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The British Airways First Class amenity kit, crockery and bedding improvements are now live

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British Airways officially launched its ‘soft’ improvements to First Class on Sunday, and they should be fully rolled out across the network by today.

SaturdayKid on Flyertalk posted some images, of which I have borrowed a couple.  You can see all of his images and some other feedback on Flyertalk here.

General feedback from a couple of HfP readers who are also BA crew is positive with customers being especially happy with the new noise cancelling headphones.  The loss of the Liberty amenity kits does seem to be felt, however, with the new Temperley ones not really measuring up in terms of style or bag quality.

Here is the new amenity kit, the new noise-cancelling headphones from Meridian and the new day blanket:

British Airways First Class improvements

Here is the new sleep suit, also from Temperley – male and female versions are available.  Apparently you can now mix and match the sizing of the top and bottom halves for the first time.

British Airways First Class improvements

Whilst not pictured, your hot towel now comes on a little glass tray!

There is also new crockery, cutlery and glassware.  Here are some official BA pictures:

British Airways First Class improvements

and

British Airways First Class improvements

The new teapot is also apparently very impressive!

There is also good feedback on the new bedding with praise for the high thread count.

New British Airways First Class food

A new menu has also been introduced.  Here is a sample selection for the main meal.

As you will see, canapes have returned, served with the initial drinks service:

Canapes

Shropshire blue cheese with spiced apple jelly and candied pecans, Kinglas smoked salmon with cream cheese and caviar, Cumbrian air-dried salami with sliced black olive, sun-blushed tomatoes and cornichon

Here is a current main meal menu:

Appetisers

Cured beef bresaola with tonnato dressing, anchovies, tomato, caper

Kidderton Ash goat’s cheese with hazelnuts, asparagus, raddish

Seared scallops with truffle pea puree, maple-cured gammon, pea shoots

Vichyssoise soup with Braddock Whites poached duck egg, potato salad

Seasonal mixed leaf salad with spicy lemon vinaigrette or creamy honey mustard dressing

Entrees (why has BA started using the word entree?)

Seared fillet of aged Herefordshire beef with caramelised caper butter, red wine jus, roasted vine-tomatoes, wild mushrooms, pine nuts

Seared fillet of halibut with Brixham crab bisque, preserved lemon, buttered samphire

Roasted breast of corn-fed free-range chicken with Winbirri Bacchus white wine, thyme and bread sauce

Ricotta black pepper ravioli with lovage pesto, charred leeks, black olives, red vein sorrel

All served with side orders of potato fondant with truffle salt, broccoli with almonds, glazed chantenay carrots

Cheese

Belton Farm Red Fox

Fourme d’Ambert

Double-Barrel Lincolnshire Poacher

Normandy Camembert

Desserts

Chocolate and orange delice with almond granola, sugared pistachios

Blueberry and nectarine charlotte

Vanilla ice cream with caramel sauce, raspberries

Chocolates by Lauden

The wine list and champagne list appears much as it was, which means you’re still getting bottles selling for £12.72 retail.  However, British Airways has added a cocktail list including mocktails.

All in all, it seems more like evolution than revolution although there is no doubt that the overall standard has improved.  I look forward to trying it out at some point.


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Comments (153)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • NFH says:

    I agree with your observation about British Airways’ incorrect use of “entrée” to describe a main course. Wikipedia, a consensus definition, describes an entrée as follows:

    “An entrée in modern French table service and that of much of the English-speaking world (apart from the United States and parts of Canada) is a dish served before the main course of a meal. Outside North America it is generally synonymous with the terms hors d’oeuvre, appetizer or starter. It may be the first dish served, or it may follow a soup or other small dish or dishes.”

    Why does British Airways feel a need to Americanise British culture by the incorrect use of a French word?

    • CV3V says:

      Agreed, appetisers and entrees was the terms i encountered in the states, would prefer it if BA didnt copy it.

    • Alex W says:

      +1. Unforgivably un-British.

  • MarcB says:

    Do you get to keep the noise cancelling headphones? (…Do you want to keep the noise cancelling headphones?)

    • TGLoyalty says:

      No they are collected at the end of the flight whenever I’ve been on one.

    • Russ says:

      No and you don’t get to keep the wings either.

  • Paul says:

    Wow. We have had very different experiences. In my 21 sectors in F I have had 1 poor service experience – in fact the norm has been exceptional service. The problem is the appalling lounges, truly ghastly food ( and now drink). It will be great if the crew get something better to work with.

  • Scott says:

    Flying First this Friday to San Diego. Looking forward to trying the changes.

  • MDA says:

    OT: Anyway I can use amex points to redeem airport transfers / taxi rides?

    • Alex W says:

      Don’t think so but Tesco clubcard points can be transferred to Uber at 1:3

    • Doug M says:

      Do you have the Wheely offer on any Amex? £25 off £25 spend up to 3 times, and someone’s referral code gives 20% off your first booking. I have it on more than one card, so that’s a lot of cheap rides. Some reports I believe of it working beyond the 3rd time.

      • Jonathan says:

        I read comments on here about working beyond 3 rides but that wasn’t the case when I tried. Slightly annoying as I had the offer available on 2 other cards but thought I’d test it out1

  • Nate1309 says:

    Flew my first, first flight last week. All positives from me.
    I was impressed with the step up in size and comfort of the seat/bed from club.
    I wasn’t particularly hungry after eating in the Concorde lounge as it was a late flight and I just wanted sleep. But I did try the veal. It was nice but not as nice as the food in the Concorde lounge. The fact you can eat with your partner opposite you in you seat was fun though. Especially as the baby was already asleep.
    The staff were fantastic and I couldn’t really ask for better service. They let my 18m old have the only spare seat in first, meaning my wife had a full seat and no bassinet. The staff were really amazing with him.
    No complaints from me at old first.
    Going to have the try the new first now….

    • Pid says:

      Flying next Mon with our 15mth old. Hope we manage to get a spare seat for her too!

      • Nate1309 says:

        Fingers crossed!

      • Scary says:

        Crikey. Glad I’m not flying F on those flights! What a nightmare for others boarding and seeing that!

        • Lady London says:

          I’m fine with seeing. More worried about hearing.

        • scambuster says:

          +1

        • Shoestring says:

          Well I think that’s just plain rude and lacking in humanity. If you’d said that in a racist way or about a handicapped person, you’d have been rightly castigated, same should hold true for rude criticism of the very thought of somebody travelling up front with a baby/ toddler.

          Nobody particularly likes children crying in their earshot – so what, the kids are entitled to travel in any class on the plane, travelling up front with young’uns isn’t somehow disallowed or not ‘on’ or showing a lack of consideration for fellow passengers just because they paid more for their ticket.

          Get that broomstick out of your backside, basically. Grow up & show some maturity.

        • Yorkieflyer says:

          I’ve always thought there ought to be family friendly cabins and those that aren’t

        • Novice says:

          @shoestring
          Yet you mock my OCD

          😁

        • Mike says:

          To all those who feel entitled to demand no babies in an F cabin, may I remind you these are commercial flights, and as long as the child/infant/baby has a ticket according to their fare, they have as much entitlement as you do to fly peacefully without dicks around. If you’re so special you can’t stand what you once were (a kid), then fly privately.

          (I’ll qualify this to say that this applies as long as the parents are doing their best to keep their children well-behaved on board. But that really applies to all situations in which children are in public, whether on an F, J or Y cabin in a plane, or at a restaurant, supermarket, playground, shop, or wherever.)

        • Novice says:

          Babies are actually better mannered than some adults.

          Recently I had a 14 hrs flight, the baby slept nearly all the way. And, she was a sweet angel amusing everyone the time she was awake.

          It’s usually the parents fault if kids are acting up.

          Once I had a flight where the parents slept whilst their child screamed and cried…

        • Evan says:

          I do happen to agree that kids should be able to fly in any cabin but it’d be a cold day in Hell before I’d take Harry as an exponent of equal opps.

      • Scallder says:

        Flying with our 18 month old in a couple of weeks. Loads looking good at the moment for spare seats which will be helpful!

  • Grant says:

    OT but BA related. Bloomberg reporting that the unions have written to members recommending rejection of the latest pay offer, made last week. No word on strikes other than the unions saying they will begin preparing for industrial action.

    https://www.bloomberg.com/news/articles/2019-03-29/british-airways-unions-reject-pay-proposal-prepare-next-move

  • Rob says:

    Or worth £0, since your local upmarket department store will give you equivalent samplers for free if you ask nicely!

    • Alex W says:

      Definitely ebayable. Amazing what some people will waste their money on.

    • Cat says:

      Usually the upmarket department store will give you samples of the bog standard range from any particular brand. They’ll give you samples of the £50 moisturiser, not the £200 one!
      If they see you as a high value customer, they might target you for a GWP including samples from that sort of price point.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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