Maximise your Avios, air miles and hotel points

How to spend your 90,000 Iberia Plus Avios – as you can’t move them to BA (Part 1)

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If you took part in what was (effectively) Iberia’s “buy 90,000 Avios for £200” promotion two weeks ago, you should now have 90,000 Avios sitting in your Iberia Plus account.

Now comes the snag.  Despite what Iberia told me and other frequent flyer writers, you cannot transfer these Avios to British Airways Executive Club.  After the promotion is over, they have mailed the rules to everyone who took part – which happen to be different to what was told to us.  A lot of people won’t be entirely surprised by this.

I expect this situation to develop and I will return to it when the dust has settled a little.  Is it worth a long fight with Iberia over this?  Probably not.  You can EASILY use these Avios via Iberia Plus for more than twice what you paid for them. 

If you can get 1p or more per point via flight redemptions, which is my usual target, you should be getting 4-5x what you paid.  The only things you can’t do, as you can’t move them to BAEC, is combine them with an existing balance at BA (but you can move BA Avios into Iberia to top-up) or use them with a BA American Express 241 or Lloyds Avios Rewards upgrade voucher.

The very worst case – which is actually a pretty good case – is that you redeem for hotel rooms at well over 2x your money.  Here are your options.

How to redeem Avios via Iberia Plus

This article is a long one, so let’s quickly summarise what you need to know:

When booking Iberia flights via Iberia Plus, taxes are lower and availability is better than if you book the same flights via BAEC

BA short-haul flights booked via Iberia Plus do not qualify for Reward Flight Saver, so taxes are likely to be higher

You cannot use a British Airways American Express 241 voucher or Lloyds Avios Rewards upgrade voucher when you book a BA redemption via Iberia Plus

Whilst Iberia has its own peak and off-peak calendar (see below), BA redemptions booked via Iberia Plus use the BA peak and off-peak calendar

Partner flights – except on BA – MUST be booked as a return flight when booked via Iberia Plus

VERY IMPORTANT:  partner flights – except on BA – CANNOT BE CANCELLED OR CHANGED WHEN BOOKED VIA IBERIA PLUS

Redeeming Avios on British Airways via Iberia Plus

To be honest, there is very little to add beyond what I summarised above.  You will see the same British Airways availability as you would on ba.com and the same peak and off-peak dates apply.  You cannot use a BA Amex 241 voucher or a Lloyds Avios Rewards upgrade voucher.

You can book one-way rewards and you can cancel them for a refund if needed.

Your Iberia Plus number will automatically drop into the booking so you will not be able to select a seat for free if you have British Airways Executive Club status.  You will need to call BA or Iberia to change this over.  At one point you could, oddly, use ‘Manage My Booking’ on the Finnair or Qatar Airways sites to switch over frequent flyer numbers on oneworld bookings – I’m not sure if this still works.

If you want to use ‘Avios & Money’ to pay for your BA Avios flights with a combination of Avios and cash, you need to call the Iberia call centre.  You can only use ‘Avios & Money’ online on flights operated by Iberia, Iberia Express, Air Nostrum and Vueling.

Avios on Vueling

Redeeming Avios on Vueling (and other non alliance partners) via Iberia Plus

Whilst I don’t want to focus on this, you can redeem Avios for Vueling low-cost flights around Europe via Iberia Plus.  This may not be a good deal due to the taxes and charges.

Iberia also has other airline partners that are not part of oneworld, such as Royal Air Maroc for flights to and around Morocco.   Avianca, Binter (Canaries), InterJet and Air Italy are also partners.  I don’t have any experience on redeeming for these airlines, and remember that your booking will be non-refundable and non-changeable.

Redeeming Avios on Iberia via Iberia Plus

When an Avios collector in the UK looks for a long-haul redemption, British Airways is the obvious choice of airline. However, the taxes and charges can often be very high – up to £500 per Club World seat.  Taxes on Iberia flights are often a fraction of those charged by British Airways – although Air Passenger Duty will be added if your connecting flight from the UK is on the same ticket.

Iberia has been through a substantial restructuring since being bought by IAG, the parent company of British Airways.  16 new long-haul aircraft – 8 x A330’s and 8 x A350’s – have been delivered or are on order for delivery by 2021.  The first A350 was delivered just last week.

The Iberia route network used to be, erm, ‘eclectic’.  The good news is that the new destinations being added are places you would actually wants to visit such as Tokyo, Havana and San Francisco.  Avios demand for Iberia’s historical routes to places like Medellin, San Salvador and Managua was probably lower.

These are the non-European Iberia destinations (correct as of January 2018):

  • Africa – Algiers, Casablanca, Dakar, Malabo (Equatorial Guinea), Marrakech, Oran, Tangier, Johannesburg
  • USA – Boston, Chicago, Los Angeles, Miami, New York, San Francisco
  • Americas exc USA – Bogota, Buenos Aires, Cali, Caracas, Guayaquil (Ecuador), Lima, Mexico City, Montevideo, Quito, Rio do Janeiro, San Jose (Costa Rica), Santiago, Sao Paulo, Asucion, Medellin, Guatemala, Panama, San Salvador, Managua (outbound via Guatemala, inbound direct)
  • Asia – Tokyo, Shanghai
  • Caribbean – Havana, Santo Domingo (Dominican Republic)
  • Middle East – Tel Aviv

All of these are flown from Madrid.  Note that some of the African routes are served with short-haul aircraft.

Iberia has no First Class.  The great news is that, over the last five years, Iberia has installed new fully flat seating across its long-haul fleet:

Iberia business class seat

I was lucky enough to fly it on a Madrid to London flight as you can read (and see) here.  Iberia runs a few London to Madrid services a week with long-haul aircraft and flat beds in business class because it needs the cargo capacity offered by the bigger aircraft.

How to price Iberia rewards on Iberia aircraft

Iberia has its own reward pricing chart with its own peak and off-peak dates (click to enlarge):

Iberia redemption chart

and

Iberia redemption Avios chart

This chart is NOT the same as the British Airways chart:

The charts are nearly the same, but not quite.

Let’s take New York as an example. Both British Airways and Iberia price New York as a Zone 5 redemption. However:

British Airways charges 100,000 Avios off-peak and 120,000 Avios peak for a Club World flight to New York

Iberia, as you can see above, charges 68,000 Avios off-peak and 100,000 Avios peak for a Business Class flight to New York

There are not many destinations which are served by both BA and Iberia so the opportunities for arbitrage are limited.  You also need to factor in the cost and time of getting to Madrid, although if you live outside London it is not massively more complex than changing planes at Heathrow.

I have split this article into two parts due to length.  Part 2 of our guide to redeeming Avios on Iberia Plus is here.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (173)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jim Bunce says:

    Morning Guys,

    I received this email yesterday from Iberia, I joined Iberia Plus the day, I purchased flights to take advantage of the 9K Avios. I’m just glad I sat down with pen n paper and worked out, on different days my 10 flights. I will supply all the details they require, I’m guessing, this is standard procedure for new accounts, but equally, with this level of interest from Iberia, I’m betting they may refuse any Avios on flights that will overlap, thankfully, all my 10 flights are on different days.

    Thanks for ALL the info you pass.

    Jim

    Dear customer,

    Thank you for your interest in the Iberia Plus programme.

    It is a standard requirement of our programme to check the registration details for your Iberia Plus account. To help us do this, please email a copy of the official identity document you used for registration to clasica@iberia.es. The subject line of the email must include your Iberia Plus number in order for us to process it and you must send it to us by 31 July (GMT+2). If the documentation is not received before this date, we will be unable to register you for the Iberia Plus programme and you will not have access to any of the associated benefits.

    If you took part in our recent 9,000 extra Avios promotion for the purchase of tickets at Iberia.com, please attach a copy of any tickets purchased during the period and send it to us by 31 July 2018 in order to collect your Avios.

    Once we have verified your identification and proof of ticket purchase we will award the Avios due—as per the campaign terms and conditions—to your account.

    Kind regards and we hope to see you on board again soon.

    The Iberia Plus team

    • John says:

      It isn’t standard procedure, but likely an anti fraud measure.

  • Marcw says:

    Iberia doesn’t fly anymore to Malabo and Cali.

  • pauldb says:

    I’m pretty sure you do get offered avios&money options for BA redemptions online.
    Maybe also worth noting that the lost benefit of RFS is likely to be less (or zero) flying to the UK than from the UK. So if you book lots of shorthaul, do the ex-UK legs through BAEC and the inbounds with your 90k.

  • Matthew says:

    OT. Is it possible to book AA redemptions over the phone with BA. the site is still showing an error message. I looked on the AA website and there is availability for an AA flight – ORD-LAS one way. So should BA have the same availability? Is there any update on when tb h would get the website fixed?

    • Stu N says:

      I did tried calling to book something I could see sAAver award space on AA and also partner awards via Qantas but the agent couldn’t get it to work either.

      Just keep trying online, it should work eventually. Took me probably 20 – 30 goes but once it found the trip the booking process was fine. And I got really good at recaptchas. If you need storefronts recognised I’m your man.

  • Leo says:

    I am not talking about a contract with Iberia, I am addressing the OP comment to Rob. Are you suggesting Rob is guilty of “fraudulent” misrepresentation. I hope not.

  • krys_k says:

    Morning. Is there a drill if one hasn’t been awarded the full complement of Avios? In my case 7 out of 10 were credited. Just a case of emailing customer service with all the ticket numbers?

    • the real harry1 says:

      yes but first check all your email ticket confirmations – it seems a few people did indeed buy [some] non-qualifying tickets, ie forgot to include IB FF details. If they’re on your email confirmations, you know you will eventually get the promo Avios, if not, you won’t

      • krys_k says:

        Thanks. Each of confirmation emails has the IB number stated and I made sure to click through from HfP each time I booked a ticket to make sure I started on the correct landing page for this promotion.

        • londonsteve says:

          At the moment CS has refused my Avios on the basis that an IT error made it impossible to include my long standing IB Plus account number on the booking. They e-mailed me back some Ts&Cs I don’t recognise, which includes text to the effect that the IB Plus number must be in the correct field before the ticket is issued. I don’t recognise these Ts&Cs, don’t remember reading words to this effect. I recall some fairly breezy standard wording about anyone who is recognised as being a member of IB Plus during the booking process, etc. I booked my tickets while logged in to IB Plus, so they could recognise me that way…..

          Unfortunately (or rather, very deliberately, I’m sure), they’ve taken down the webpage used to market the promotion with the relevant Tc&Cs. Does anyone know how to get a screen capture of this page and can at the same time confirm the specific wording used regarding the IB Plus number being on the booking confirmation?

  • Andrew MS says:

    Iberia are offering up to 45 percent bonus if you want to buy Avios via their website. Offer ends 15 July

    • the real harry1 says:

      BUY OR GIFT:
      Between 2,000 and 15,000 Avios, you will get a bonus of 20%
      Between 20,000 and 35,000 Avios, you will get a bonus of 30%
      Between 40,000 and 90,000 Avios, you will get a bonus of 35%
      Between 100,000 and 200,000 Avios, you will get a bonus of 45%

      145,000 = EUR 1800 = GBP 1591 so 1.1p

      • the real harry1 says:

        They’re going to add a hidden T&C later, if you don’t redeem them by Xmas, Father Christmas will come & steal them back because you’ve been a bad boy 🙂

  • Marcw says:

    You can still change FF number in Qatar Airways (did so 2 days ago).
    IbPlus also offers you Avios&Money when redeeming Avios of BA flights. Usually it’s a better deal than in BAEC, specially becuase you are able to choose mixed cabins: economy for short haul but business/first long haul.

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