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What are the best IHG Rewards Club redemptions in London?

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On 25th January, IHG Rewards Club increased the points required at many of its hotels.  With that in mind, I thought it was worth another look at my preferred choices if you are looking for a free night in the capital.

IHG Rewards Club – the InterContinental, Holiday Inn, Crowne Plaza etc rewards scheme – has a huge portfolio of hotels in London.  If you are looking to redeem your points here you will be spoilt for choice.

Importantly, the points cost of a hotel often bears no resemblance to the quality of the hotel.  Given that IHG is constantly opening new hotels and changing the points required for others, I thought it was worth taking another look at the best IHG Rewards Club options in London.

These are my personal thoughts – I don’t know the exact location of every IHG property or its physical condition although I have stayed, or had family stay, at most of the ones I discuss below.  In particular, I’ve not visited the new Indigo in Leicester Square (the chat is small rooms and I can’t imagine how it is worth 60,000 points) or the Holiday Inn Kensington High Street (very bad early feedback after rebranding but I believe it has been refurbished, IHG rating 3.9).

I have also listed, for what it’s worth, the score out of 5 that reviewers on have given the hotel.  The highest rated hotels in Central London are Crowne Plaza Albert Embankment (a new one, 4.8), Staybridge Suites Vauxhall (another new hotel, 4.8) and the Indigo at Tower Hill (4.8).

Holiday Inn Mayfair

Best overall value (1):  Holiday Inn Mayfair

50,000 points per night is a great deal for a hotel which has the perfect location, almost opposite The Ritz.  The rooms are very large, by London standards, with some having two double beds.  The rooms have not been refurbished since the mid 1980’s based on my last visit but I would trade that off for the location and space.  Website.  IHG rating: 4.2.

Best overall value (2):  Crowne Plaza The City 

At 55,000 points, there is now a noticeable gap between this hotel and InterContinental Park Lane and Kimpton Fitzroy at 70,000 points.   Whilst the location is pretty dead at weekends, being just a few minutes walk from Tate Modern and St Paul’s is not bad.  The rooms are bigger than the tiny ones at Kimpton Fitzroy whilst the location is better than InterContinental London O2.  IHG rating: 4.5

Best overall value (3): InterContinental London O2 

This is a very nice hotel indeed, with an excellent pool too.  The only issue is the odd location, directly behind the O2 Arena.  At 45,000 points it is EXCEPTIONAL value when you consider that the Holiday Inn Express at Victoria is 40,000 points.  It is also worth pointing out that the Jubilee Line extension – the newest part of the system – moves a lot faster than most tube lines and the trip into Bond Street or Green Park is surprisingly quick.  I reviewed the InterContinental O2 here.  IHG rating: 4.7

Best for luxury:  InterContinental Park Lane, Crowne Plaza The City, Kimpton Fitzroy or InterContinental London O2

These are the four ‘high end’ hotels in the portfolio – don’t be fooled by any of the other Crowne Plaza properties!  In 2016 we reviewed, back to back, Park Lane and the O2.  O2 is a nicer hotel, by a long way – including an excellent pool – but you need to be happy with the location.  Park Lane, despite the £75m refurbishment a few years ago, has uninspiring rooms.  Kimpton Fitzroy had an £80m refurbishment recently and looks amazing, but the standard rooms are small – see our Kimpton Fitzroy review here.  Kimpton Fitzroy is 70,000 points per night.  Park Lane is 70,000 points per night (IHG rating 4.4).  Crowne Plaza The City is 55,000 points (IHG rating 4.5).  InterContinental London O2 is 45,000 points. (IHG rating 4.7).

Best boutique hotel:  Crowne Plaza Kensington

You pass this hotel, in a row of converted houses, on the drive out to Heathrow.  Sitting, as it does, near an easyHotel and similar places, you might think it is dreadful.  It isn’t.  Following a huge refurbishment it has incredibly nice interiors and – amazingly – a huge garden.  It will set you back 55,000 points per night though.  I reviewed it here.  Website.  IHG rating: 4.6

Good for families:  Holiday Inn Camden Lock

We had our two Head for Points reader parties here in 2018.  At 45,000 points per night, this hotel does not score well on a ‘quality per point’ basis, especially compared to the InterContinental O2 at the same price.   It has a funky new lobby but the standard rooms are basic – although you can often get the impressive Penthouse Studios on points.  What I like about it – and my brother stays here sometimes with his family – is that you are directly overlooking Camden Market with its literally hundreds of food and merchandise stalls.  To be able to walk out of the hotel and be in the market within 30 seconds via a bridge over the canal is quite cool.  Others may find it a bit too ‘lively’ in the evenings, however.  Some redemption rooms have two double beds.  Website.  IHG rating: 4.6

Good value for the points:  Hotel Indigo Kensington

At 40,000 points per night, this hotel – very close to Earls Court tube (forget the Kensington name) – is a not a bad deal, although Holiday Inn Mayfair would be better on a pure location basis.  Why pay 40,000 for a Holiday Inn Express in Victoria when you can have this?  Room sizes can be quirky as you’d expect from converted Victorian housing but the hotel is fairly new and the Indigo brand is modern.  You even get a free soft drinks mini-bar.  Website.  IHG rating: 4.6

Good value for the points:  Crowne Plaza Kings Cross

At 40,000 points per night, this fully refurbished Holiday Inn should be OK.  It also has a pool.  The location is a bit out of the way, however, and calling it ‘Kings Cross’ is a bit optimistic although it is walkable if you don’t have luggage.  I’ve not been inside but feedback from HFP readers is generally positive although rooms are small.  Website.  IHG rating: 4.1.

Good value for the points:  Holiday Inn Express Wimbledon South

Whilst no longer the bargain of 15,000 points, it is still good value compared to other options at 25,000 points per night. It is directly opposite Colliers Wood tube station on the Northern Line.  Website.  IHG rating: 4.1

Holiday Inn Wembley bedroom

Good value for the points:  Holiday Inn Wembley (above)

Whilst the cost has gone up in recent years to 30,000 points (five years ago it was 10,000 points), this hotel still has a lot going for it.  You are looking at a tube ride into Central London each day but, once back at night, you have a refurbished room, a pool and a cinema / leisure / outlet complex directly opposite.  Website.  IHG rating: 4.2

Good value for the points:  Holiday Inn Stratford City

At 35,000 points, in the shopping centre next to the Olympic Park, this is a modern hotel which is exceptionally well connected to central London.  I reviewed Holiday Inn Stratford City hereWebsite.  There is a Staybridge Suites above it for an extra 5,000 points.  IHG rating: 4.6

Good value for the points:  Holiday Inn Whitechapel

35,000 points per night is a decent deal for a very modern hotel – it is only a couple of years old.  The East End location is a bit odd but OK if you want to explore Shoreditch etc.  Website.  IHG rating: 4.6

Good value for the points:  Crowne Plaza Heathrow T4 and Holiday Inn Express Heathrow T4 

These are brand new hotels which I reviewed here – they are very nice.  You’re out at Heathrow, of course, but you could take the tube in each day.  The hotels are attached to the terminal so no shuttle bus is required.  The Crowne Plaza is 30,000 points whilst the Holiday Inn Express is 20,000 points.  CP website, IHG rating: 4.5.  HIX website, IHG rating 4.6

Good value for the points:  Holiday Inn Express Ealing

This is a new hotel and is just 20,000 points per night.  As a HIX you will receive free breakfast.  I reviewed it here because it was a pilot for the new style of HIX design – and I was impressed.  This is probably the best value hotel in Central London if you are low on points but you need to be in good shape as it is quite a walk to the nearest station, and the ‘pound shops’ surrounding the hotel are not inspiring.  Website.  IHG rating: 4.7

If you have any other suggestions for London redemptions, please let me know in the comments below.  Suggestions for the worst value redemption are also welcome ….

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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  1. Just back from 3 nights at the Hotel Indigo Kensington. It’s not just the soft drinks that are free from the mini bar, there was 2 cans of lager, a small bottle of white wine, a small bottle of red, chocolate and crisps along with cans of pop and bottles of water. All were restocked daily. The rooms were huge and the staff friendly. The location was great as Earls Court tube is literally a minutes walk away. Sadly the let down of this hotel was we were put in a ground floor room, the street noise was ridiculous and the beds were too hard for my liking.

  2. OT (no bits)

    I have just booked a non refundable Hilton Hotel for tonight by mistake ( flaming quick book) I contacted the hotel immediately and they told me to put my request to cancel into an email as the don’t deal with cancellations over the phone. hotel were non committal re the refund.
    Anyone with experience of mistake bookings.

    • Only with IHG, not Hilton. I accidentally booked two rooms non-refundable at the same hotel when I only needed one. I rang them straight away and they said there is a short window where the booking is basically pending and they can cancel it their end which they did for me for one room.
      Hope it works out okay for you!

      • Thanks
        DT Kensington have phoned me back and after a bit of tooing and froing have agreed to a refund. Todays task remove credit card details from all hotel sites.

  3. HIX Swiss Cottage (Finchley Road really) isn’t bad for 35k. Convenient for Jubilee Line and breakfast included.

  4. I used to live very close to the HIX Wimbledon South, which is actually across the road from Colliers Wood underground station on the Northern line. There are now at least 3 coffee shops, a great gastropub (The Charles Holden), Italian, Lebanese, Ethiopian restaurants, some shops, Burger King and supermarkets within 5 minutes walk from the hotel. There’s also a decent park if you like to sunbathe or go for a walk. It’s a good 25 mins walk to Wimbledon with a few bus routes that can take almost as long on busy times of the day. I’d say the journey by tube into central London would take around 30 mins. It’s not an easy location for any airports by public transport but it’s a safe up and coming area in South London and I’d stay there considering the low cost in points.

  5. Is there an article on best IHG redemptions in the world?

    • This depends on where you want to go.

    • No stand out options. Nothing in Maldives of note. Lots of people rate IC Bora Bora but that’s too far for most Brits. Asian resorts are rarely so expensive for cash. Best value tends to be city hotels where InterCon has a good position in New York, Sydney, Paris etc. ‘Value’ is always more notional in City hotels, however, since the difference between a 5-star and a 3-star in London is a lot smaller than the difference between a 5-star Maldives resort and a 3-star Maldives resort (and there are Premier Inn hotels in London which have better rooms than some 5-star hotels).

    • IHG really don’t have many aspirational properties. Worth keeping an eye on Kimpton – there’s some more interesting locations emerging.

    • ankomonkey says:

      I think it’s called IC Sun Resort Danang (Vietnam). Aspirational for me, at least!

  6. IHG redemptions…..I spent a night this week at the Hotel Indigo in Warsaw, at 15000 points it was excellent, location, food, large rooms, couldn’t fault it.

    • I can only second it, literally just wanted to write about it in response to one of the comments above. My partner and I stayed there in Aug 2017, was a very nice and unusual conversion (though I didn’t like the scent they spray in the lobby, like a cheap Abercrombie trick

  7. The Streets says:

    OT: Great news about Virgin starting to serve Tel Aviv on 25 September 2019!

    • Charlieface says:

      Methinks they may get apart from point to point traffic also a lot of USA transfer, which is quite a big market. Had they instead gone for Manchester 2 months ago they could have prevented El Al moving in.
      I hope this isn’t too off topic for Julian…

    • This OT is here and there – needs to be a separate article it it deserves it

  8. Given it’s relatively low cost and central location I’m curious why HI Oxford Circus hasn’t made it into the article or comments? I have it locked in for one night on 35k simply for a place to sleep after a show so now wondering if I should change it?

    • It’s nothing special, but definitely a good value redemption in terms of location and points cost. If it’s convenient for your show, don’t change it. Some of the rooms have been refurbished, others are still rather old-fashioned.

      • Thanks Brian, the pics remind me of 80s/90s HI stays so I might just consider it a retroHotel 🙂

    • Never been there and never heard much about it – no other reason.

      • I’ve been and you aren’t missing much. Bit like Mayfair – lives on the location, could do with a complete refurb and dragging into this century but it’s ok. Avoid a room with a Murphy bed and it’s bearable.

  9. Great idea for an article!

    One other suggestion is Day/Weekend Trips from London – while trying to hit Accelerate targets I’ve been to CP Gerrard’s Cross (lovely), CP Reading (likewise), HI Reading West (fine), HI Maidenhead (fine), CP Marlow (very nice), HIE Slough (functional), which were all pretty cheap at weekends and useful for some nearby activity.

    HIE London City on Old Street – recently booked here for 40k as needed to stay in the area, and it was ok – small rooms, but the free breakfast was handy and if you are coming for a night on the town it’s in a great spot with lots of activity!

    • TGLoyalty says:

      Anyone been to Wooten house?

    • We did a bit at CP Marlow when the kids were younger. There was a time post crash when the suites were £99 at weekends!

    • My partner and I did a few (including CP Solihull, HI Elstree and a few Heathrow properties) and I wrote about some of them in the comments here. But people don’t seem to bother – they prefer mattress runs… if interested, DM me on Twitter and I will share itineraries

  10. Lady London says:

    I like the Staybridge model and have stayed in a few in the US which I mostly found comfortable and well run. Also should mention I’m targeting the newly opened Staybridge at LHR to try out, the next time I’ m using LHR.

    • Lady London says:

      I won’t be staying in the Staybridge at LHR too soon, though. Once again on the IHG Accelerate replacement promotion, IHG has given me some ridiculously high targets to achieve. For the number of nights they want there just isn’t any incentive to give them stays. So for next few months I’ve actually moved stays away from IHG and unfortunately this is delaying my getting to try the new Staybridge at LHR… for now. Hilton has nearly grabbed me completely.

    • +1, a new one opening in Dundee tomorrow too.

      • Lady London says:

        Cheers @BJ, I have a friend near there so will keep that in mind…

        • They also have an Indigo which can be very inexpensive at weekends too,(depending on football).

        • Would check out the Hotel Indigo too – gets good reviews.

          You should let us know if you’re up and the local HfP contingent might be able to arrange a get-together 😉

        • +1 Plus our new V&A museum to visit!

        • I was impressed by the Staybridge In Vauxhall when I stayed there a couple years ago.

      • The Indigo is nice and they have done a really good job with the building in Dundee, although parking for the Indigo and SBS looks like it is going to be an issue and the hotel management seem to be quite intransigent at helping guests/restaurant customers who have incurred charges. I think hotels in Dundee are at saturation level now though. There is probably about 700 additional rooms in the city compared to two/three years ago and the rates are very low. Don’t think the V&A has had the affect hoteliers thought it would. When the Premier Inn on the waterfront reopened last year the rates at the HIX and the Hampton pretty much halved.

  11. Stayed at the Indigo Dundee.
    Rooms lovely but a bit dark.Only disappointment was as a Spire fighting for a midday late check out then the room phone rang at midday exactly!

    • TGLoyalty says:

      Really annoying. We all know they can’t clean every room at once and everyone doesn’t turn up at 3pm to check in.

      Ridiculous behaviour from European from hotels I hardly ever see in Asia.

      • Not to mention that many HIX in Asia are often as good or better than CP elsewhere, and many HI as good or better than IC elsewhere.

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