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Review of the newly refurbished Aspire lounge at Luton Airport

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This is my review of the Aspire lounge at Luton Airport.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

Whilst Rob got to hang out in the Qatar Airways lounge at Heathrow this week (see the HfP Instagram feed), I found myself in Luton ….

To be honest, Luton is one of my least favourite airports.  It looks chaotic with all the never-ending construction work going on, security seems to take forever and the selection of shops is pretty sad.  The only reason I end up at Luton Airport quite a few times a year is the great flight connections to Berlin and Hamburg.

A few days ago I had another flight to Berlin and decided to check out the newly refurbished Aspire lounge, previously the Servisair lounge.  And, I must say, it’s really quite pleasant.  Here is my review:

The Aspire lounge at Luton is located on the first floor of the departure area and the gates are about a 5-15 minute walk away.

location aspire lounge luton airport review

Next to the welcome desk you can find the Bliss Spa if you want to treat yourself to a 20 or 40 minute pamper before your flight.  Treatments are not free but, on the upside, there was good availability.   This seems a better system than the rarely available 5 minute mini-treatments that BA offers at Heathrow.

bliss spa aspire lounge luton review

You can choose to relax on a sofa, sit at a table with view over the departure area or make your way to the quiet area at the back of the lounge.

Sofa aspire lounge luton review

The food and drink selection in the Apire lounge is pretty good.  At the bar (you can’t pour your own drinks) the bar tender will make you any mixed drink you like or serve you wine or beer (draught Heineken) for free. If you want prosecco, champagne or a cocktail you need to pay extra.

There are three coffee machines in the lounge with pretty decent coffee and fridges with soft drinks.

Coffee aspire lounge luton review

When I arrived there was a salad bar and filled bread rolls and towards lunchtime pasta and soup was added to the buffet. If you want something more ambitious, you can also order from a ‘premium menu’ with for example a cooked breakfast for £5 or a salmon dish for £10.

Saladbar aspire lounge luton review

and

aspire lounge luton sirport review

A Head for Points reader also sent us a picture of the hot food served by Aspire at breakfast, which I missed, and which seems pretty good:

Aspire lounge Luton airport breakfast

At the back of the lounge you find a quiet zone with TV where you can relax on comfortable sofas.

quiet zone aspire lounge luton review

A highlight of the Aspire lounge is the Snoozepods that are located next to the quiet zone behind a glass wall.  You can put your belongings in one of the complimentary lockers and then doze off for a while.

lockers aspire lounge luton review

Just don’t fall asleep and miss your flight ….

snoozepods aspire lounge luton review

You can find lots of European and UK plugs throughout the lounge and also USB charging slots. If you need to use a different adapter the staff will provide you with one for the duration of your stay.

Setting up the wifi was a bit of a time consuming challenge as you first have to enter a password and then register your device. On the bright side you only need to register once so next time it will hopefully be up and running within seconds. Speaking of speed though, I must say that the internet could be faster…

How to get in to the Aspire airport lounge at Luton

If you book directly on the Aspire website, it will cost £22.99 for an adult and £14.99 for children under 12.

The lounge is also accessible with a Priority Pass (free with American Express Platinum) or a Lounge Club card (two free passes with the ‘free for the first year’ American Express Gold).

The Aspire lounge at Luton airport is a major improvement on the old Servisair lounge and makes the whole idea of flying from there (a little bit) more appealing …..


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (15)

  • RIccati says:

    Interesting news about LCY airport sale. Analysts say that to make returns to investors it needs either double its passenger turnover (which is hard to imagine as there are literally no seats in departure lounges in the evening) or charge higher fees (BA already has higher prices to depart from LCY than LHR for the same destinations).

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