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The law of unintended consequences – why I’ve just cancelled two IHG credit cards

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When IHG announced the forthcoming changes to IHG Rewards Club last week, I was broadly neutral.

IHG is adding a new elite level after 75 nights or 75,000 base points.  This currently unnamed level, which begins on July 1st, has no major benefits so far apart from a 25,000 point bonus for reaching it (or a free Platinum card for a friend).  You will also get a 100% base points bonus on your stays.

There is some talk of ‘new benefits coming in 2016’ but we need to wait and see what they are.

If you currently have Gold or Platinum status in IHG Rewards Club, you won’t lose anything directly.  You may lose out if hotels start upgrading the new elite tier and choosing to no longer upgrade Platinum members, but we don’t yet know if that will happen.

Both my wife and I have the IHG Rewards Club Premium Visa cards.  They carry a £99 fee but we get a free night at any IHG property after spending £10,000 per year, which we make sure we achieve.

As of today, we have both triggered the voucher in our current membership fee.  My next £99 fee is looming in June.

I have renewed these cards for the last two years.  Now, though, I have decided to cancel them.

Why?  Human nature! IHG has a new top tier status and I fancy having it.  The problem is that I will never achieve 75,000 base points.

Recently, however, IHG was offering 60,000 points for signing up to the Premium credit card.  These points DO count towards status.

This is my new plan:

Cancel our IHG cards now and start the clock on when Barclaycard will let us reapply (this appears to be 6 months but some people have been successful after 3 months.  I won’t be reapplying for 8 months.)

Hope that, next Winter, IHG repeats the 60,000 point offer

Apply for the card no earlier than December so that the 60,000 bonus points hit after January 1st

Get up to 75,000 base points via card spend or hotel stays to reach the new top tier.  I would then have this status for the majority of 2016 and all of 2017.

Will this plan work?  There are no guarantees – I am clearly reliant on IHG bringing back a generous bonus on the IHG Premium card.  I am willing to take a punt.

There is no downside.  Our free night vouchers are triggered for this year.  In the worst case scenario I re-apply and get a lower bonus.  I may or may not get to retain Platinum status next year on the basis of having had the card for the first four months of this year, although that is not certain.

IHG probably didn’t expect these changes to lead to credit card cancellations.  However, loyalty schemes are a delicate balance of cogs and wheels, and when a programme makes a change somewhere you can never be sure what will pop out somewhere else.


IHG One Rewards update – April 2024:

Get bonus points: IHG One Rewards is offering 2,000 bonus points for every two cash nights you stay (not necessarily consecutive) between 1st April and 31st May 2024. You can read our full article here and you can register here.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (54)

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  • pat butcher says:

    Anyone know if there is a new IHG promo coming out after set your sights finishes? I can see there is one for legal residents of USA but nothing for rest of the world.

    • signol says:

      I had an email offering 10k points if I stayed 10 nights. Appears to be targeted, some on FT have only 7 night requirement.

      • SoloFlyer says:

        Saw that Share Forever promotion and strangely enough it let me sign up for it even though my registered address is in the UK

        • Rob says:

          This is risky. There may well be a separate UK promo which you may disqualify yourself from by signing up for this. It has happened before with IHG.

          If nothing else materialises, obviously nothing to lose – but hold off for now.

  • Danksy says:

    When I’ve racked up enough for my free night voucher I may well go the same way!

  • RT says:

    I still haven’t had my points posted yet 🙁 1 month now.

    • Andy says:

      On FlyerTalk people were saying about 6 weeks for the 60k bonus, generally two weeks after your first “proper” statement (since the 1st statement is the £99 card fee).

  • Peter says:

    Considering how badly “set your sights” is working, (for me at least) does anyone have an experience of the 60K points actually posting to your account. I applied just prior to the expiry date and was successful. My account now shows me as a Platinum, and I guess I need to wait 4 more weeks to see if the 60K posts? Is there an redress if it does not?

  • Trevor says:

    Hi too cancelled my fee card after gaining status and before renewal date this year. I’d also spend very little, and on cancellation, the phone fool offer me “the exact same benefits without the fee”. I grilled him on this and it turned out he was going to downgrade me, so I branded him a liar! I never got offered any points, cash or interest free period though. Looks like I’ll be following Raffles year-end.

  • Andrew says:

    Do we know of the points you get from Set Your Sights count towards the 75k?

  • AA says:

    How often does someone with the credit card status get anything free out of the hotels anyway? I would have thought there has to remain a decent bonus with the fee paying card.

    • Rob says:

      UK hotels will offer 500 points or a bar drink and a snack (more valuable!) to Platinum members, irrespective of anything else they may get.

      • AA says:

        Anything more substantial in hotels abroad, or is the status only recognized in the UK?
        Is there a way of paying for the hotels in GBP? I seem to always end up paying in the local currency and getting hit with the CC fees!

        • Rob says:

          The free drink or points may be Europe-wide, not done one for a while outside UK.

          The Premium card is double points overseas, 4 per £1, which offsets some of the fee. Or get a Halifax Clarity / Post Office / Lloyds Avios no FX fees card!

          • RIcatti says:

            P.S. Cash outlay for spending £10,000 in foreign currency is £300 plus £99 fee, for which one gets 40,000 points and a ‘free night’.

          • Rob says:

            I did this in 2013 – spent £10k almost exclusively abroad (I didn’t have a ‘no FX fees’ card at the time). I figured that the 4 points per £1 offset two thirds of the 3% fee and the free night more than covered the rest. This was my first year having the card so I’d also banked my sign-up bonus.

            Not sure I would do this in future years because you are looking at £99 annual fee (no sign-up bonus to offset it after Year 1) plus £300 of FX fees = £400 spent in return for £200 of points and a £200-£250 free night at an InterCon (£400-£450). The maths doesn’t work.

        • Thunderbirds says:

          If you are paying abroad then someone has to pay for the currency exchange and the hotel isn’t going to want to take the hit so that leaves the customer….

        • JQ says:

          Some hotels operate DCC…. occasionally this can be cheaper than with the forex fee but you won’t know until afterwards. However you can then ask them to refund and recharge in local currency, but this runs the risk of GBP dropping in the meantime and paying more anyway!

          In continental Europe I have always gotten free drink(s) in HIEx and points in HI / CP / Indigo, occasionally both.

          • RIcatti says:

            Hotels and caffes in Spain are routinely configured to use DCC and it is a rip off.

            Before giving a payment card to be taken away (in a restaurant) make sure you request to be charged in euro.

      • Raymond Hennessy says:

        Crowne Plaza Dundalk gave me a drinks voucher and a bowl of fruit and I’m only Gold.

  • James says:

    Is there anything to say that those holding the card will not be upped in status anyway?

    • Alan says:

      No but I can’t see anything saying they will either – the deal was for Plat and that’s what they’ve given CC holders, quite possible they won’t upgrade them any further.

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