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Plaza Premium Arrivals Lounge now open in Heathrow Terminal 4

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Plaza Premium has unveiled its new Arrivals Lounge in the landside area of Heathrow Terminal 4.

Regular Head for Points readers will know that I rate Plaza Premium highly.  They invest a lot of money into their facilities, especially in design, and they have a genuinely high end feel.

Plaza Premium Lounge Heathrow Terminal 4 arrivals

I have reviewed (click to read):

Heathrow Terminal 2 departure lounge

Heathrow Terminal 4 departure lounge

Heathrow Terminal 2 arrivals lounge

…. and liked them all.  The Terminal 2 arrivals lounge is pretty small – although it does have shower facilities – but the two departure lounges are very spacious.

There is also a Terminal 5 departure lounge on the way for the end of 2017 which will hopefully be better than the Aspire lounge.  A Terminal 3 arrivals lounge is also in the works.

The new Terminal 4 lounge – on the mezzanine level in the arrivals hall – has 25 shower rooms, a lounge and bar area and a new-style dining concept, Flight Club, based around healthy eating.

Plaza Premium Lounge Heathrow Terminal 4 arrivals

Capacity is 75 people which means it should be bigger than the Terminal 2 arrivals lounge, albeit only 40% of the size of the upcoming Terminal 5 departure lounge.

It is not yet listed on the Priority Pass (for Amex Platinum cardholders) or Lounge Club (for Amex Gold cardholders) websites.  As the Terminal 2 arrivals lounge is part of both schemes, I imagine that it will be added very shortly.

You can book access for cash via the Plaza Premium website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (38)

  • Dan says:

    Sorry OT: I’m looking to use my annual 241 Intercontinental Ambassador voucher at the intercontinental O2. I don’t believe breakfast is included in the AMB rate (£310 on the nights I’m looking at) but an upgraded room with lounge access is available for £375.

    Am I right in assuming that if I pay for the club level room this is a slightly cheaper way to get breakfast (albeit in the lounge) on both nights, plus a nicer room? I’m sure I’ve probably missed something here…

    • Leo says:

      No I think you’ve set that out correctly. I don’t know how much breakfast is though.

      • Dan says:

        Thanks Leo, having thought this through, I suppose I could actually technically book the room level below the club level room, given the guaranteed upgrade that comes with ambassador status.

        • TGLoyalty says:

          Thought club lounge access isn’t guaranteed even if you are upgraded to a club room?

        • Leo says:

          No longer the case I’m afraid. You either pay for the “Club Intercontinental Experience” in your room rate or in some hotels you can pay an extra fee. Automatic upgrading to a club room via Ambassador does not get you access to the club.

          • dan says:

            Thanks everyone!! The collective knowledge of HFP readers never ceases to amaze me!!

            In that case I’ll pay for the club level room. There aren’t any strings attached if I use the amb voucher and do this are there? I.e I’ll get lounge access on both days.

          • Rob says:

            No, no strings.

        • Brian says:

          You could – but doesn’t IHG have a policy that upgrades to Club rooms don’t have lounge access??

    • Brian says:

      If you pay for longe access you can have breakfast in the restaurant even if your room rate doesn’t include it. At least you could last September.

  • RC says:

    OT vaguely recall seeing news that Amex was planning a centurion lounge at LHR. Has there been any updates as to when this would happen!?

    • Rob says:

      Never heard anything about this. Seems a bit of a remote idea given the 4 terminals.

      • RC says:

        Ah yes got muddled up, I blame it on the easter eggs. think it was HKG rather than LHR, completely different side of the world

  • Recap: New Lounge, Square Debit Card, Wireless Passwords & More - Doctor Of Credit says:

    […] Plaza Premium Arrivals Lounge now open in Heathrow Terminal 4 by Head For The Points. When it comes to arrival lounges the only thing I really care about is the showers. Can be useful if you’re waiting for an arriving passenger as well, but as the other arrival lounge requires a boarding pass that’s likely to be the case here as well. […]

  • Scottydogg says:

    Ive just checked my flight details and typically im flying into LHR terminal 3 which doesn’t have a lounge yet ! anyone have any details of when their arrivals lounge may open ? I’m flying into there on the 3rd of September

    • Scottydogg says:

      Just to answer my own question , I emailed Plaza to find out about this and they said the landside lounge at terminal 3 will be open in May

      • Rob says:

        Normally I wouldn’t trust their dates with a large stick but, as May is next week, hopefully we can trust them on this!

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