The saga of the ‘9,000 Avios for booking any Iberia flight, however cheap, and you don’t need to fly it’ promotion (see our article here) continues to rumble on.
People with long-term Iberia Plus accounts have received their Avios, in the main. However, anyone who opened a new Iberia Plus account over the four days of the promotion is in a different situation.
Most people who opened a new account have been contacted by Iberia and asked to provide a passport scan and copies of their ticket receipts. It was assumed that this was for fraud verification purposes, to ensure that people had not been opening accounts under fake names.
Many (all?) people who do provide this data are now getting a follow-up email from Iberia saying that ‘inconsistencies’ have been seen in their bookings. Due to these unspecified ‘inconsistencies’ no Avios will be awarded. The flights booked can be cancelled but only by directly contacting Iberia to request it.
It seems that people who provide a passport copy but not ticket receipts are not getting this message – but I wouldn’t hold out much hope of getting a different end result.
This move is the first sign that Iberia may have messed up here and is desperately looking for a way out. I admit that I was surprised that the Avios for long-term members dropped in so promptly, but given that Iberia had taken to the airwaves to encourage people to book I doubt they had a choice.
A view may have been taken that the airline has little to lose by telling people who only joined up in order to take advantage of this offer to take a hike …..
How to earn Avios from UK credit cards (January 2021)
As a reminder, there are various ways of earning Avios from UK credit cards. Many cards also have generous sign-up bonuses!
There are two official British Airways American Express cards:
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.
If you have a small business, we especially recommend Capital On Cap’s Visa card which comes with a generous bonus worth 10,500 Avios:
(Want to earn more Avios? Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)