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Have you had problems with the American Express and Bremont cashback deal?

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A couple of weeks ago we highlighted a very generous deal being offered by British watch brand Bremont via American Express.

If you were targeted by American Express for this offer and signed up, you would receive £400 cashback with a £500+ spend at Bremont.  £500 doesn’t get you very far with their watches but the company also sells a range of accessories and leather goods.

A reader has dropped me a line to say that Bremont processed his online order via Sripe, a third party payment processor.  This meant that the purchase did NOT register as ‘Bremont’ on his American Express statement and so he has not received his £400 cashback.  It is not clear if this is, ahem, an accidental administrative oversight.

The reader has made a complaint via American Express which is investigating.  If you’ve had a similar issue redeeming this offer, please let me know.

Purchased made in a Bremont store do not seem to be impacted and go through OK.

(Want to earn more miles and points from credit cards?  Click here to visit our dedicated airline and hotel travel credit cards page or use the ‘Credit Cards Update’ link in the menu bar at the top of the page.)