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Norwegian drops lounge access for flyers in the Norwegian Premium cabin

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Norwegian has quietly removed lounge access for the majority of its Premium customers.

As posted by a HfP reader yesterday, it turns out that the rules were changed on 21st December. 

Norwegian Premium loses lounge access

From that point, only customers booking refundable PremiumFlex tickets have had lounge access included in their ticket.  This will presumably cut the number of lounge visitors by about 80%.

Here is the current list of perks by seat type from the Norwegian website:

Norwegian Premium benefits

The timing is odd.  The new My Lounge at Gatwick South, which I reviewed yesterday, is heavily branded ‘The home of Norwegian’ but will now have very few Norwegian customers using it.

Norwegian is saying that anyone who booked a Premium ticket before 21st December will still get lounge access, but you will need to visit a check-in counter to pick up a paper invitation.  Hand-baggage only customers cannot simply turn up at the lounge and gain access.

Whilst this is understandable given Norwegian’s financial issues, it removes a key point of difference between Norwegian Premium, Virgin Atlantic Premium and British Airways World Traveller Plus.

I would still recommend Norwegian Premium, purely because you get a bigger and better seat but the other perks seem to be withering away.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (September 2022)

As a reminder, here are the four options to get FREE airport lounge access via a credit card:

The Platinum Card from American Express

60,000 points, £200 travel credit and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Plaza Premium, Delta Air Lines and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (171)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Alan says:

    Don’t they charge booking fees? They do for UK ones although appreciate may make up a larger percentage of the ticket cost in that situation.

  • Mark says:

    Anyone stayed at the new holiday inn on bath road?

    • Rob says:

      Not sure it is open? The Staybridge Suites attached to it IS open and has been for a few weeks.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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