Amex unveils a £195 fee on the BA Premium Plus card – plus increased sign-up bonuses

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• Gareth Morgan says:

  15 Apr15 April 11:19

  Can I get these, and the points, via Centurion?

• Genghis says:

  15 Apr15 April 11:30

  I’d say it’s decent even just for the sign up bonus. For you, you’ll get the net 22k avios most likely for even less than the net cost of £147.75 (cancel as soon as you’ve hit £3k spend and avios have transferred to BAEC account for a prorata refund).

  • dewsburyborn says:

    15 Apr15 April 11:52

    Yes, I did that cancellation thing once before on the BAPP. tbh, I felt a bit bad doing it. I wonder if they ‘black mark’ you for future applications ?

• MIM says:

  15 Apr15 April 12:30

  I’ve been meaning to get around to cancelling mine for ages.

  I’m in Manchester, so having to factor in LHR positioning/repositioning flights when trying to schedule a weekend break (without abusing grandma’s goodwill having the kids for a few days…). Add in the impact of the taxes and charges (I’m currently in ‘a period of fiscal recovery’….), and the likelihood of actually using a 2-for-1 have been pretty remote.

  I’ve not put anything on the BA Amex in quite a while – apart from the annual fee, which hit at the start of the year.

  However, in light of the ‘fluidity’ of the credit card market, I was wondering if it might be sensible to retain it and cross my fingers that I’ll actually have a few quid to spend on travel in the not-too-distant future. This would be reliant on current card holders retaining current benefits (earning rate, annual fee and 2-for-1) which might evaporate for new sign-ups.

  What’s the expert opinion of this scenario – i.e. a) devaluation of benefits on the BA Amex over the coming months and b) protection of current benefits for existing card holders?

• Ben says:

  15 Apr15 April 12:43

  Totally off topic but I need to vent somewhere and any advice would be appreciated.

  I flew to Geneva on Sunday morning (Avios) , for some reason, one of my suitcases was put on the next flight resulting in a wasted 2 hours hanging around the airport and wasting precious skiing time. I asked ba for compensation and was basically told not a chance. Has anyone experienced something similar?

  • Johnnycl says:

    15 Apr15 April 13:10

    I’ve had compensation for bags being delayed by 2-3 days (not BA), but wouldn’t expect more than an apology for two hours.

  • Genghis says:

    15 Apr15 April 15:37

    Put in a complaint on their online system (http://www.britishairways.com/en-gb/information/help-and-contacts) so everything is in writing and you have your facts straight. You might have to wait a while and chase a bit but someone will be in touch, argue your case (no pun intended…) and you might get some free avios.

    • ahop says:

      15 Apr15 April 18:11

      I encountered the same sort of delay and received 10k miles as a goodwill gesture out of it.

  • shobba says:

    15 Apr15 April 19:29

    Hi I waited 75minutes for my snowboard to be delivered in the departure hall at GVA so missed my resort transfer (last of the evening), had to cough for an overnight hotel stay in Geneva, dinner and missed most of a day’s skiing. No joy from BA customer relations or CEO office.

    I’m sorry to hear it took over an hour for your snowboard to be delivered to the baggage carousel when you travelled to Geneva on 05 March. I appreciate how frustrating this was for you, especially as you missed your shuttle bus to the resort.
    Sometimes it can take longer than we’d like for baggage to be delivered to the carousel, especially during busy periods. As snowboards are often stored in an alternative part of the hold to regular baggage, they can take longer to be taken off the aircraft. I apologise for the inconvenience you’ve been caused.
    Whilst I understand and appreciate your reasons for asking, we’re unable to offer compensation for the problems faced. We need to be fair and consistent with all our customers. This means we can’t make an exception this time and I’m so sorry to let you down. If you had travel insurance, they may be able to help.
    Thanks again for letting us know what happened. As a Bronze member of our Executive Club, we really appreciate your support and if there is anything else we can help with, please don’t hesitate to contact me using the blue link below.
    Best regards
    Jane Burrage

  • Alan says:

    16 Apr16 April 03:17

    That’s really annoying, Ben. Did they tell you at the time it was on a later flight? If so I’d have just left and given them details to courier it on to you. Definitely worth pushing them for some Avios.

• Lebron James says:

  15 Apr15 April 13:22

  Hi,

  Is the fee refunded pro-rata on the Virgin Card like on Amex cards?

  Thanks.

  • Johnnycl says:

    15 Apr15 April 13:31

    Non-refundable according to Raffle’s article. The white one is fee free though for 10k points.

• harry says:

  15 Apr15 April 13:25

  what a coincidence! 🙂

• m says:

  15 Apr15 April 13:41

  showing 18,500 miles here?

• Rob says:

  15 Apr15 April 13:56

  They don’t mess about!

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