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Review: British Airways Boeing 787-9 in Club World business class

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This is my review of British Airways Club World business class on a Boeing 787-9 aircraft.

On Good Friday we flew down to Abu Dhabi on one of the new Boeing 787-9 British Airways aircraft.  (Click here for the special 787-9 page on ba.com.)  This is the second, larger, iteration of the 787 and includes a small eight-seat First Class cabin.

Here are a few thoughts:

The Terminal 5B lounge is the place to be

On Good Friday, in a hugely crowded Heathrow Terminal 5, this was the state of the British Airways lounge in the Terminal 5B satellite:

British Airways lounge Heathrow Terminal 5B satellite

(Quick pause whilst all of those readers who have endured the overcrowded No 1 Traveller / BA lounge at Gatwick North recently pick themselves up off the floor.)

You may need to ask check-in staff if your flight will depart from a B or C gate as it is often not shown on the display boards until near to departure time.  Coincidentally, this leaves you with more time to visit the shops in the main terminal.

The front Club World mini-cabin of a 787-9 is the place to be

This is the seating plan for the 787-9 (click on the link halfway down).

Whatever you may think of the seating, the layout of the Club World seating on the 787-9 cannot be beat.  There is a 2-row mini-cabin (Row 6 and Row 7), followed by a galley and the Club Kitchen, followed by a 4-row cabin.

Even the 4-row cabin is a massive improvement than the ‘dormitory’ style Club World layout on the Boeing 777 fleet.  Row 6 and Row 7 is the place to be, however.   What you see in the photo below is the entire mini-cabin:

British Airways Boeing 787-9 Club World business class review

The interiors are classy

Again, irrespective of how you find Club World seating, it is hard to deny that the interior is very classy.  In terms of the ambiance created by the colour scheme and by the gently glowing Speedbird logo, the cabin looks very smart indeed.  I would honestly put it ahead of Qatar, Emirates and Etihad on this front.  The photo above does not do it full justice.

And, before anyone asks, the windows ARE noticeably bigger than on older aircraft.  It was most apparent at Heathrow where the 787 was stood next to a 747.

The seats are still well behind the competition

You can’t hide the fact, however, that the Club World seat cannot compare, in any way, to what is offered by Etihad on the A380 or 777, by Qatar on a 787, A380 or A350 or by Emirates on an A380.

This passenger is not exactly overweight but you can see that even he hasn’t got a lot of space:

Max Burgess

Many airlines are now flying 1-2-1 in Business Class, mainly using a ‘reverse herringone’ angled layout with all seats facing forward.  BA flies 2-4-2 on the 777, A380 and 747 and 2-3-2 on the 787 with up to 50% of the seats facing backwards.

British Airways has, to be fair, done as much as it can given the current design:

  • The seat was comfy
  • The taupe colour scheme is classy
  • I loved the fact the tray table can be slid back so you can still get out of your seat during the meal service
  • The reading light is excellent (and missing on many business class seats from competing airlines)
  • The IFE selection was perfectly acceptable and appears to have improved
  • Because there are overhead luggage bins in the middle section (some airlines take them out for cosmetic reasons) there is a lot of overhead space even though the seat has virtually no storage

The seat is, frankly, too narrow and lacks storage.  Privacy from the person next to you is poor (not a problem for me here obviously) and the privacy screen really blocks in the person by the window.  With the screen up, serving food is difficult.  Window passengers must jump over your feet to reach the aisle when seats are in bed mode.

Sitting in an aisle, I also felt very exposed every time a trolley came down the cabin – as the arm rests are so narrow I felt in permanent danger of being hit.  You can see what I mean here:

British Airways Boeing 787-9 Club World business class review

In terms of ‘best seat’, anything in rows 6 or 7 will be OK.  My daughter had 7K, by the window, which allowed her to get into the aisle without jumping over anyone as it was by the bulkhead.  This seat is also directly next to the Club Kitchen – which is now pathetically understocked – and the loos which is handy for kids.  The Club Kitchen and the galley separate you from the loo so there is no disturbance.

Whilst the middle seat in the middle block may seem unattractive (it is also rear facing), it has the advantage of being hemmed in from both sides.  On night flights it is apparently proving popular for passengers who wish to sleep because you are not disturbed by passing trolleys or window light.

PS.  If you are travelling to Dubai, as we were, it is well worth considering flying to Abu Dhabi.  A Mercedes from the airport (not pre-booked) to Dubai was only £40 and took just under an hour.  You can easily take 30 minutes in heavy traffic from Dubai International to many of the resorts.  More importantly, the Abu Dhabi flight leaves before the first BA Dubai flight so you get there earlier – we were in our hotel by 11pm local time.  You also get to experience the new 787.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (June 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards.

Until 18th July 2022 there is an astonishing special offer on these cards. You get 50,000 Avios on the Avios Plus Mastercard and 10,000 Avios on the free Avios Mastercard. You can apply here. We strongly recommend getting the Avios Plus card whilst this offer is running.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

50,000 Avios for signing up (A CRAZY SPECIAL OFFER!) and an upgrade voucher for spending ….. Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

10,000 Avios for signing up (SPECIAL OFFER) and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: The sign-up bonus on Amex Gold is increased from 20,000 Membership Rewards points to 30,000 Membership Rewards points until 19th July 2022. This card is free for the first year.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

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Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

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Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (79)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Meedya says:

    Can’t agree about Row 7, as the noise from crew in the galley and traffic to the loos make it unattractive for a night flight. The smaller Club cabin is more exclusive, which I flew to Delhi last year: a far better option.

  • Martin says:

    Just did the BA 73 CW yesterday, really felt cramped in 7K and was forgotten by crew for menu, safety screen, clearing tray etc in fact most things. Can they see you from the narrow aisle? Poor value for money, and when BA use mixed crew why do the two experienced members work together and give a superior service and leave the two newbies to do their own thing. Service suffers!

  • Martin says:

    PS 3 F Avios seats were available on Friday for the Sunday 2/4/16 departure but sadly had to be in Abu Dhabi for Sun a.m.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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