the new 75000 target or do I have to make them up with actual stays. Does credit card spend count and e-reward points count towards the target.

    • Kai says:

      Purchased points don’t count but card spend and e-rewards do. BTW, since you use can always “buy” 1000 points for 7 USD, normally it doesn’t make sense to buy points unless there is a 100% bonus promotion.

      • Liz says:

        Thanks Kai for that. If I did my sums right I think in total for the points I paid + the bonus it worked out around $7 per points but will watch out for 100% bonuses in the future.

      • Liz says:

        Would transferring some miles from Virgin count towards topping up to the 75000 target?

        • Rob says:

          Good question. Someone did it once and told me it worked. Someone else then did it and it didn’t work for them. I am tempted to try it myself to get a definitive answer.

          • Kai says:

            Please go ahead! If it works I wouldn’t need to manufacture any spend for the 10k points I need to reach 75k 🙂

          • Liz says:

            OK let us know how you get on!

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