Maximise your Avios, air miles and hotel points

Review: the new Staybridge Suites hotel at London Heathrow Airport

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

This is our review of the brand new Staybridge Suites hotel at London’s Heathrow Airport.

IHG is on a bit of a roll at Heathrow at the moment.  We recently reviewed the (very nice) new Crowne Plaza and Holiday Inn Express connected to Terminal 4.  Today I want to review the new Staybridge Suites London Heathrow Bath Road which has just opened.

Staybridge Suites is one of IHG’s ‘extended stay’ brands.  Rhys reviewed the new Staybridge Suites in Manchester in December which was the first time we’d ever covered one, but I was keen to take a look myself.

These are the features you can expect to find at a Staybridge Suites:

  • standard rooms with kitchenettes, but primarily 1+ bedroom suites with a separate bedroom and lounge / kitchen / dining area
  • limited hotel facilities, including no housekeeping at weekends unless specifically requested
  • evening social events
  • no restaurant and no bar but a pantry selling lights snacks and microwavable meals
  • free breakfast

Whilst in theory they are designed for contractors on extended stays, I think a lot of people book them purely because you get a lot of space for your money or because they need a room to accommodate children.  The average length of stay is probably shorter than you think and they don’t look twice if you only book for one night.

Review Staybridge Suites London Heathrow Bath Road hotel

Our stay at Staybridge Suite London Heathrow Bath Road was paid in cash.  We paid just £76 for a one-bedroom suite.

This is a dual branded building which is 50% Staybridge Suites and 50% Holiday InnThe Holiday Inn Heathrow Bath Road website is here.  The Holiday Inn was not open when I visited but will be any day now.  The hotels are totally separate inside.

Getting to Staybridge Suites London Heathrow Bath Road

Regular readers will know that I hate staying at airport hotels which are not directly connected to the terminals.

The Staybridge Suites is surprising easy to reach however.  From the Central Bus Station at T2/T3 it took just 6 minutes on the U3 bus which stops directly opposite.  You can also get a 105, 111, 140 or 285 bus to Newport Road.  This stop is further away.  From T5 or Hatton Cross you can get the 423 which stops opposite.

You have to cross a 4-lane road with no sort of pedestrian crossing to help you.  This could be tricky with luggage and/or small children and/or in darkness.

The local buses are free.  The £6 Hotel Hoppa bus also stops here.

My suite

Check-in was efficient and the woman behind the desk was exceptionally bubbly and enthusiastic.  This may be because she wasn’t used to seeing many guests – the property still seemed exceptionally quiet.  I was given a tour of the common areas and, as a Spire Elite, given two vouchers for a free drink and snack.  There is also a points alternative but there is a lot more value in the refreshments.

The hotel has a bit of an Orla Kiely feel as you can see from the corridors, which were pleasantly light and wide:

Review Staybridge Suites London Heathrow Bath Road hotel

Let me give you a tour of my suite, which was very spacious and – for £76 including breakfast – very good value.

The living area contained a round dining table with three chairs:

Review Staybridge Suites London Heathrow Bath Road hotel

…. and a kitchen unit.  The kitchen was very comprehensive – there was a fridge, a two ring induction hob, a kettle, a full set of saucepans, a full set of kitchen utensils, a dishwasher, a microwave, a sink, a full set of crockery for 4 people, glassware inc wine glasses and a cafetiere.  It was everything you’d expect and of course it is all brand new.

Review Staybridge Suites London Heathrow Bath Road hotel

The kitchen area has mock-wood lino flooring.  The living area is carpeted, as is the bedroom.

The living area has a long sofa which would happily seat four, an armchair, two tables, a lamp and a TV.  What the suite doesn’t have is a desk – you need to work at the kitchen table or in the business areas in the lobby.

Review Staybridge Suites London Heathrow Bath Road hotel

The bedroom is not huge but was perfectly pleasant with a 2nd TV.  The wardrobe contained 12 coat hangers so you won’t be short, although the inclusion of some drawers means that the space available for long hanging items such as dresses or coats is modest.  An iron and ironing board is provided.

The windows are far slimmer than they had to be.  The architect decided that slim windows would look more modern, clearly.  This may be true, but it also means that there is less natural light than there could have been.

Review Staybridge Suites London Heathrow Bath Road hotel

The bathroom was also a good size.  There was no bath which, for an extended stay property, was a missed opportunity.  The shower was very large but there was only one sink which was relatively small.  You do get a lot of counter space which is important if you are staying for longer and have brought full size products.

Toiletries were Gilchrist & Soames.  They came in bumper sized containers which are not meant to be taken away, although they are not bolted to the wall.

Review Staybridge Suites London Heathrow Bath Road hotel

You don’t get a washing machine, but there is a laundry room on the first floor:

Laundry room Staybridge Suites London Heathrow Airport hotel

There is also a modest fitness room.

There are some interesting touches to make the room look more like a home which it takes you a while to spot.  There is no marketing literature, at all, on display.  There is a clock on the wall.  The light switches and power sockets are standard domestic ones.   This is all done to give a more ‘homely’ feel to long stay guests.

Soundproofing is outstanding.

The public areas

There is no restaurant and no bar.  Literally within days the Holiday Inn next door will be open which solves the problem.  I was left with snacks from the pantry.  There is nothing else walkable from the hotel unless you head to the Leonardo Hotel nearby.

(It is worth noting that the ‘free drink and snack’ voucher given to elite IHG Rewards Club members includes 200 ml bottles of prosecco, although not spirits.  As well as the kettle and cafetiere in your room, there is 24/7 free coffee available from a machine in the breakfast area.)

There is a LOT of public space at the Staybridge Suites for milling around which is rare in new hotels.  On Tuesday, Wednesday and Thursday nights the hotel holds social events where you can get a free drink and meet other guests – unfortunately I was there on a Monday.

If you don’t want to work in your room, you can choose from this space:

Review Staybridge Suites London Heathrow Bath Road hotel

…. or this space:

Review Staybridge Suites London Heathrow Bath Road hotel

…. or this room, called The Den which has a smart skylight:

Review Staybridge Suites London Heathrow Bath Road hotel

Breakfast at Staybridge Suites London Heathrow

Here is the breakfast room, in a picture taken in the afternoon which is why it is empty.  I found the use of picnic tables for the bulk of the seating to be weird.  Breakfast runs from 6am to 9.30am which isn’t great if you want to sleep in.

Review Staybridge Suites London Heathrow Bath Road hotel

The buffet looks relatively small but actually contained everything I wanted.  There is a buffet here:

Staybridge Suites London Heathrow breakfast

…. and some hot items:

Staybridge Suites London Heathrow breakfast

Two things did annoy me.  Firstly, as the top picture shows, cereal is served from the usual domestic cardboard boxes.  This looks messy and is probably unhealthy, as most people end up putting their hands in the box to scoop out the contents once it gets low.  Secondly, fruit juice is poured from supermarket cartons – it wouldn’t have hurt to decant it into jugs.

It is worth noting that, even though the hotel was virtually empty, I couldn’t get a standard table to myself.  My only options were to eat at a stupid picnic table or eat in the lounge at a low table.  I did the latter.  Once occupancy picks up, table sharing for breakfast will be unavoidable unless they add some more furniture and rip out the picnic tables.


This was my first visit to a Staybridge Suites and I was impressed.  Everything is new and shiny, rates are low, you get a lot of space if you take a one bedroom suite (I paid £76 in IHG’s recent Flash Sale) and it is literally just 6 minutes on the bus from the Central Bus Station.

I am still happier in hotels attached to the terminal, purely for convenience, but if you want to save some money then Staybridge Suites London Heathrow Bath Road is worth a look.

My only criticism is whether, if you do need a place for a longer stay, Bath Road is where you want to be.  If you were seconded to Heathrow for a couple of weeks, would you prefer a suite here to staying in a traditional hotel room in a nearby town with shops, pubs and restaurants within walking distance?  Some people would, some wouldn’t.

As an IHG Rewards Club redemption Staybridge Suites Heathrow is currently 25,000 points.  This gets you the standard ‘Studio Suite’ and not the one bedroom suite which I had.  The new Holiday Inn in the same building (website here) is the same price.  This is fair pricing given typical cash rates of £100 and my standard valuation of IHG Rewards Club points at 0.4p.

You can read our full series of London airport hotel reviews here.

The Staybridge Suites London Heathrow Bath Road website is here if you want to book or find out more.

IHG One Rewards update – December 2023:

Get bonus points: Our article on IHG’s current bonus promotion is here. You will receive 2,000 bonus points for every two cash nights you stay until 31st December. Nights do not need to be consecutive. Click here to register.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

IHG is offering a 100% bonus (some members may be offered less) when you buy points by 30th December 2023. Click here to buy.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (90)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • TripRep says:

    Get Rob, slightly related, just a note to say thanks for your previous review of the LHR Hilton Garden Inn + free bus info to get to it.

    Got upgraded to King with Sofa, good breakfast, seems pretty modern hotel. They even offered me a 3pm checkout. Not bad for £59 in the recent sale.

    Caught the 285 from T3 last night, getting on the 423 to T5 later. Found this website useful. As may others wanting to catch the free buses.

    • TripRep says:

      Get = Hey. (Doh!) 😀

      • mike says:

        let me guess – heading to rangali?

        • marcw says:

          LOL, this made me lough. He is like a Rangali ambassador… I thing there’s a least one comment a weak where he talks about Rangali.

        • mike says:

          ha – one comment a week, try 3 comments a day.

          mind you, as he did a review for Rob not much rob can do about it….but a tad annoying for the rest of us…

          I enjoyed reading all the reports of the cruise ship turning up at rangali yesterday – anyone else read about that and laugh?

        • TripRep says:

          Mike – careful with the schadenfreude, otherwise you’re laughing at the misfortune of a fellow HFP who is at the resort.

          It’s an epic screw up driven by the greed of the new management.

          Hilton should put out a formal response IMHO.

    • Anna says:

      Hi TripRep, are you not at the climate change demo in London? Apparently the Maldives will have sunk before your next visit.

      • TripRep says:

        The cynical part of me wonders how many of the striking school children are going to beg mum and dad not to…

        1) take them on foreign holidays
        2) keep replacing Mobile phones/ tablets
        3) keep buying them latest in trend clothes (fashion industry responsible for more CO2 than Aviation+Shipping combined.)
        4) buy them a *starter* car.

        But I’m grumpy and with a head cold, so like Mike, try & put me on ignore.

        • Lady London says:

          I want a starter car. Apparently they can be driven from age 14 (new electric things I’m seeing advertised).

  • Mark says:

    I’m booked to stay at the new holiday inn at the beginning of April.

    • Josh says:

      We are currently staying here it is excellnet . In our one bedroom suite we do have a bathroom and a shower . 0n the 5th floor and can see planes taking off

      • Rob says:

        You must be the first guest, I think yesterday was opening day.

      • Lady London says:

        Tell me Josh it is “brown” in decor like the piccies of the Staybridge here? If not then I’ll switch my plans and say in the Holiday Inn like you instead! Do the windows open?

  • sunguy says:

    The Leonardo is on both Tastecard and Gourmet Society, and from personal experience the bar and restaurant are very good indeed….and with one of these discounts, extremely reasonably priced!

  • Mark says:

    I just checked out of the new Staybridge in Manchester Oxford Rd which is a dual property built within the new Crowne Plaza.

    I have to say as somebody who stays in a lot of hotels I found it refreshing to pour my cereal from the box and pour my juice from the carton having taken it from the fridge myself (I also like the originally packaging so I can see exactly what i’m getting)

    Only thing that annoyed me was reception was on 18th floor and the rooms were all on 1-17 it just felt like things were happening backwards.

  • Scallder says:

    Stayed in a Staybridge Suites in Alabama a couple of years ago and found it great. Now we have a 1 year old, definitely a fan of these type of hotels for the additional space, and have 10 nights at Residence Inns in the US over the Easter break in 1 bedroom suites.

    • Mark2 says:

      We stayed in a Residence Inn in Boston MA last October. The room was enormous and the whole hotel was excellent except for breakfast which was dire. Others have said that this is typical of RI.

      • Sussex Bantam says:

        Yep – I use RI all the time in the US as I much prefer the bigger rooms and the option to cook for myself when jet-lag takes over.

        The breakfast is fine if you want cereal and toast – don’t get your hopes up about anything more.

        Of course I guess if you are genuinely a long stay visitor cereal and toast is probably all you actually want for breakfast.

        • Scallder says:

          Thanks both – we’ve got 3 days at the Philadelphia City Centre one and a week at the Dupont Circle hotel in DC, so perfectly happy with cereal personally and can easily acquire something else if needs be.

      • Brian says:

        Breakfast is generally dire in the US. Even the Conrad New York’s buffet is dire, although the stuff you get during the week when you can order a couple of items from the menu is better quality.

        • Anna says:

          But the ubiquitous waffle machines enchant the children. (Though we generally enjoyed the free breakfasts at the Hyatt House and Homewood Suites on our last visit, maybe we’re just easily pleased!)

        • Chrisasaurus says:

          See you that and counter with the amazing breakfast at the RC New Orleans

          On the other end though, a lot of the offerings at breakfast in US hotels just isn’t food…

  • Russ says:

    It does look interesting and different from the usual reviews. Thank you.

    Hmnnnn, parking is £15 per night which is typical for hotels on the Rd which brings the price up to around £91 a night if driving. That’s around the same you’d pay for the closer Marriott hotel with M club and good selection of evening hor d’oeuvres with wine and tap beer. That’s currently 35,000 points a night. The Renaissance and Sheraton perhaps are more comparable at 25,000 points. Both have executive lounge and elites have option of breakfast in lounge or restaurant. Then again perhaps it’s not fair to compare one with the other as one is intended for long stays and the other one nighters. Hmnnnnn….

  • mutley says:

    These longer stay properties are a bit hit and miss, I recently stayed in a town place suites (Marriott) in Detroit, for a week, it wasn’t great especially breakfast which was dire, it did have a very efficient heating system which was much appreciated, taking into account the Polar Vortex that Michigan was experiencing at the time.

    On a separate note, If anyone is using Staybridge LHR beware of parking charges , I got hit recently for £60, despite the fact that the machine in the car park wasn’t operational, (28th December) AND I was the only one who had a car there that night

    • Lady London says:

      I’m not a fan of Towneplace Suites, and not a fan of Country Inns & Suites FWIW. Stayed in Residence Inn a couple of times but both had pools and so lifts were full of wet floors and wet children and noise through ground floor and basement so less suitable for person staying singly. Travelling alone mostly I’ve tended to settle on Staybridge Suites although there is some quality variation.

      • Chrisasaurus says:

        Use one Towneplace suites quite a bit, it’s decent for week long stays.

        Tiny store, BBQ for guest use, nice deck area, ok rooms only negative is there’s next to no discernible difference between the food and disposable plates at breakfast…

  • Matt says:

    OT – Curve transactions now posting very very slowly.
    My curve transactions used to post to the app and the card used in 1-2 seconds – now it seems to take hours to get an update to my app?
    Are other people having this issue?

    • Genghis says:


    • mark e says:

      Several of my curve transactions from this morning have not shown on my phone / app yet , although they are showing pending on my creation IHG card that the curve is linked to.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.