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More Amex cuts: Gold, Platinum and Amex Rewards sign-up and referral bonuses reduced

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Last month American Express made some aggressive – and frankly confusing – changes to the rules regarding who qualifies for a sign-up bonus on its personal UK cards.  My summary of the Amex sign-up rule changes is here.

There are now further changes.  This time American Express has changed the sign-up bonuses and referral bonuses on some cards.

Which cards have changed?

The changes impact American Express Preferred Rewards Gold, The Platinum Card and the American Express Rewards Credit Card.

The changes were due to go live at midnight last night and are already in effect.

Amex Gold

What are the changes to sign-up bonuses?

On Preferred Rewards Gold:

The sign-up bonus has been halved from 20,000 Membership Rewards points to 10,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £2,000 within three months to £3,000 within three months

If you are referred by a friend to the card, you will receive a higher sign-up bonus of 12,000 Membership Rewards points (previously 22,000 Membership Rewards points)

On the American Express Rewards Credit Card:

The sign-up bonus has been halved from 10,000 Membership Rewards points to 5,000 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £1,000 within three months to £2,000 within three months

On the American Express Rewards Low Rate Credit Card:

The sign-up bonus has been halved from 5,000 Membership Rewards points to 2,500 Membership Rewards points

The qualifying spend required to earn the bonus has increased from £500 within three months to £1,000 within three months

There is no change to the sign-up bonus or spending target on The Platinum Card.

What are the changes to referral bonuses?

With Preferred Rewards Gold:

The bonus you receive for referring a friend falls from 9,000 Membership Rewards points to 6,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points

With The Platinum Card:

The bonus you receive for referring a friend falls from 18,000 Membership Rewards points to 12,000 Membership Rewards points

The annual cap on referral points remains at 90,000 points (if you refer 8 people, you only receive 6,000 points for the last one as you hit the 90,000 points cap)

There are no referral bonuses for the American Express Rewards Credit Card.

There are no changes at all, for now, to the British Airways, Nectar and Starwood card bonuses.

American Express Rewards Credit Card

What is going on here?

On the face of it, some of these changes do not make a lot of sense.  Primarily, why should you need to spend £3,000 to get the bonus on Preferred Rewards Gold when you only need to spend £2,000 to get the bonus on The Platinum Card?

I get a feeling that American Express is pulling back from its attempts to make Preferred Rewards Gold a mass-market product.  There is no other logical reason for pushing up the target spend to £3,000 in three months, which for Mr & Mrs Average is likely to be more than their remaining cash once housing costs and household bills are paid.

It is possible that the American Express Rewards Credit Card will be positioned as the mass-market product, although doubling the target spend to receive the sign-up bonus will also reduce the market for this product.

I am not really concerned about the changes to the American Express Rewards Credit Card, because the only reason a HfP reader should get this is to ‘protect’ your Membership Rewards points from deletion if you choose to cancel your Gold or Platinum card.  I explain more in this article.

Is Amex risking long term damage by cutting off the ‘path’ for new cardholders?

My first American Express card, a long time ago, was a Gold.  Over time I progressed to The Platinum Card, and then – when it launched in 2004ish – the British Airways Premium Plus card, which was initially free to holders of The Platinum Card.

I suspect that – outside the world of Head for Points readers, who are well educated by our articles on the benefits of each card – most people start off with the free cards and then progress.  This is either as their income increases (so they can afford the annual fees on the premium cards) or as they become more comfortable with American Express as a partner.

Amex has now made ‘progressing’ less attractive.  For example:

if you start with the ‘free for life’ American Express Rewards Credit Card or ‘free for the first year’ Amex Gold, you are disqualified from the bonus on the free British Airways card or the Starwood card

if you start with the free BA Amex but decide that narrowing your focus to just Avios rewards makes no sense, you are locked out of the bonus on Gold, Starwood etc

if you start with the Starwood card but decide that Marriott Bonvoy no longer offers good value redemptions, you are locked out of the bonus on Gold and the free BA card

There are also no upgrade bonuses to persuade people to go from the free BA card to Premium Plus, or from the new credit card version of Preferred Rewards Gold to The Platinum Card.

And what is ‘the best starter card’ now?

HfP has generally promoted Preferred Rewards Gold as the best ‘starter’ card for someone coming into travel rewards.  This is because:

it had a generous sign-up bonus of 20,000 points (=20,000 Avios)

the points could be converted to a LOT of different rewards programmes, so you didn’t have to focus too early whilst you learned the ropes

you got your first year for free

you got two free airport lounge passes

you were free to earn a bonus on the BA or Starwood cards at a later date if you did choose to specialise

The situation is now different:

the sign-up bonus has been halved to 10,000 points (=10,000 Avios)

the target spend has been increased to £3,000 in three months

taking out Preferred Rewards Gold now blocks you from getting a sign-up bonus on a later date for the free British Airways card or the Starwood card – your only option for another bonus is the British Airways Premium Plus card

Overall, I am still tempted to say that Amex Gold is the best starter card for most people.  There is still a bonus, albeit lower, and the two free airport lounge passes will open your eyes to what your miles and points can do for you.  There is still no fee for the first year.

It is arguably better than telling people to start with the free BA Amex, which blocks them from both the Amex Gold bonus and the BA Premium Plus bonus.  In reality, the best ‘first’ card is probably:

The Platinum Card – but most people who are new to Amex won’t want to stump up £450, or

The Starwood Preferred Guest American Express card – because you can still get a bonus on both The Platinum Card and British Airways Premium Plus later, and you only need to spend £1,000 to trigger the sign-up bonus.  However, this is a confusing card for a beginner (even explaining why the Marriott card is called the Starwood card isn’t simple), it has a fee and the two cards you can upgrade to both have even chunkier fees which a lot of the market doesn’t want to pay.

The ‘keep it simple, stupid’ school of marketing is one which I have always believed in, but the current run of changes at American Express seems to be putting that to the test.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (499)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • guesswho2000 says:

    Queue 10,000 comments along the lines of “I referred X for Y last night from my Z, will I still get xx,000 points?”

  • Frenske says:

    Oh dear there goes my game plan to get 10.000 bonus for £15k spend plus 9.000 for referring my wife plus 3.000 for companion cards. I wouldn’t be surprised if the latter bonus has also been affected, possibly cancelled completely.

    • Shoestring says:

      go refer to green then upgrade to Plat if you still want those points

    • LewisB says:

      That’s the next obvious cut – additional cardholders. If not already, within a few weeks surely.

  • Ken says:

    Let’s be honest – a business model designed around referring people who spend the bare minimum then cancel doesn’t make much sense.
    It would make sense to offer some tiered bonus for annual spend.
    Maybe Amex have just decided to stay as a niche product.

    • Shoestring says:

      the business model is not designed around HfP churners/ referrers

      referring is worth paying for as it is a cheap way to acquire new customers and a very direct way to invest marketing funds

    • mark heath says:

      Exactly. Typical customer spends 3k on 2 cards twice a year and gets to fly first class costing upwards of 10k then cancels and starts again.
      I imagine Amex can not wait to get most of these customers off the books.

      • Shoestring says:

        who do you think funds the 2-4-1 cost?

        • Frenske says:

          That will the next thing they will change. It’s not sustainable for AmEx to pay upward 70.000 Avios for £10K spend to fund 2-4-1 vouchers. Probably target will be set higher e.g. £15K.

        • Genghis says:

          Such details I’d imagine would be in the contract with BA so wouldn’t change before then.

          Then when contract is up, will Amex ditch the deal anyway due to non-profitability (0.3% interchange + interest + card fees less cost of avios and bonuses and stepped/variable costs of running these cards) and give up £1bn monthly billings?

      • Bonglim says:

        I think the point,so far, is that a hfp reader is not typical. I know thousands of people and hundreds of Amex users and referred about 20 people to Amex. I know one other couple that aggressively persue points, despite me banging on about it non-stop.

        Churning and aggressively chasing points is not typical. I can see good reasons for the last round of changes to block that. This time however it is just a cut and represents a lack of UK competition.

    • Polly says:

      Yes like MBNA did a few years back with A Advantage points. Worked a great. Lots on here benefitted from that promo.

  • mark heath says:

    People commenting above about Amex loosing customers etc… Do u not think they have thought this through? Obviously they were loosing money its pretty simple math to work out.
    The net figure must of been a loss once all points were paid out so the gravy train has been halted.

    • Crafty says:

      It is, however, confusing timing given how heavily they have been marketing PRG as a mass market product.

      Typical case of the marketing and commercial departments not being quite joined up.

    • Ken says:

      No Mark, we all know much more about running their business than they do !

  • Glasgirl says:

    Drat. I was planning to get the gold card in June because hitting the 2k target would be doable with travel spend (can’t book til then due to scheduling). Not sure now that i could hit 3k though because I wouldn’t be using it across with the exchange fees :-/

  • Harvey says:

    People are saying Amex are in the decline however they have had a strong Q1 with more people using their cards and more merchants than ever accepting

    Outside of the pathing progression it’s all calculated

    • PaulC says:

      That will be because the new rules were only introduced at the back end of Q1 and this now in Q2…

  • Andy says:

    Cutting the referral bonuses for platinum seems a bit counter productive. This is a card with a high annual fee, I can understand cutting gold benefits. Part of the pitch from Amex when I phoned to cancel my Platinum card was that they wanted to reward people holding fee paying cards for longer.
    I decided to keep it for now thinking I could make a bit of value referring my wife for a couple of cards over the coming year. 36000 points wasn’t worth the £450 fee but it makes a dent value rise. Now being 24000 instead I’ll have to seriously think about cancelling.
    The whole point behind the recent changes we were told was to encourage no churning and long term holding of fee paying cards. This doesn’t sound like this move helps this.

    • John says:

      If they want people to hold the card for longer maybe they should reduce the fee

      • TGLoyalty says:

        Or increase the earning rate or introduce an annual bonus

        • Alan says:

          Yep – I’d like Plat to at least match Gold in that respect given the higher fee.

    • Alex W says:

      +1. I have only kept the Plat card because of the 18k referrals. I struggle to do 4 or 5 referrals per year as it is. Now with a 33% reduction I would only get 48k MRs per year. No amount of lounge visits or car hire insurance can offset the £450 fee for me, so I am cancelling as soon as I’ve done one more referral.

  • Steve says:

    Crazy, I’ve managed to get 4 other people into Amex cards over the last 2 years. They were just about making the spend requirements etc but they’ve all given up now since the 2 year bonus restriction started. Fortunately most had enough miles to make some use out them ; but that said including myself/wife who’ve decided to call it quits as it’s even harder with kids now to get the seats we want, that’s 6 amex customers now lost here (the loss of tesco direct bonuses too was another heavy loss for us)!

    • Matt says:

      Six customers who wanted to churn their cards i.e. you probably make no money for Amex? I’m the same as you but I don’t believe Amex will miss me.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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