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My review of the new Premier Inn hotel at Heathrow Terminal 4

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This is our review of the brand new Premier Inn hotel at London Heathrow Terminal 4.

There is now a Premier Inn hotel at Heathrow Terminal 4, with a covered walkway connecting it to the terminal, which opened three weeks ago.

For the first time, you no longer need to pay a premium price to stay in a hotel which is directly connected to the airport.  I only paid £49 for my room (flexible rate) and, pre-opening, they were available pre-paid for as little as £29.

In the past, you have had to choose between the premium priced Sofitel at Terminal 5 or the Hilton at Terminal 4.  To save money you had to look off site.  My favourite option is the new ibis Styles which I reviewed last year, but this requires a slow trip on the expensive Hoppa Bus or one of the free local buses.  Rob is a fan of the Hilton Garden Inn at Hatton Cross, one tube stop before the airport.

The Premier Inn Heathrow Terminal 4 looked like it would tick all of our boxes – brand new rooms, low prices and a direct connection to the terminals.  We wanted to know whether this hotel is a good choice for an early morning or late night flight so I checked in for the night to review it.

(EDIT:  We have a newer, 2019, review of the Premier Inn Heathrow Terminal 4 which you can read here.)

How do you get to the Premier Inn Heathrow Terminal 4?

The tube ride from Kings Cross was one of the worst ever. I don’t know what happened to the Piccadilly Line over the last few years, but it just seems to be getting busier, slower and hotter each time I take this tube line and there is always a big chance of the destination being changed just before getting close to the airport.

Premier Inn Heathrow Terminal 4 review

Once I got to Heathrow Terminal 4 it was fairly easy to find the Premier Inn hotel. With luggage it’s best to get the lift up to the departure area, then turn right and keep walking until you get to the walkway which leads to the Hilton Terminal 4 and the Premier Inn.

I timed the walk.  It was 5 minutes from the tube station to the check in area and a further 7 minutes along the covered walkway to the Premier Inn Heathrow Terminal 4 reception.

Premier Inn Heathrow Terminal 4 review

As you walk through the doors you find two armchairs in front of you. The reception area is to the right.

Premier Inn Heathrow Terminal 4 review

The Premier Inn check in area had a bunch of self check in terminals, which I had never used in a hotel before, as well as receptionists who were happy to help. I entered my name for the reservation to come up, had the option of adding prepaid breakfast and / or dinner – which I didnt, and after a short while my keys came out of the machine.

Premier Inn Heathrow Terminal 4 review

My Premier Inn Heathrow Terminal 4 room

The room had a double and a single bed (not sure why they put that in):

Premier Inn Heathrow Terminal 4 review

There was a good size desk with sockets, a coffee and tea station with kettle and much hated instant coffee.

The wardrobe was open with only a few hangers, but as the Premier Inn Heathrow Terminal 4 is an airport hotel you wouldn’t have much to unpack anyway.

Wifi was free, but extremely slow. If you require faster wifi you can purchase Ultimate Wifi for £5/24 hours which promises to be 8x faster.

Premier Inn Heathrow Terminal 4 review

The bathroom was a good size with shower / bathtub and a 3 in 1 shampoo / conditioner / shower gel mounted to the wall.

I used it to wash my hair as I had left my shampoo at home and it was, surprisingly, ok.

Premier Inn Heathrow Terminal 4 review

This was the view from the window. As you can see the Premier Inn is a triangular shape.  The hotel only has one bank of lifts which means if you are unlucky, you have to walk quite a bit until you reach your room.

Premier Inn Heathrow Terminal 4 review

Dining and drinking at the Premier Inn Heathrow Terminal 4

There was a Costa Coffee on the ground floor which is open 24/7.

Premier Inn Heathrow Terminal 4 review

The Premier Inn also has a restaurant ‘Thyme’ which is a bit further down to the right and a bar which is to the left.

Breakfast is served from 5:30 am – 10:30 am.  The Premier Inn breakfast costs £10.50 and continental breakfast £7.95 but as I had to leave the hotel at 5 am I had breakfast in the BA lounge instead.

Premier Inn Heathrow Terminal 4 review

Getting to your plane

The Premier Inn Heathrow Terminal 4 hotel is, not surprisingly, perfectly placed for Terminal 4 departures.

For Terminals 2 and 3, the best option would be to walk into Terminal 4 and take the Heathrow Connect train to Terminal 2 and 3.

Terminal 5 is trickier.  Taking the train is complicated, requiring either a Heathrow Connect with a transfer to a Heathrow Express or a tube to Hatton Cross and then a change to another tube back to Terminal 5.  It is easier to take the Hoppa Bus from outside the Hilton next door, a local bus or ask the hotel to book you a minicab (£9).  I chose the latter.

Conclusion – do we recommend Premier Inn Heathrow Terminal 4?

The Premier Inn at Heathrow Terminal 4 is next to the Hilton (which Rob reviewed in 2015) and an ideal choice when flying from Terminal 4.

The hotel is brand new, the room was a good size, the bed comfortable and the walk to Terminal 4 less than 10 minutes. Even when flying from Terminal 5 it’s worth considering the Premier Inn Heathrow Terminal 4 due to the cheap rates compared to the Sofitel.  My room was £49 (flexible rate) but you can get a room from as little as £40 if you prepay.

You can read our full series of London airport hotel reviews here.

The Premier Inn website is here.  I don’t think that you can book Premier Inn hotels via any third party site with a loyalty scheme, so that means you cannot benefit from Hotels.com Rewards or Expedia Plus Rewards.  Premier Inn itself does not have a loyalty scheme.


Hotel offers update – June 2022:

Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Want to buy hotel points? There is:

  • a 80% to 100% bonus when you buy Hilton Honors points by 19th July 2022 (buy here)
  • a mystery 40% to 55% bonus when you buy Marriott Bonvoy points by 15th July (buy here)
  • a 30% bonus when you buy 5,000+ World of Hyatt points by 1st August (buy here)

Comments (78)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • The Original Nick. says:

    O:T, Sorry. What free bus can I use to get to T5 if I’m staying at the Park Inn on Sipson Road? Do I just walk to the Bath Road and jump on?

  • HpW says:

    Massively OT – apologies but could do with thoughts.
    Recently cancelled AMEX Plat, and now a supp on Mrs HpW’s PR Gold card. When cancelling over the phone AMEX rep stated that I will loose MR points if not transferred out, as supp card doesn’t entitle you to retain points.
    I have since applied for and now have the BAPP card. Assume I don’t need to transfer MR points now and can keep them until I need to transfer out?

    • Genghis says:

      Being a supp is irrelevant as they are not your points. Your MR points from your Plat are yours and your wife’s MR points from her Gold are hers. When you cancel an account, points need to be transferred out as you will no longer hold an MR account. Holding a BAPP makes no difference to this (different reward currency).

  • Chelseafi says:

    O/T how strict are amex with the 6 months rule, am I risking bonus if I apply a little earlier? I cancelled gold 23/12 so assume earliest I can reapply is 24/6? Only I have a hol balance due 27/6 and would like to have put on new gold card but all looks a little tight? thanks

    • Genghis says:

      Others have reported getting the bonus even after applying a couple of months after cancellation but I have never risked it.

  • Neal says:

    OT. The Qatar Business Class flights I booked when they had this booking festival in January from AMS to BKK via DOH had a quite significant schedule change. So I called in and asked if they could change the whole thing to London and to my delight they happily complied.
    Very happy customer here, will call BA to cancel my positioning flights.
    Just a reminder if anyone else wanna do the same.

    • Lumma says:

      How much of a scheduling change was it? My outbound from Amsterdam has only changed by about an hour earlier but on the way back I now have 11 hours in Doha.

      Probably a better chance of getting the new business class or an a380 on the London route as well

  • ankomonkey says:

    OT: How many SPG points does the referrer get when referring the SPG Amex?

  • Stephen says:

    It’s less walking to get off the tube at Hatton Cross and take the (free) 490 or 482 bus. Doing the journey now!

  • Carey says:

    Thanks for the tips especially about the connections between terminals as I am coming from terminal 5 and departing from terminal 2. I am staying at the new Premier Inn next Thurs night!

  • David says:

    OT: MSE is reporting that there is to be a UK Novotel flash sale for 50 minutes tomorrow – rooms for £50, starting at 5.50pm: http://www.moneysavingexpert.com/deals/novotel#deal38262 . Valid for stays 1st July 2017 – 28th Jan 2018 (including weekends), although not all dates are available at every hotel apparently. This may be useful for some. No doubt this may be covered in an article tomorrow.

    • Genghis says:

      I was tempted to book the Novotel in Glasgow and cancel a HI points booking but the Novotel has some poor ratings on TA. Have any HfPers stayed there who could opine on the hotel?

      • EwanG says:

        Genghis
        We stayed at the Glasgow Novotel in April in a family room. Not massively spacious but it was adequate. The room furniture was pretty basic and dated but it was comfy. Bathroom was clean but basic. The public areas were smart and modern. The breakfast area was fine and there was a good selection on offer. The location was handy for us. Overall was ok for a night but not on a par with other Accor hotels I’ve stayed in over the past 12 months (Mercure, Ibis, another Novotel)

    • Rob says:

      It will!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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