British Airways has announced an extension of its chauffeur driven executive car connection service at Heathrow.
Passengers travelling in First, Club World or Club Europe, plus British Airways Gold and Silver Executive Club members who are at risk of missing their connection, will be driven to their next flight. Apparently an initial trial has proved successful and more vehicles are being added to the airline’s fleet.
Other current initiatives to improve the Heathrow connection experience are in-air rebooking with your new flight details sent to the crew and a boarding pass waiting for you at the plane door, the allocation of planes with large numbers of connecting passengers to a gate in the same part of T5 and self-service boarding pass printers in the Flight Connections Centre, pictured below:
(Want to earn more Avios? Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)