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Review: the Hyatt House Manchester hotel

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This is our review of the Hyatt House Manchester hotel.

The hotel became a Hyatt House in January 2020.  This review was written a year earlier when the property originally opened, at which point it was branded as Staybridge Suites.

Staybridge Suites is one of IHG’s lesser known brands, at least compared to InterContinental, Holiday Inn and Crowne Plaza.  Staybridge Suites are, in theory, designed as long-stay serviced apartments but, as you can happily book for just one night if you wish, they are a useful option anyone who simply wants more space than a normal hotel room.

Staybridge Suites shares the same building as the Crowne Plaza in Manchester and, after my stay at the Crowne Plaza – click here for my review – I was given a tour.

The Hyatt House Manchester Oxford Road website is here.

The Staybridge Suites occupies the upper floors of the building, 13-18, and is not accessible from within the Crowne Plaza. To get in you must enter from the Staybridge lobby, which has two lifts to the top floor where the reception, pantry and lounge areas are (however, once in Staybridge, you CAN access the Crowne Plaza facilities and gym).

Here is the lobby – I am told there is some more furniture yet to come:

Hyatt House Manchester Oxford Road

The lift takes you to the 18th floor, where there is a receptionist:

Hyatt House Manchester Oxford Road

….. and pantry that sells various basics including posh microwave meals, basic medicines and snacks etc:

Hyatt House Manchester Oxford Road

…. and the view across the University of Manchester:

Hyatt House Manchester Oxford Road

The common area has various sections including an outdoor-but-indoor terrace for fresh air but none of the rain.

Hyatt House Manchester Oxford Road

This is ‘The Den’, a cosy little room that can be closed off from the rest of the lounge:

Hyatt House Manchester Oxford Road

There is also a kitchen area where breakfast is served every morning (breakfast is included in all rates at the Staybridge) as well hosting various early evening socials with drinks and snacks:

The rooms

You can book either one bedroom or studio rooms. Some are combinable with adjacent rooms to create two bedroom apartments, since they have internal doors. All suites come with their own kitchenettes including dishwasher, convection microwave, pots, pans, utensils etc.  There is also a small dining table that can be moved and a day bed, facing the TV:

Hyatt House Manchester Oxford Road


Hyatt House Manchester Oxford Road

Here’s a slightly clearer promotional image showing the two combined:

Hyatt House Manchester Oxford Road

Here is the bathroom, which comes with larger toiletries rather than the single-use ones at the Crowne Plaza – saving on some plastic waste:

Hyatt House Manchester Oxford Road

One bedroom apartments are about double the size of a studio and look more like a standard apartment.  The IHG promotional photos do a better job of showing how it works:

Hyatt House Manchester Oxford Road


Hyatt House Manchester Oxford Road

The rooms are serviced daily except for weekends, when it is on request.  There is also a laundry room available. The rooms have a similar styling to the Crowne Plaza and benefit from all the same amenities of a newly built hotel including excellent connectivity and power sockets. The TVs are able to connect to your devices, allowing you to stream Netflix and other on-demand programs.

One point worth noting is that Staybridge Suites guests can order room service from the Crowne Plaza.  This is not a feature that is usually available at Staybridge Suites properties.

Since Staybridge Suites shares the same building as the Crowne Plaza you also get access to its light and airy gym:

Hyatt House Manchester Oxford Road


The Staybridge Suites on Manchester Oxford Road is a great compromise if you’re looking for hotel-style serviced apartments.  The studio suite is not huge, and might be a bit of a squeeze for two people on a long-term stay, but with the lounge facilities and organised socials on the 18th floor it is possibly to live comfortably here. The one bedroom apartments are more spacious.

In terms of rates, the Staybridge Suites is only marginally more expensive than the Crowne Plaza.  For a random midweek night in January, for example, Advanced Purchase rates are:

Standard room at Crowne Plaza (room only) – £99

Studio Suite at Staybridge Suites (free breakfast) – £111

Executive room at Crowne Plaza (includes lounge access) – £122

1 Bedroom Suite at Staybridge Suites (free breakfast) – £134

1 Bedroom Suite at Crowne Plaza (includes lounge access) – £176

Remember that, whilst designed for longer stays, there is no minimum stay requirement at Staybridge Suites.

IHG Rewards Club redemptions at both properties cost 35,000 points per night, which is a little high in my view unless room rates are £140 or more.  Thanks to IHG and the Staybridge Suites team for letting me interrupt their busy schedule.

EDIT:  The new website, now it is a Hyatt House, is here.

World of Hyatt update – December 2023:

Get bonus points: World of Hyatt is not currently running a global promotion

New to World of Hyatt?  Read our overview of World of Hyatt here and our article on points expiry rules here. Our article on what we think World of Hyatt points are worth is here.

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Comments (29)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • paulm says:

    Worth noting that if points are important that you only earn 5 points per $ at Staybridge

  • xcalx says:

    Plus 1 for the Staybridge suites. We use them in the US, I like the laid back feeling of sat outside on an evening with a few beers chatting to other guests.

    • Liz says:

      Love that too – we met a bunch of guys who were forest fire fighters that travel the USA and go where the fires are – fascinating stories! That was the same evening in Albuquerque with the free hotdogs, burgers and beers!

  • Joe says:

    I stayed there last Thursday and can say it is worthy just for the view from the bedroom and the top floor pantry. Excellent altermative to the standard nom- places usually on offer

  • RussellH says:

    We have stayed at Staybridge in Liverpool and Birmingham, both times for just the one night, both very comfortable.

    BUT we were caught out badly by the pricing! I hope that this has now changed, but Staybridge prices were always excluding VAT, which meant they cost an extra 20% on top of the advertised price.
    When I complained they stated that they were allowed to price without VAT because their primary market was for long stay corporate customers, who only had to pay 0% or 5% VAT (I forget which).

    • Chris says:

      They pay 20% – you said so in your post.

      They can then generally reclaim that as input tax but the vat rate is still 20%

      Not just corporates though, staybridge are right when they wait their main market is business travellers and most businesses are vat registered (well, most that have employees who travel for long periods are, certainly.)

  • FlyingBobFlying says:

    The weird thing is that Stalybridge is a train station just outside off Manchester.

    • Chris says:


      It’s a place, the station is named for the place which is kinda how that works…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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