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Review: the Hyatt House Manchester hotel

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This is our review of the Hyatt House Manchester hotel.

The hotel became a Hyatt House in January 2020.  This review was written a year earlier when the property originally opened, at which point it was branded as Staybridge Suites.

Staybridge Suites is one of IHG’s lesser known brands, at least compared to InterContinental, Holiday Inn and Crowne Plaza.  Staybridge Suites are, in theory, designed as long-stay serviced apartments but, as you can happily book for just one night if you wish, they are a useful option anyone who simply wants more space than a normal hotel room.

Staybridge Suites shares the same building as the Crowne Plaza in Manchester and, after my stay at the Crowne Plaza – click here for my review – I was given a tour.

The Hyatt House Manchester Oxford Road website is here.

The Staybridge Suites occupies the upper floors of the building, 13-18, and is not accessible from within the Crowne Plaza. To get in you must enter from the Staybridge lobby, which has two lifts to the top floor where the reception, pantry and lounge areas are (however, once in Staybridge, you CAN access the Crowne Plaza facilities and gym).

Here is the lobby – I am told there is some more furniture yet to come:

Hyatt House Manchester Oxford Road

The lift takes you to the 18th floor, where there is a receptionist:

Hyatt House Manchester Oxford Road

….. and pantry that sells various basics including posh microwave meals, basic medicines and snacks etc:

Hyatt House Manchester Oxford Road

…. and the view across the University of Manchester:

Hyatt House Manchester Oxford Road

The common area has various sections including an outdoor-but-indoor terrace for fresh air but none of the rain.

Hyatt House Manchester Oxford Road

This is ‘The Den’, a cosy little room that can be closed off from the rest of the lounge:

Hyatt House Manchester Oxford Road

There is also a kitchen area where breakfast is served every morning (breakfast is included in all rates at the Staybridge) as well hosting various early evening socials with drinks and snacks:

The rooms

You can book either one bedroom or studio rooms. Some are combinable with adjacent rooms to create two bedroom apartments, since they have internal doors. All suites come with their own kitchenettes including dishwasher, convection microwave, pots, pans, utensils etc.  There is also a small dining table that can be moved and a day bed, facing the TV:

Hyatt House Manchester Oxford Road


Hyatt House Manchester Oxford Road

Here’s a slightly clearer promotional image showing the two combined:

Hyatt House Manchester Oxford Road

Here is the bathroom, which comes with larger toiletries rather than the single-use ones at the Crowne Plaza – saving on some plastic waste:

Hyatt House Manchester Oxford Road

One bedroom apartments are about double the size of a studio and look more like a standard apartment.  The IHG promotional photos do a better job of showing how it works:

Hyatt House Manchester Oxford Road


Hyatt House Manchester Oxford Road

The rooms are serviced daily except for weekends, when it is on request.  There is also a laundry room available. The rooms have a similar styling to the Crowne Plaza and benefit from all the same amenities of a newly built hotel including excellent connectivity and power sockets. The TVs are able to connect to your devices, allowing you to stream Netflix and other on-demand programs.

One point worth noting is that Staybridge Suites guests can order room service from the Crowne Plaza.  This is not a feature that is usually available at Staybridge Suites properties.

Since Staybridge Suites shares the same building as the Crowne Plaza you also get access to its light and airy gym:

Hyatt House Manchester Oxford Road


The Staybridge Suites on Manchester Oxford Road is a great compromise if you’re looking for hotel-style serviced apartments.  The studio suite is not huge, and might be a bit of a squeeze for two people on a long-term stay, but with the lounge facilities and organised socials on the 18th floor it is possibly to live comfortably here. The one bedroom apartments are more spacious.

In terms of rates, the Staybridge Suites is only marginally more expensive than the Crowne Plaza.  For a random midweek night in January, for example, Advanced Purchase rates are:

Standard room at Crowne Plaza (room only) – £99

Studio Suite at Staybridge Suites (free breakfast) – £111

Executive room at Crowne Plaza (includes lounge access) – £122

1 Bedroom Suite at Staybridge Suites (free breakfast) – £134

1 Bedroom Suite at Crowne Plaza (includes lounge access) – £176

Remember that, whilst designed for longer stays, there is no minimum stay requirement at Staybridge Suites.

IHG Rewards Club redemptions at both properties cost 35,000 points per night, which is a little high in my view unless room rates are £140 or more.  Thanks to IHG and the Staybridge Suites team for letting me interrupt their busy schedule.

EDIT:  The new website, now it is a Hyatt House, is here.

World of Hyatt update – December 2023:

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Comments (29)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Lux says:

    So the Staybridge Apartments are accessed via a ‘poor door’ next to the Crowne Plaza? 🙂

    I’d say one group these apartments work well for is someone like me: family with young child, don’t want to have to all go to bed at the same time (so separate bedroom is useful), good to have some options for in-room cooking of pasta with tomato sauce, but still a nice environment in which to be staying. We often end up booking one bedroom suites on holiday, which is relatively expensive.

    Looks like a good option in Manchester.

    • Mark says:

      +1. We stayed at an Embassy Suites (Hilton equivalent to the above) in DC a couple of months ago with a 9 month old and being able to put her down and then still have a separate living space was very useful. Having a free happy hour with Goose Island IPA was also a treat! The US is very good at doing property like this, wish there was more in Europe!

      • Anna says:

        +1 – we stayed at the Homewood Suites and Embassy Suites in Virginia and Miami this summer, ideal for the extra privacy and space and no more expensive than a standard hotel room. The free breakfast was outstanding as well, my son loved making his own waffles. Free hot drinks in the lobby saved us a fortune at Starbucks as well!

    • Steve-B says:

      Works OK with one young child I guess but no good for two, unless you book adjoining rooms which can make them expensive option. I’ve never been able to find any that accommodate two double beds, shame because self catering is ideal for families. I guess just not their target market.

      • Anna says:

        There’s usually a double sofa bed in these kind of suites which would accommodate 2 small children. Not sure if this Staybridge Suites has this though?

      • Jonty says:

        We loved the Staybridge in Newcastle. Either put kids to bed in bedroom and parents sleep on sofa bed in lounge, or better still move kids onto sofa bed when parents want to sleep in comfy bed in bedroom.

    • Sussex bantam says:

      I use these long stay rooms (usually residence inn) when on week long business trips to the US. The extra space is helpful as is the option to cook in the room – particularly when the jet lag means I’m often awake at 3am

    • Scallder says:

      +1 have done 1 bedroom stays with Staybridge and I’ve got 10 nights in a couple of Residence Inns in the US in April so with a 1 year old these are a great set up (and especially in the US can be really quite cheap on points compared to other central city locations)

    • Rhys says:

      Good point! Worth mentioning, if you do want to stay at the Staybridge, that only the one bedroom apartments have separate bedroom and living space. The studio suites are more like a “normal” hotel room, albeit with kitchenette.

    • ChrisC says:

      I was sceptical about these sorts of places until I stayed in one in New York in the wall street area.

      For less money that a small room in a more ‘popular’ location I had masses of space for luggage etc and the immaculate kitchen will full size fridge freezer / hob / oven and microwave was a boon as it meant I could cook a meal and have fridge space for drinks etc

      I’m staying in the same place for the 4th time in January. The building has a supermarket on site and other shops near by.

      What I lose in a slightly longer subway trip to the museums etc I gain from a far better room facilities. I’m not bothered that the hotel dosen’t have a spa or room service etc.

  • John says:

    SlightlyOT 5000 points posted overnight from IHG’s ‘post your photo to twitter/Instagram promo’ last month. Thanks, Rob.

  • Cat says:

    Ooh, my head hurts!
    The party last night was brilliant – thanks for organising it Rhys!
    Here’s hoping the third cup of tea sorts my head out…

  • Sam Wardill says:

    Is the Staybridge Suites brand aimed at property developers who are having trouble selling apartments? This model works quite well for Meriton in Australia.

    • Rhys says:

      If you mean they can simply convert apartments into serviced apartments, I doubt it. It may be at other locations but this was a new build designed for serviced apartments rather than any conversion.

  • Andrew says:

    Recently stayed at Staybridge Stratford City during a weekend break in London. Got upgraded to one bedroom suite as I’m Spire and found it a really nice sanctuary from the busy city – having a proper lounge was much nicer than coming back and laying on the bed to watch TV or relax. The free breakfast was great too, as was the 24 hour coffee machine in the lobby, which are the same as the ones in Waitrose, making a proper latte with fresh coffee and milk.

  • Mike P says:

    Stayed at one a few years ago in Denver as had a Corp rate. Was upgraded from my booked studio to a one bed as I had IHG plat at the time due to a status match from my Marriott status I had at the time.

    They, and Residence Inns are OK but I do prefer full service properties personally (I like being able to grab a beer and food if I get back late), even if I’m travelling for a while (2.5 months in one hit being my longest ever work trip, silver to Marriott platinum in one stay without any promotions).

    I see the benefit if you have kids with you and you don’t want interconnecting rooms though!

  • Liz says:

    We booked our first Staybridge Suites room last year on our Route 66 road trip and loved it. We like doing 3-4 week road trips and as much as I love all that USA food it’s hard to eat out all the time so we like to grab some food from the supermarkets and eat in a few times which also helps keep the costs down so the kitchenettes are great – although we do take a cutlery set with us know! We prefer their breakfasts to the HIX we normally stay in and they do offer evening food s couple of times a week. We had burgers and hot dogs, a whole salad spread and free drinks in Albuquerque! Love the space too – when we road trip our cases get a bit messy so we normally bring everything in and do a reorganise and repack. Love the brand and try and book it for our trips whenever possible. Got a few booked for our next big one next year!

  • Mr(s) Entitled says:

    Finally some good news for Jose.

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