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The saga of the Iberia 9,000 Avios per flight booking promo rolls on

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The saga of the ‘9,000 Avios for booking any Iberia flight, however cheap, and you don’t need to fly it’ promotion (see our article here) continues to rumble on.

People with long-term Iberia Plus accounts have received their Avios, in the main.  However, anyone who opened a new Iberia Plus account over the four days of the promotion is in a different situation.

Most people who opened a new account have been contacted by Iberia and asked to provide a passport scan and copies of their ticket receipts.  It was assumed that this was for fraud verification purposes, to ensure that people had not been opening accounts under fake names.

Iberia 9000 Avios promotion

Many (all?) people who do provide this data are now getting a follow-up email from Iberia saying that ‘inconsistencies’ have been seen in their bookings.  Due to these unspecified ‘inconsistencies’ no Avios will be awarded.  The flights booked can be cancelled but only by directly contacting Iberia to request it.

It seems that people who provide a passport copy but not ticket receipts are not getting this message – but I wouldn’t hold out much hope of getting a different end result.

This move is the first sign that Iberia may have messed up here and is desperately looking for a way out.  I admit that I was surprised that the Avios for long-term members dropped in so promptly, but given that Iberia had taken to the airwaves to encourage people to book I doubt they had a choice.

A view may have been taken that the airline has little to lose by telling people who only joined up in order to take advantage of this offer to take a hike …..


How to earn Avios from UK credit cards (September 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

EDIT: Applications for this card are temporarily suspended due to IT issues with the British Airways On Business SME loyalty scheme.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (183)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andrew says:

    Is there any advantage to doing this if you’ve booked business class so seat selection is free already? If so I will add mine on the day of the flight too…

  • Jimbob says:

    I’ve been declined the 9000k bonus per ticket due to “inconsistencies”.
    Can’t be bothered fighting it, you win some, you lose some

    • Matt says:

      If they offered you 9M bonus per ticket you should definitely fight to get that! I thought it was only 9k though …..

    • Andrew says:

      And were there inconsistencies?

      There’s a lot of bluster on FF blogs but I’ve yet to hear anyone state categorically that they did everything completely above board and still have been denied the bonus (rather than it just not having been awarded yet). Not necessarilly the case with you but it would be useful to have another data point.

    • Tilly71 says:

      Must of been your dogs account!

  • Anna says:

    Again your Spanish is a bit off. “El avios” would mean just one avios point; your (very credible) 900,000 would be referred to as “Los avios”. Perhaps you could use some of them to fly to Spain or Latin America and brush up your language skills?

  • Yawn says:

    Seems fair enough don’t blame IB at all for trying to stop all the US blog scroungers. They’ll he their cash back so nothing to complain/sue about.

    Enjoy the party although couldn’t have less interest in either prize – signed football or flight to Abu Dhabi? Geez no thanks.

    • Rob says:

      You forgot the Man City tix for a game of your choice!

    • RussellH says:

      I would imagine that one would have little difficulty finding a charity that you like that would be delighted to take the ball off you. Particularly in the current feverish madness going on about football they should be able to raise a useful amount of cash. I had hoped Sweden could bring all the hype to an end – now my hopes are on Croatia.
      If England were to win we would never hear the end of it.

      • Andrew says:

        Haha so glad someone else shares my curmudgeonly sentiments!

      • Lady London says:

        I should think you’re pretty safe then.

    • Callum says:

      But UK blog scroungers are fine?

  • Goran says:

    I have few years old Iberia account and got Avios for 7 flights booked on Saturday, but no Avios received for 3 additional flights that I have booked on Sunday. Anybody else with the similar situation?

    • Lisa says:

      I have an active, old Iberia account. 10 flights booked and no Avios received at all. I can see the bookings when I log in. My husband is the same. No emails received from them either.

      • Craig says:

        Same boat here! Not sure if this is worth anything but Iberia on twitter just messaged me saying I will get my avios in a few days…..I feel these are all just words to stop us contacting them.

      • goran says:

        Hi Lisa you & husband get your Avios soon … I even received some strange one off credit of 500 Avios, but still waiting for reaming 27000. Out of interests have you booked your flights on Sunday?

        • Lisa says:

          Our flights were booked on the Saturday afternoon, so we’ll see what happens. As Craig mentioned above, will sit it out for a few days yet and hopefully they’ll post to our accounts soon.

  • Mark says:

    Thank you Rob for advising us to sign up for Iberia Plus accounts years ago!

    Hope everyone going enjoys the party later.

    • Anna Gavela says:

      I will open one one of these days! I may wait till I’ve got my Spanish passport to get around any Brexit issues though. This involves a trip to either London or Edinburgh though, both of which are 200 miles from where I live!

      • Mark says:

        Let’s not get started on that particular dog’s dinner as well 🙁

  • Steve says:

    O/T IB related: Booked 10 tickets each using my wife’s newly created account for her and myself (I had an existing account but if O tried making the booking the system wouldn’t let me add wife’s IB number) I have since received my 90k Avios but wife has had to send in evidence. We are yet to hear back on my wife’s Avios, but it would be strange if my wife does not get her Avios and I do on the same bookings .Anyone else in my situation? If so have you or your co traveler received your avios?

    • xcalx says:

      I wouldn’t argue the the fact that you received the 90K for the same flights as they may vanish too.

      • Steve says:

        Definitely would not bring it up, just wondering:

        a. Has anyone recieved points for the co traveller but not the booking account holder

        b. If they refuse the booking account holder points will they retrospectively take back the 90k they have already given their co-traveller i.e. are my points at risk

        • TravellingJake says:

          Not quite my situation but I made the bookings on my other half‘s newly opened IB+ account. I have an existing account but his was new, I have received the points he has not.

  • Steve R says:

    It will be interesting to see if any of those people who have been refused the 9k use the European Small Claims track for a clear breach of T & C’s

    Plenty of companies geared up for taking the Airlines to court for flight delays

    • londonsteve says:

      I believe you can use MCOL and serve to Waterside. They are a Spanish company but with a business presence in the UK and an address registered at UK Companies House. My ticket confirmation states Iberia London at a Hammersmith address that I believe no longer exists, but has no doubt been replaced with Waterside since the IAG merger. I would be interested to hear if someone disagrees with this assessment.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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