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Your photos of BA’s new Club Europe food

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I wrote on Saturday about the introduction of the new ‘improved’ British Airways Club Europe food service.  This began yesterday.

In reality it is a mixed bag:

almost all routes now have a choice of meal where previously there was often no choice

some routes have gained a hot meal (eg Lisbon, Gibraltar)

quite a lot of routes have lost a hot meal, gaining a panini instead (see the list in the article on Saturday)

Here are a few photos taken by readers yesterday.  Click on any of the images to enlarge.

Breakfast

I ran these two pictures in an extra article yesterday morning.

Very little seems to have changed here.  The portion size may be bigger, or it may just be the smaller tray making it look bigger!  The new cup should keep your drink hotter for longer.

Verdict:  no major improvement in food, some improvement in presentation

Club Europe breakfast 1

and

Club Europe breakfast 2

Lunch / Dinner

This is where it gets contentious, as whether this is an improvement or not depends on route.

The photo below is the lunch, and presumably also dinner, served on a Madrid flight yesterday.  This route would previously have had a proper hot meal.  The panini served was cheese and tomato.

Note how the panini comes with a bread plate so you can, erm, have some bread with your bread …..

New Club Europe lunch

However you spin it, what you see above is NOT an ‘improvement’ on the previous hot meal.

Another reader managed to persuade the crew to give him both the hot sandwich and the salad:

Club Europe lunch 2

When you have both items together, it begins to look a bit better – but only the goodwill of the crew will get you this.

Here is a similar salad from a German route:

rsz_club_europe_salad

The reader described it as “A rather unusual combination of chicken salad with coronation chicken and king prawn. The coronation chicken was reasonable, the prawn was tough and tasteless and the chicken was a little bland. Not better no worse than my previous experiences.

On routes which would previously have only had a salad, arguably getting the choice of one of the two items above is an improvement.  The salad option looks smaller than the old-style salad however.

This is the panini given out on Heathrow to Amsterdam last night – it was unlabelled but appears to be some sort of pulled meat with cheese:

Club Europe panini

However, to be fair, you would previously have just had a salad on this route so there is at least now a hot option.

Afternoon tea

Departures between 2pm and 5pm on ‘Short’ and ‘Medium’ routes get a new version of afternoon tea.  The scones have gone.   You must now choose between cold ‘finger’ sandwiches or a ploughman’s salad.

Here is the ploughman’s salad, featuring scotch egg.  The mini victoria sponge replaces the scones.  As a shorter flight, it still gets individual bottles on champagne.  This looks ok although I had a soft spot for the scones:

club_europe_ploughmans_salad

Here, from a different flight, is what the sandwich option is like:

club_europe_finger_sandwich afternoon tea

On longer flights …

Here is a menu from a longer flight – Gatwick to Malta.  Routes like Malta always had a hot meal service so the change here is less dramatic.  The person who sent me this menu said that he found the meal OK:

club_europe_menu

It is still early days for the new service, of course, and I wouldn’t be surprised to see some changes as the months pass.  I think it is fair to say that nothing above passes as a ‘major investment in Club Europe’ or whatever the wording was that was used at the last City investor presentation.

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Comments (112)

  • Scott says:

    Slightly OT: Seeing discounted Iberia awards again I think. 25,500 from MAD-JFK in biz.

  • Scott says:

    Confirmed. 25% all Iberia redemptions on all off-peak dates until DEC 12th I think

    • Rob says:

      Covering tomorrow. Decent deal eg New York is 51,000 Avios plus £159 return in Business Class from Madrid. And a better seat than BA!

      • JamesWag says:

        Is it only on Iberia metal ? And thus not available on something like MAD-LHR-CAI/CAI-LHR-MAD ?

        Only did a quick look but it didn’t seem to reduce that Avios requirement.

    • Marcw says:

      Except 15th june to 30 september and all other peak dates until the 15th of december. Very good deal indeed!

  • Hingeless says:

    I was in a LATAM 787-9 last week in business class for a short hall flight, the food was terrible, I got a ham sandwich and a bread roll. However the seat was excellent and service was spot on.

    I will do that flight again, business class needs either a great seat, or great food, or both, if you don’t have either you have no reason to book j over y

    • Stu N says:

      Shame, I flew Frankfurt to Madrid with them last Thursday. Air Canada lounge at Frankfurt was very pleasant indeed (though bizarrely, the screens didn’t show the LATAM flight). On board I had a rather nice smoked salmon salad for dinner, washed down with plenty of Chilean chardonnay. Seat lacked privacy but was very comfortable for the 2.5 hour flight. Very happy customer, and thanks to HfP for making me aware of the option.

  • Andy says:

    Very OT. but has anyone having trouble with Barclaycard regarding the IHG story.
    I complained on the 10th of March asking for the £99 to be refunded and £300 in compo because that is how much 90% of the 10K spend I would have reached.
    I have had nothing but the run around. 2 letters stating that the complaint has been closed and agreed, but no money placed back in my account.
    Then today I phoned them and they say that the case has been opened again and escalated to level 2 and they have till the 30th of April to finalize it, by which time I would want the account closed

    • Brighton Belle says:

      I sent them a recorded delivery letter. Got pro rata fee back plus £250 compensation for the lost reward. This is what I asked for based on the chat here. The funds went back to my card.

  • Mark says:

    Off topic so apologies, but has anyone seen any Virgin miles show up following a Waitrose shop with a registered credit card? (HFP article 21st March) I’m wondering how long it takes for instore transactions to show up on the Virgin website as I’ve seen nothing yet…

  • Rich. says:

    Fruit plate gone from breakfast then…

  • Aaron says:

    O/T sorry,
    I subscribed to the economist on the 28th Jan and am still waiting for my Avios points, I thought it was 28 days. Contacted both Avios and economist customer service and economist say they were issued on 3rd February and can take up to 10 weeks, is this correct? Has anyone had a similar experience?