Judging by my inbox, many Head for Points readers are not aware that they are at risk of losing a large chunk of Avios overnight on 30th April.
Most of you will know that Avios and Flybe are ending their partnership on 30th April. Details are on the Flybe website here.
This is not a major surprise given that Flybe has been taken over by a consortium led by Virgin Atlantic. It is likely that we see Flybe joining Virgin Flying Club shortly, although I don’t have any inside information.
Where you may get an unpleasant surprise is that avios.com is NOT following the same migration process that it used when the Avios Travel Rewards Programme was closed. In that scenario, your avios.com balance was transferred to your British Airways Executive Club account, and if you didn’t have one then one was opened for you.
This is not the case here.
If you have an avios.com account which is linked to Flybe, it will be closed on 30th April and all Avios lost.
Full details are on avios.com here.
Is my avios.com account ‘linked to Flybe’?
If you can still access your avios.com account, it means that it is either:
linked to Flybe, in which case you are at risk
linked to Vueling Club, in which case you don’t need to do anything
linked to Aer Lingus AerClub, in which case you don’t need to do anything
How do I find out which scheme my avios.com account is linked to?
Log in and click on ‘Your Account’. Underneath the new set of menu options, you will see an airline logo. It will either be Aer Lingus, Vueling or Flybe.
If you see this:
…. with the Flybe logo at the bottom, you are in trouble. You need to empty your avios.com account via a ‘Combine My Avios’ transfer to British Airways Executive Club before 30th April.
One thing to note ….
If you have pending Avios coming into your avios.com account, they will NOT be transferred to your British Airways account.
The Q&A page says that you need to ring avios.com in a few months time, after you expect the missing Avios to have arrived, and they can look into your old account. If the Avios did arrive, the call centre can transfer them to British Airways. You will not be able to do any of this online.
This all seems unnecessarily complicated, to be honest. It is possible that there are contractual reasons why Avios is not allowed to automatically move your points into a British Airways account. On the face of it this looks like a cash grab by Avios given that Flybe will have paid them for the points you are about to lose.
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