InterContinental Edinburgh The George hotel is now open

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• Chris says:

  2 Aug2 August 15:37

  Re The George, Edinburgh does anyone know if it will have a Club lounge facility al la Intercontinentals or as I notice in room descriptions just a ‘tuck box’ al la Principals. ?

  • Chris M says:

    10 Aug10 August 07:13

    Checked in here yesterday on points. I’m platinum ambassador. Busy, so no room upgrade, but £50 credit instead plus £15 normal credit plus 600 points bonus. Receptionist told us tuck boxes have been removed as that was a Principal benefit (still have them in Kimpton Edinburgh, which is also ex Principal), but still fresh milk in fridge so that’s a bonus. No sign of wecome amenity such as fruit plate. No lounge as far as we can see. Also managing to use a new offer which appeared by email yesterday of 15% off F&B.

• Jack Taylor says:

  2 Aug2 August 15:45

  ‘25% bonus on HSBC credit card points conversions to Avios’ – This doesn’t show on my HSBC Premier account, I just get offered the standard 2 Points = 1 Avios. Whilst I do rate HSBC Premier the points scheme has a lot to be desired…

  • Asaf says:

    2 Aug2 August 16:00

    Check under your “account dashboard”

    • Ant says:

      2 Aug2 August 20:20

      That link doesnt work for me – i also do not see this offer and the website says 2 points = 1 avios.

      Where is this “account dashboard” you mention?

      • Polly says:

        2 Aug2 August 22:17

        On the loading page. It appears on bottom right of page in a BA box. It might not appear every time..weird that.

  • Axel says:

    3 Aug3 August 11:46

    Didn’t show on my HSBC account either. Transferred Thursday, got the Avois today inclusing the 25% bonus!

    • Johnny5a says:

      6 Aug6 August 22:46

      Didn’t show on my wife’s account either. We transferred on Friday and posted today with the 25% bonus. looks like it’s for everyone

      • Ollie says:

        14 Aug14 August 08:36

        Yep worked for me too despite not being able to see it in my Account Dashboard … no matter how often I refreshed the page … the live chat couldn’t tell me either … but 25% extra turned up in my account 2 days later.

  • Polly says:

    4 Aug4 August 12:10

    Just bad cs. Haven’t a clue.

• Harry T says:

  2 Aug2 August 16:58

  Perhaps ring them? In my experience the points usually track well, even on instore purchases with saved cards.

  • Shoestring says:

    2 Aug2 August 17:05

    how do you mean: ‘the card was registered correctly etc’?

    did you make the purchase by logging into Shopsy Away & going through to JL to make your purchase? no need to register cards

• Andrew MS says:

  3 Aug3 August 15:51

  They don’t have a phone number

  Oliver.byers at fly.virgin.com is head of loyalty at Virgin

  • Andrew MS says:

    3 Aug3 August 15:56

    I am always doing battle with Shps Awy especially with insurance and broadband / mobile purchases . They award the points then strip me of the points and when i query it the response is always the same “ you moved away from the site on the final step “ Impossible when the last page is the payment page and i can prove i made the purchase

    • Andrew says:

      3 Aug3 August 20:39

      It’s not “impossible”.

      Does your browser or Internet Security offer heightened security at the point of payment? That could break the chain.

      I keep getting money that doesn’t belong to me. The joys of flakey tracking and 10,000 employees all sharing a single IP address.

• Atsushi says:

  9 Aug9 August 01:37

  I posses world elite, no luck there either…..

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