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Flybe increases its Avios points earning rate by 50% – and the Flybe Avios scheme goes live

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It is now four years since Flybe abandoned its own reward scheme and adopted Avios as its reward currency.

Flybe recently hired a new Head of Loyalty (ex-Avios) and he appears to have set about making immediate changes.

From 1st October, you are earning 50% more Avios on most Flybe tickets.

Historically the cheaper ‘Just Fly’ and ‘Get More’ ticket types on Flybe earned 2 per £1 / €1 spent. ‘All In’ flexible tickets earned 4 per £1 / €1.  That distinction has now gone and all tickets now earn 3 Avios per £1 / €1 spent on the fare (excluding APD).

Flybe and earning Avios

For clarity, this new rate applies to ALL flights taken from 1st October irrespective of when you booked them.  If you receive the old rate of 2 Avios per £1 then you should drop Flybe a note.

As well as the base fare, you can also earn Avios on whatever you pay for hold luggage, standard and extra leg room and preassigned seating.

3 Avios per £1 is generous, in my view.  On routes where Flybe and BA compete at London City, you are likely to earn more Avios taking Flybe given that the cheapest British Airways economy tickets only earn 125 Avios!  You won’t earn tier points on Flybe however.

You can find out more on the Flybe website here.

The Avios / Flybe loyalty scheme is now live

Flybe has now launched its own co-branded Avios scheme, operating off the avios.com platform.

You can only credit a Flybe ticket to an avios.com account (Flybe, AerClub or Vueling Club) and not to British Airways Executive Club or Iberia Plus.  Any account starting 3081xxxxxxxxx will work.

You can now open an avios.com account via Flybe.  Following the link on the Flybe website here to register.

Membership is only available to UK, Isle of Man and Channel Islands residents.

You end up with two sets of details, one to get into flybe.com and one to access avios.com.  Your avios.com account will look like this – note the Flybe logo at the bottom:

Flybe launches its own Avios scheme

Your Avios can be transferred to British Airways using the ‘Combine My Avios’ function on ba.com or avios.com.

Children cannot earn Avios via Flybe because avios.com does not allow children to have accounts.

When do I receive my Avios?

Here is an interesting one. Unlike every other airline I can think of, you only receive your points when you have flown your return journey. The outbound points will not be posted after the flight.

If you miss one flight on your itinerary, you will forfeit your Avios points for the entire trip.

There is an impressive catch if your points do not post.  You can only claim missing Avios between 30 and 40 days from when you took the return flight.  Claims made before 30 days, or after 40 days, will be dismissed. Flybe really needs to get a grip on this.  Leaving a window of just 10 days when you can submit a claim for missing points is frankly silly.

PS. Here is the new Flybe livery launched a few weeks ago:

Flybe increases Avios earn rate

Conclusion

I’m pleased to see Flybe boosting their Avios earn rate.  If nothing else, it produces fresh competition for British Airways on routes where they compete.

Remember that Flybe now flies from Heathrow to Aberdeen and Edinburgh.  I reviewed the Flybe Heathrow to Edinburgh service, which departs from Terminal 2, here.

If you want to know more about Flybe’s participation in Avios, their Avios page is here and there is an updated FAQ here.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (October 2021)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards. Both have increased sign-up bonuses until 2nd November 2021:

British Airways BA Amex American Express card

British Airways American Express

10,000 Avios for signing up, no annual fee and an Economy 241 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

40,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The 30,000 points bonus on Amex Gold runs to 9th November 2021. The 60,000 points bonus on The Platinum Card runs to 2nd November 2021.

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies. This card has a limited time offer of 60,000 Avios when you sign up:

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

60,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (50)

  • Michael says:

    I used to fly with them a lot and most of the time points would take months to post. They mostly eventually did but it wasn’t worth chasing.
    Incidentally, I booked a flight with them a few days ago and didn’t have a non BA or Iberia Avios account number so it set one up for me. I presume that’s now a Flybe one but it was done before they actually started promoting their programme.

  • Scottydogg says:

    I hate Flybe with a passion after so many delays , cancellations , poor customer service , refusals to refunds things etc , so i will do anything not to fly with them.
    I remember trying to claim back avios for a flight i had with them , they said they had no record of my flight even tho i sent them everything they asked for , like the e ticket number
    I just gave up in the end , they are an awful airline

  • Anna says:

    Is it actually worth redeeming with Flybe these days? I recall a few years ago the amount of tax they charged made it more expensive than some of the low cost airlines. However, OH and son are starting to be very vocal about how much they hate transiting via Heathrow so I may have to start looking for regional alternatives for some of our future travel!

    • Rob says:

      It can be – it “helps” if you need to take a suitcase because Avios tickets include 1 suitcase whereas Flybe will charge you on a cash ticket. Harder to make the number stack up on HBO trips but Flybe can be surprisingly expensive on niche routes with no competition.

    • Not a pilot says:

      No. “Taxes and surcharges” are prohibitive – even if you have a bag to checkin like Rob suggests.
      Woeful airline. But don’t listen to me, ask one of their pilots.

  • Andrew says:

    Do their Embraer aircraft ever turn up at Heathrow?

    I’m always hopeful that one will be sitting there as we get bussed out.

  • reds says:

    O/T If anyone having trouble logging into avios.com atm, it’s not accepting special characters in the password. Need to reset without it!!

  • smell the coffee says:

    “Flybe really needs to get a grip on this. Leaving a window of just 10 days when you can submit a claim for missing points is frankly silly.”

    Surely you’re being naive, Rob? This is wholly intentional. Most people will fail to diarise appropriately and thus miss the window, leaving FlyMayBe happy. Many companies use such a ruse.

  • Geoffrey Sneddon says:

    How does this fit in with the closure of Avios.com? From https://headforpoints.com/2018/08/20/lets-clear-avios-com-not-closing/:

    > Your 3081xxxxxxxx account will be closed very shortly, if it has not already closed, and the balance moved to a British Airways Executive Club account.

    Yet for this:

    > You can only credit a Flybe ticket to an avios.com account (Flybe, AerClub or Vueling Club) and not to British Airways Executive Club or Iberia Plus. Any account starting 3081xxxxxxxxx will work.

    • Shoestring says:

      Because the old avios.com a/cs may be closing/ have closed, but the newer avios.com a/cs are still working fine (eg Aer Club). Only 1 branch of avios.com is closing, the other branches survive.

      With Flybe, you’d presumably often just credit points to your Flybe avios.com a/c these days. Transfer to BAEC/ IB later.

    • Rob says:

      As the article says, “avios.com is not closing”.

      Your Avios Travel Reward Programme account IS closing, but not the avios.com platform or what it can do. However, if you want to use that platform you need to open a new Avios account with Flybe, AerClub or Vueling Club.

      • Mr dee says:

        Really don’t see why they bothered closing anything as you can still transfer to the ba site!

  • Memesweeper says:

    Glad to hear about this improvement. Now they need to fix the issues with Avios not posting, and start an actual loyalty scheme that rewards frequent flyers … I can earn a material benefit with regular flights with EasyJet (FlightClub) or BA (ExecutiveClub) … but nothing from Flybe. For me they are the last resort.

    • Shoestring says:

      Think about it. The Flybe senior management team has ostensibly adopted the Avios loyalty scheme. Yet they do their damnedest to avoid actually awarding points properly to the Avios loyalty scheme.

      They couldn’t give a monkey’s about retaining loyal Flybe customers.

      They are happy to p’ee them off by deliberately making it difficult to get points properly awarded, either efficiently first time or slightly belatedly second time if point award system didn’t work right.

      The Flybe Marketing person for this situation should be given a big bonus by the CEO for engineering this situation & saving Flybe money/ future points liabilities – then promptly sacked for failing the basics of actually making a loyalty program actually reward & incentivise loyal customers.

      • Stu N says:

        I don’t really think anyone chooses to go FlyBe. There are three main reasons to use them in my book:
        – routes no-one else flies
        – routes where the alternative is inconvenient (eg easyJet do Belfast International, FlyBe do Belfast City)
        – routes where alternatives are absolutely prohibitive (short notice to LCY where FlyBe is invariably cheaper than BA).

        Not a great endorsement really.

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