More news in brief:
7,200 Avios with any Dyson product
Due to a glitch, Tesco Direct is accidentally giving away 3,000 Clubcard points on Dyson products until tomorrow (Wednesday). It will drop down to 2,000 Clubcard points after that.
If you are interested in getting 7,200 Avios from a £199 Dyson vacuum cleaner, check out this Shopper Points article today.
A few thoughts on BA cabin crew
We flew back from Dubai in First Class on a BA 777 yesterday. I won’t be reviewing that flight although I will be covering the new Dubai lounge and Concorde Room bar later in the week.
I don’t normally write about cabin crew when I review flights, because it is easy to get a disproportionately good or bad one. You can review a seat based on one flight but I don’t believe that you can fairly critique cabin crew on the same basis.
What I did realise yesterday, however, is that the Britishness of the BA crew is a key part of the appeal of the airline. I have done a lot of flying on Qatar, Etihad, Turkish and Emirates over the past year and the multinational crews have generally been very good – although you are never 100% confident that you will receive what you request.
However, yesterday my 4-year old and I had a woman called Georgia looking after us. She was mid-20’s, Home Counties accent but with the additional ‘yeah’ and ‘gonna’s of her generation, and genuinely good at her job. There was a marked difference between her and the average Middle Eastern airline cabin crew member – mainly because she was able to be herself.
I would never choose an airline primarily on the basis of its crew, but I did realise yesterday that BA and Virgin do still have the ability to gain a competitive advantage if they recruit the right people and train them well.