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Iberia quietly drops flights from Madrid to Johannesburg

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Iberia has suspended its Madrid to Johannesburg route from the end of August.

A Head for Points flagged in our comments yesterday that his booking – without him being notified – had been cancelled.  A search of the Iberia website shows no services after 31st August 2019.  I have found reference to the cancellation in the South African press, which cites substantial losses as the reason for the closure, but nothing published in Europe.

Iberia drops Johannesburg

This is a big loss to Avios collectors as the route allowed you to reach South Africa with minimal taxes and charges (around £150 return in Business Class) compared to £570 on British Airways from London.

Unfortunately, Iberia is not (yet?) rebooking people.  Although, to be fair, they haven’t told anyone that they won’t be rebooked.  That said, they haven’t actually told the impacted passengers yet that they don’t have a flight!  ‘Manage My Booking’ does show the cancellation.

EDIT: The Iberia website for travel agents does mention the cancellation and includes this line: “The Commercial division will announce flexibility and relocation conditions for affected passengers.”  If you are ticketed on this route I would wait for Iberia to contact you.

PS. Our detailed guide on how to redeem Avios on Iberia is here – it is well worth a look as there are many ‘sweet spots’ and taxes are low.

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How to earn Avios from UK credit cards (June 2021)

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(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (98)

  • Eric says:

    Phoned Iberia re my JNB flight. V helpful chap, David I believe.

    Re-routed on to BA business.

    Only slight pain is no change of origin or destination, so I will now be flying LHR – MAD – LHR – JNB and then reverse on way back!

    Still, happy with the changes overall.

    • marcw says:

      yep. It´s doable – but depends how your wife/husband/kids take it.

      • Eric says:

        Just the wife this time. Not a great flyer, but happy-ish as we’ll still have a fab holiday in SA. Have previously flown BA business LHR – CPT in old 747, hoping the route to JNB in an A380 will be a better experience. Never flown in an A380 as yet.

      • callum says:

        They’re going to South Africa – if rerouting via London is so distressing then they’re going to be in for a big shock when they arrive!

        • David says:

          I dunno, it’s quite easy to persuade fellow passengers that you need to change planes in Madrid, without raising too many eyebrows. If they end up back at the airport they’ve just left, there might be some more intensive questioning about your itinerary…

        • callum says:

          I’d imagine a very simple “Iberia cancelled the flight so we’ve been rerouted back through London – yes it’s inconvenient and seems weird to be in the same airport twice, but it’s either that or we cancel and spend an extra £1000 each on direct flights” would suffice!

          I still maintain that if you consider that a hardship, Africa probably shouldn’t be the destination for you (unless they were planning to check into a luxury resort and never see the “real” South Africa I guess).

    • Ed says:

      Would it not have been worth trying for a LGW -MAD flight on the return necessitating claiming your luggage at LHR. Some unforeseen circumstance could then have resulted in you being unable to make this flight…

      • RIccatti says:

        That is a minor thing.

        He should have asked for re-routing on Qatar citing that he is not happy with backtracking.

  • Boi says:

    I hear people talk about tesco mobile offer….I must have missed this when it started. Am I too late to the party?
    Those who have done it and got points….can you let me know what i need to do step by step to do it before closing?
    Thanks in advance

  • David says:

    I would hang up and try again. I had 4 separate bookings and all have been ‘reprotected’ on to flights wit BA via Heathrow by 2 different agents without any issues.

    Hope you get sorted out.

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