Maximise your Avios, air miles and hotel points

How to spend your 90,000 Iberia Plus Avios – as you can’t move them to BA (Part 1)

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If you took part in what was (effectively) Iberia’s “buy 90,000 Avios for £200” promotion two weeks ago, you should now have 90,000 Avios sitting in your Iberia Plus account.

Now comes the snag.  Despite what Iberia told me and other frequent flyer writers, you cannot transfer these Avios to British Airways Executive Club.  After the promotion is over, they have mailed the rules to everyone who took part – which happen to be different to what was told to us.  A lot of people won’t be entirely surprised by this.

I expect this situation to develop and I will return to it when the dust has settled a little.  Is it worth a long fight with Iberia over this?  Probably not.  You can EASILY use these Avios via Iberia Plus for more than twice what you paid for them. 

If you can get 1p or more per point via flight redemptions, which is my usual target, you should be getting 4-5x what you paid.  The only things you can’t do, as you can’t move them to BAEC, is combine them with an existing balance at BA (but you can move BA Avios into Iberia to top-up) or use them with a BA American Express 241 or Lloyds Avios Rewards upgrade voucher.

The very worst case – which is actually a pretty good case – is that you redeem for hotel rooms at well over 2x your money.  Here are your options.

How to redeem Avios via Iberia Plus

This article is a long one, so let’s quickly summarise what you need to know:

When booking Iberia flights via Iberia Plus, taxes are lower and availability is better than if you book the same flights via BAEC

BA short-haul flights booked via Iberia Plus do not qualify for Reward Flight Saver, so taxes are likely to be higher

You cannot use a British Airways American Express 241 voucher or Lloyds Avios Rewards upgrade voucher when you book a BA redemption via Iberia Plus

Whilst Iberia has its own peak and off-peak calendar (see below), BA redemptions booked via Iberia Plus use the BA peak and off-peak calendar

Partner flights – except on BA – MUST be booked as a return flight when booked via Iberia Plus

VERY IMPORTANT:  partner flights – except on BA – CANNOT BE CANCELLED OR CHANGED WHEN BOOKED VIA IBERIA PLUS

Redeeming Avios on British Airways via Iberia Plus

To be honest, there is very little to add beyond what I summarised above.  You will see the same British Airways availability as you would on ba.com and the same peak and off-peak dates apply.  You cannot use a BA Amex 241 voucher or a Lloyds Avios Rewards upgrade voucher.

You can book one-way rewards and you can cancel them for a refund if needed.

Your Iberia Plus number will automatically drop into the booking so you will not be able to select a seat for free if you have British Airways Executive Club status.  You will need to call BA or Iberia to change this over.  At one point you could, oddly, use ‘Manage My Booking’ on the Finnair or Qatar Airways sites to switch over frequent flyer numbers on oneworld bookings – I’m not sure if this still works.

If you want to use ‘Avios & Money’ to pay for your BA Avios flights with a combination of Avios and cash, you need to call the Iberia call centre.  You can only use ‘Avios & Money’ online on flights operated by Iberia, Iberia Express, Air Nostrum and Vueling.

Avios on Vueling

Redeeming Avios on Vueling (and other non alliance partners) via Iberia Plus

Whilst I don’t want to focus on this, you can redeem Avios for Vueling low-cost flights around Europe via Iberia Plus.  This may not be a good deal due to the taxes and charges.

Iberia also has other airline partners that are not part of oneworld, such as Royal Air Maroc for flights to and around Morocco.   Avianca, Binter (Canaries), InterJet and Air Italy are also partners.  I don’t have any experience on redeeming for these airlines, and remember that your booking will be non-refundable and non-changeable.

Redeeming Avios on Iberia via Iberia Plus

When an Avios collector in the UK looks for a long-haul redemption, British Airways is the obvious choice of airline. However, the taxes and charges can often be very high – up to £500 per Club World seat.  Taxes on Iberia flights are often a fraction of those charged by British Airways – although Air Passenger Duty will be added if your connecting flight from the UK is on the same ticket.

Iberia has been through a substantial restructuring since being bought by IAG, the parent company of British Airways.  16 new long-haul aircraft – 8 x A330’s and 8 x A350’s – have been delivered or are on order for delivery by 2021.  The first A350 was delivered just last week.

The Iberia route network used to be, erm, ‘eclectic’.  The good news is that the new destinations being added are places you would actually wants to visit such as Tokyo, Havana and San Francisco.  Avios demand for Iberia’s historical routes to places like Medellin, San Salvador and Managua was probably lower.

These are the non-European Iberia destinations (correct as of January 2018):

  • Africa – Algiers, Casablanca, Dakar, Malabo (Equatorial Guinea), Marrakech, Oran, Tangier, Johannesburg
  • USA – Boston, Chicago, Los Angeles, Miami, New York, San Francisco
  • Americas exc USA – Bogota, Buenos Aires, Cali, Caracas, Guayaquil (Ecuador), Lima, Mexico City, Montevideo, Quito, Rio do Janeiro, San Jose (Costa Rica), Santiago, Sao Paulo, Asucion, Medellin, Guatemala, Panama, San Salvador, Managua (outbound via Guatemala, inbound direct)
  • Asia – Tokyo, Shanghai
  • Caribbean – Havana, Santo Domingo (Dominican Republic)
  • Middle East – Tel Aviv

All of these are flown from Madrid.  Note that some of the African routes are served with short-haul aircraft.

Iberia has no First Class.  The great news is that, over the last five years, Iberia has installed new fully flat seating across its long-haul fleet:

Iberia business class seat

I was lucky enough to fly it on a Madrid to London flight as you can read (and see) here.  Iberia runs a few London to Madrid services a week with long-haul aircraft and flat beds in business class because it needs the cargo capacity offered by the bigger aircraft.

How to price Iberia rewards on Iberia aircraft

Iberia has its own reward pricing chart with its own peak and off-peak dates (click to enlarge):

Iberia redemption chart

and

Iberia redemption Avios chart

This chart is NOT the same as the British Airways chart:

The charts are nearly the same, but not quite.

Let’s take New York as an example. Both British Airways and Iberia price New York as a Zone 5 redemption. However:

British Airways charges 100,000 Avios off-peak and 120,000 Avios peak for a Club World flight to New York

Iberia, as you can see above, charges 68,000 Avios off-peak and 100,000 Avios peak for a Business Class flight to New York

There are not many destinations which are served by both BA and Iberia so the opportunities for arbitrage are limited.  You also need to factor in the cost and time of getting to Madrid, although if you live outside London it is not massively more complex than changing planes at Heathrow.

I have split this article into two parts due to length.  Part 2 of our guide to redeeming Avios on Iberia Plus is here.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (173)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ray Townshend says:

    This is very disappointing news as the only reason I booked the flights ( which I cannot use ) was to get the 90,000 Avios onto my BA Executive Account where I will and do make good use of Avios. Being retired and mainly travelling long haul to holiday homes, I very rarely have need for hotels, so it would seem I wasted a few hundred pounds. Incidentally, the very low cost flights that were mentioned had gone when I was booking flights, most of the ones I booked were on the order of £30+.

    Ray

    • Roberto says:

      But you can book Ba flights on Iberia. You can also book Iberia flights on Iberia. Where do you want to go?

      The only difference is you cant use a 241

      • Doug M says:

        Exactly this, Roberto is spot on.

        IB has a few things like no Lloyds or 2-4-1 vouchers, but mostly easy to book BA flights.

      • ADS says:

        Aer Lingus is not a partner airline – not listed on their site, and i double checked on the phone to IB the other day.

    • Matt says:

      Ray I understand your Frustration.

      I going to take it up with Iberia Plus

      Being disabled myself I don’t know what dates I will travel in the future so can’t commit to the 1st December deadline of Iberia regarding my Avios.

      Like you l saw it a way to boost my BAEC cheaply.

      As they have our money we should be able to transfer the Avios within the scheme as we see fit.

      • Doug M says:

        Matt. The promo clearly said use by 1st Dec are they’ll be cancelled. If you couldn’t commit to use by then why did you take part?

        • Matt says:

          Because I was going to transfer to BAEC like a lot of people on here.

          I never use Iberia before.

          Always BAEC.

        • Anna says:

          I can’t understand why people thought that they would avoid having to use them by Dec 1st by transferring them to another account, why on earth would Iberia permit that? They are there to make money, they are not going to deliberately give anyone 90,000 avios to use via another platform (though clearly some people have been able to sneak them through at an early stage!).

          I agree that it’s unacceptable for Iberia to change their Ts and Cs after the event, however I suspect that it’s going to be a lot more aggro to challenge this than to just use the 90k for whatever gets you the best deal before Dec 1st.

      • londonsteve says:

        The 1st December deadline was always going to apply to these bonus Avios, even if you managed to transfer to BAEC. So the question above still stands – why participate if you cannot commit to a travel plan before 1st December? Or were you planning to leave a negative balance in IB Plus and do a runner, like ostensibly so many others?

        • Matt says:

          As I never use Iberia before and won’t in the future .

          I was going to run negative balance on Iberia plus account.

          I saw it a cheaper way to boost my BAEC account.

          I always used only BAEC.

          Maybe I lost £125 (45000 Avios)

          I speak to Iberia plus later today .

        • Yuff says:

          There was always the potential that Iberia would close that route as it was widely discussed when the promo was on.
          Having an Iberia account is handy for promotions like this one, buying with the intention of abusing the rules and then coming unstuck when they block the abuse I don’t really see as justified criticism. If you abide by the rules then there isn’t an issue. Thinking you could just transfer the Avios out and run a negative balance always seemed a bit optimistic to me…..

    • Anna says:

      If you’re retired you presumably have some flexibility with your travel dates. (One of the reasons I didn’t take part in this is that currently we can only travel in school holidays and that’s assuming we can get annual leave approved). What’s stopping you transferring some avios from BA and making your booking? If you need 2 seats, you can make 2 separate bookings on different platforms. Our holiday flights for this summer were booked using avios.com for 2 of us and BA for my OH on the same flights, no issues.

  • Matt says:

    Rob,

    Iberia never sent me an email with their new rules.

    I going to take it up with Iberia Plus

    Being disabled myself I don’t know what dates I will travel in the future so can’t commit to the 1st December deadline of Iberia regarding my Avios.

    l saw it a way to boost my BAEC cheaply.

    As they have our money we should be able to transfer the Avios within the scheme as we see fit.

    • Keith says:

      As a recent in-flight video demonstration keeps on saying: ‘you muppet’. Please do take it up with Iberia Plus. Geez. You’ve just won 4 numbers on the lottery and still you moan. The quicker we can get rid of EU ‘blue badges’ the better…..

  • luckyjim says:

    So what if Iberia said ” Ok, you can transfer these avios to avios.com, BAEC etc but you must still redeem them by 1 December. If you don’t redeem them by 1 December we will arrange for them to be clawed back from whichever ever account you transferred them to and cancelled.”

    Would everybody be happy with that?

    Seems to me it would be 100% compliant with the original Ts and Cs.

    • the real harry1 says:

      yes, I’d be happy with that

      RFS cheaper

      others would agree – 2-4-1 & Lloyds

  • londonsteve says:

    It’s outrageous that IB have stopped CMA for those points that have nothing to do with this promotion. I can see that reward flight availability will shortly dry up for 2018, since so many Avios are being awarded, hence I wanted to get my existing balance out of IB Plus and into BAEC. No point looking for a reward flight in a month’s time, there won’t be any…. Now my balance is stuck in IB. The way things are going IB are going to have a torrent of legal claims on their hands soon.

    • the real harry1 says:

      you could transfer non-promo Avios out of IB yesterday until 4.30pm, I imagine that facility will come back soon

      • londonsteve says:

        Having played around with Iberia’s website over the years, particularly so in the past few days and now trying to book a flight with Level to Austria, I feel confident in saying that the IT infrastructure of the Spanish side of IAG is of a third world in standard. Reminds me of the time a friend asked me to book him a flight to Minsk with Belavia, dealing with their clunky interface that failed multiple times and ended up necessitating a phone call to my card company to establish if the payment was successful or not, followed by a physical trip to their London rep office to get the ticket issued. This was perhaps a decade ago.

  • Graeme says:

    I did 6 flights and got 54k.
    Yesterday I was able to transfer them out of Iberia and into baec.
    Initially I could not but I transferred 20k from baec into Iberia then transferred in lots of 15k back from Iberia into baec until they where all transferred.
    Was relatively simple. Have they stopped that method?

  • Graeme says:

    Anyone find themselves with only partial credit (and managed to get it topped up)? I have a lump-sum of 45K despite 6 bookings. However, the final flight was booked during a rough patch for the iberia site, when it would only quote in euros instead of sterling, so perhaps it didn’t register in some key place.

  • Mark says:

    Thank you Rob for this amazing offer . Unsure I am reading correctly and would appreciate the advice. Should I use my IB miles to book a flight before 1 December AND cancel before, would I be able to cancel and receive Avios and monies ( minus €25 ) ..t & c ‘s don’t seem that clear

    • Rob says:

      If you cancel before 1st December the Avios come back, but must be reused by 1st December. Cancelling after 1st December means they don’t come back.

      • Mark says:

        Which I think will be the main risk for a lot of people who intend to book flights within the spirit of the offer (which is really what Iberia is now trying to enforce by changing the T&Cs after the fact, wrongly in my view… they really should have planned for the inevitable response to this kind of deal, and the risks of people trying to use it in ways that were not intended). There will be a lot of people booking some way in advance – circumstances change and I’d imagine that few travel insurance policies would pay out for lost miles.

        It will be interesting to see how this develops as it seems that people who have booked using the promotional avios so far are still being told the ticketed Iberia and BA flights are cancellable/ amendable for a fee with no mention (so far as I’m aware) of a 1st December cut-off. In practice I’m not sure how they would enforce it, even if they could get the IT to support it. What happens if you already had avios in your IB+ account and book two redemptions. Which one uses the promotional avios?

      • RIccatti says:

        That is not “the updated” Iberia promo T&C state:

        3-Any purchases charged to Avios from this promotion (redemptions) may be exchanged and reissued, if applicable, up until December 1st 2018, as per the particular terms and conditions of the products purchased. Keep in mind that cancellation or refund requests made by the customer for tickets purchased during the promotion implies withdrawal or cancellation of the promotional Avios, regardless of the refund date.

        It reads that you can have dates changed and reissue the Avios ticket, but you cannot simply refund and book another itinerary (from that pool of 90,000 Avios).

  • Calum says:

    Does anyone know what IB charge for infants (under 2) on an Avios booking? I know BA charge 10% of avios and 10% fees and charges but that other airlines often charge based on cash cost of fare. I can’t see anything on the IB website other than bookings including an infant need to be booked by phone. Many thanks.

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