Handy hint for domestic Avios redemptions with Qantas

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If you are heading down to Australia or New Zealand in the near future, here is a handy hint courtesy of regular HFP commentator (and now Australia resident) Alan.

Qantas has a couple of subsidiaries which operate regional flights:

QantasLink flies between 58 destinations across Australia and Papua New Guinea

JetConnect is the Qantas subsidiary which operates Qantas branded flights between Australia and New Zealand

Reward flights on QantasLink and JetConnect do NOT appear on ba.com when you search for reward seats – only mainline Qantas flights appear.

However, it appears that it IS possible to use Avios to book these services.


The first thing to do is to register for a Qantas Frequent Flyer account via their website.  You can then search for availability via the main booking page by ticking the box saying ‘Search Classic Flight Rewards.

As an example, Sydney to Hobart is showing for October 15th out and October 23rd back in Business Class.

Unfortunately, if you go to ba.com then the flight does NOT show up because it is QantasLink.

However, if you call British Airways Executive Club, they CAN find and book QantasLink flights for Avios.  You need to tell the agent the flight details – which you have already confirmed from the Qantas site – and it should show as available on their system.

Whilst Alan has not tested this with JetConnect (he has tested it successfully with QantasLink) reports on Flyertalk (and, since the original publication of this article, HFP readers) confirm that the same approach works.

Sydney to Hobart is 646 miles and so falls into the cheapest Avios pricing band of 18,000 Avios in Business.  The cash price on the dates I tested above is £664!  Even Economy tickets are £182 which makes 9,000 Avios look like a bargain.

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  1. A particularly handy hint, thanks! I’ll be moving over there in three weeks and will be using Avios to attend job interviews!

    I’m assuming that as the website isn’t programmed to do this, the offline booking fee will be charged?

  2. louie-m says:

    Useful to know as I’ve recently moved to Adelaide, but so far I’ve found internal flights really cheap. We’ve flown to/from Brisbane, Melbourne and Sydney and even at a day’s notice haven’t found flights so expensive as to make it worthwhile using Avios. Good availability though if we did want to use them.

  3. All avoid bookings on Qantas are also flexible. I have arrived early at the airport twice and been able to switch to an earlier domestic flight with no fees or hassle! I was also able to do this with US airways shuttle in the States last month!

  4. Jetconnect works as well. Don’t confuse Jetconnect with jetstar though

    • Rob, JetConnect does not operate any domestic NZ services. JetStar does but I don’t believe you can use Avios for any JetStar services.

      • Jetconnect are the NZ based subsidiary that operate international services between Australia and NZ for Qantas.

      • Clarified the text, thanks

      • Indeed, something to watch out for when checking availability with Qantas as they’ll show JQ as well as QF as you can use Qantas points on either airline (although it’s pretty well highlighted, just something to be aware of!)

  5. Guesswho2000 says:

    Qantaslink operated by National Jet Systems can be tricky (I’m thinking ASP-AYQ particularly) – BA’s call centre insisted they couldn’t book it as it was a code share, even though I explained that it was possible and detailed the process as laid out on FT. I called the U.S. call centre in the end, who managed it no problem, but the UK call centre wouldn’t budge!

  6. Stephen says:

    Is this the approach one needs to take for other partner airlines flying obscure routes? I would be interested in Rio to Iguazu flights on TAM later in the year but Iguazu does not show on BA.com

    • guesswho2000 says:

      Yes, a lot of the obscure destinations don’t appear on their site, particularly with partners. Haven’t flown with JJ since before they joined Oneworld, but managed to book LA between LIM-IQT and LIM-CUZ with Avios via the call centre.

      Much like QF, flights on LA/JJ can be quite pricey domestically, due to their near monopoly on certain routes, so Avios rewards are a bargain.

    • Peter Taysum says:

      I got the Bus deal Amsterdam to Rio. I bit the bullet and got direct flights to Iguassu with GOL. Tam direct were very expensive… though not so bad indirect…

    • whiskerxx says:

      Rio to IGU appear for me.
      Are you using the airport code or typing Iguazu, Iguassu, Iguacu – it seems to be spelt a different way every time you see it.
      I used BA.com to book reward flights on that route in 2014.
      It is worth the trip. The falls are outstanding.

  7. Thanks for publishing my tip, Rob – making the most of QF collecting whilst here, have got a lot of work colleagues into the HfP mindset (lots had never considered cancelling down the line once the sign up bonus had posted!). Will be moving back to the UK in Jan though, looking forward to taking advantage of some ex-EU deals then!

    Taxes are very low on the internal flights so if you’re Avios-rich it’s a great way of having some inexpensive weekend breaks!

    One other tip, if the BA agent initially says there’s no availability ask them to check as one way flights each way rather than return. That’s how I managed to get my return flight booked.

    Internal flights are generally pretty cheap here but with some carriers costs jump quite a bit with checked luggage so still worth considering Avios. The QF domestic lounges are fairly reasonable (although not a patch on their international ones) and they seem to allow two guests too for OW Emerald.

    Finally for NZ I’d take a close look at the Air New Zealand Grab A Seat website – it’s separate to their main one and can have vastly lower prices! If you have or can get a Star Alliance Gold match you can also get free seat selection and lounge access.

    • Are there any good sites / blogs / forums like HfP for Australia-based deals? I only know of AFF and Whirlpool

  8. Very very OT. Raffles, I’m surprised you still haven’t covered the new e-visa for India. It came into effect over 10 days ago!

    • we’ve discussed it in the comments. business visas are now a bloody nightmare!!!

  9. Using Avios with Qantas/ Qantaslink is generally not worth it on routes between the major cities – they’re cheap enough anyway. But monopoly routes (ie. Adelaide to Port Lincoln or Sydney to Lord Howe Island) can be excruciatingly expensive for short distances. So they make for nigh-on perfect use of Avios.

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