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Our review of Marriott Canary Wharf – good value as a redemption and for Bonvoy elites

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This is our review of the Marriott Canary Wharf hotel in London.  Officially it is the London Marriott Hotel Canary Wharf but that is too much of a mouthful to keep repeating ….

Finding a hotel for a week in London this Summer, so I could attend the HFP Summer Party amongst other things, ended up being quite a challenge. With Wimbledon and several other events happening that week, prices were sky high and points availability low.

I ended up spending the first night at the Travelodge in Clapham Junction, where I was greeted by a fan on the desk as the hotel didn’t have air conditioning (I think I don’t need to say more about this hotel).  I should be clear that this was my idea and not Rob’s, as I had a friend nearby ….

The next day I moved into the Marriott Canary Wharf which did have air conditioning and was an overall great hotel.

Marriott Canary Wharf is now arguably the best value Bonvoy redemption in Central London. It is just 35,000 points per night on a ‘standard’ night although it moves by 5,000 points per night on peak and off-peak dates.

Even better, as I was there for five nights we took advantage of the global ‘five nights for four’ deal on Marriott Bonvoy redemptions.  This meant that the total cost was just 140,000 points for five nights, compared to a cash cost of almost £2,000.

Booked via Rob’s account, which is Titanium Executive, I also got access to the Executive Lounge and had buffet breakfast in the Manhattan Grill included.

Where is Marriott Canary Wharf?

The Marriott Canary Wharf is, as the name suggests, in the Canary Wharf financial district. You can either walk from Canary Wharf underground station (about 10 minutes) or take the Docklands Light Railway to West India Quay.  This is literally next to the hotel’s main entrance and indeed runs past many guest windows!

West India Quay has a direct train to Bank.  With the HFP office located at Moorgate and with a number of meetings scheduled in the City and central London the location of the hotel was very convenient for me.

This is a PR shot of the building.  Note that it is partly apartments and partly hotel – the hotel is nowhere near as big as it appears from the outside!

Marriott Canary Wharf review

In the picture below you can see the side entrance to the hotel which is open during the day and which is the closer exit if you want to walk to Canary Wharf station.  To the left along the water were several restaurants and bars which were a nice addition to the restaurant inside the Marriott.  The Museum of Docklands, which is free and also has a cafe, is also just a few seconds away.

Marriott canary wharf london

Check in

If you use the main entrance you have to walk up stairs to get to the reception area.  A friendly concierge helped me carry my luggage up.

The reception area had two desks and was actually quite busy when I arrived.  (I took the picture below on one of the other days).

At the far back were the elevators and the entrance to the Manhattan Grill. To the right was a bar – the G&Tea Room – and restrooms.

Marriott canary wharf london

My Room at Marriott Canary Wharf

I was staying in an Executive room on the 7th floor with access to the Executive Lounge.

The room was bright with floor to ceiling windows.  This was the view – you don’t see much in the way of London landmarks but you get far more light than most London hotels.

Marriott canary wharf london

The room was about 31 sqm according to the hotel website which is a decent size for a London hotel.

Next to the king size bed was a chaise longue and a small side table.

Marriott canary wharf london

The desk was a good size and doubled as a tea and coffee station – kettle and instant coffee only, but the lounge had proper coffee machines.  There were also two small bottles of water on the desk which were replenished every day.

Marriott canary wharf london

The bathroom was a bit small and the door when open covered half the bathtub. Speaking of which, I normally like to have a bathtub/shower in my hotel room compared to shower-only, but the bathtub was pretty high and I bumped my knee more than once trying to get into the tub.

The sink was a good size and there was a lot of space around it to store my toiletries and make up.

Marriott canary wharf london

Shampoo, soap etc were by Acca Kappa as seems to be standard in higher end Marriott properties in Europe.

Marriott canary wharf london

As you walked into the room there was a three door wardrobe to the left and a sort of vanity table with mirror and very good light but no chair. Inside the drawer was the hairdryer and underneath the drawer was the minibar.

Two small complimentary bottles of prosecco were waiting for me in the room, but they were warm and I was (still am …. it drags on!) pregnant …..

Marriott canary wharf london

This was the inside of the wardrobe.

Marriott canary wharf london

The Executive Lounge at Marriott Canary Wharf

The lounge, which is open 24/7, was located on the 7th floor close to the elevators.  You could access the lounge with your room key.

It was definitely one of the larger Executive lounges I’ve been to with one smaller and one larger sitting area.

Marriott canary wharf london

And

Marriott canary wharf london

This was the view from the larger sitting area, with the quayside restaurants and Museum of Docklands in the foreground.

Marriott canary wharf london

During the day the lounge offered soft drinks, water and coffee as well as snacks.  In the mornings there was a smaller version of the continental breakfast buffet from the restaurant.

From 5:30pm-9:30pm there were complimentary alcoholic drinks as well as hors d’oeuvres.

Marriott canary wharf london

Breakfast

Breakfast was served at the Manhattan Grill on the ground floor.  If you do not have breakfast included with your stay, the buffet is £25, continental breakfast £18 and full American breakfast £22.

The restaurant was very busy throughout the whole morning and despite there being a large number of tables, there was constantly a queue to be seated. If you are in a hurry and have access to the Executive Lounge, it might make sense to eat there instead.

The food selection was vast offering everything from cereals, yogurt and fruits to various bread, rolls and pastries.

Marriott canary wharf london

and

Marriott canary wharf london

For those who prefer a cooked breakfast, there was also a cooking station with a full English breakfast, waffles, pancakes and made to order egg dishes.

How did I find Marriott Canary Wharf?

To be honest when I was living in London I rarely made it out to Canary Wharf – I was more of a SW person – and I did enjoy staying at Marriott Canary Wharf for a week and getting to know the area a bit better.

There were many restaurants and shops around and having the DLR and Jubilee Line nearby made travelling to meetings easy.  Many people don’t realise how large the underground shopping complex is at Canary Wharf, and easy access to Greenwich is another plus.  On a sunny day you can even walk along the Thames Path into Central London – you walk directly by the water for the much of the route.

The hotel itself was decent, my room a good size for a one week stay and I loved the breakfast buffet.  With hotel competition hotting up at Canary Wharf – we’ve had the large new Novotel and Hilton’s Lincoln Plaza open relatively recently – rates can be reasonable.

Using Marriott’s new ‘search by month’ feature, I can see that October room rates vary from £132 to £586!  For points, there is just one night at ‘peak’ pricing (40k points), six nights at off-peak pricing (30k points) with the remainder at the standard rate of 35,000 points.

What makes NO sense is that the night which is 40,000 points is just £141 for cash, whilst the night which is £586 for cash is available at the standard points price of 35,000 points!

Anyone looking for a good value Bonvoy redemption, or who has Platinum Elite or Titanium Elite status which qualifies them for lounge access, will have an extra incentive to stay here.

The Marriott Canary Wharf website is here if you want to find out more.

Marriott canary wharf london

How to earn Marriott Bonvoy points via UK credit cards

As a reminder, there are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses!

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Marriott Bonvoy points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. Just wondering…How did you manage to use Robs Titanium status and book that through Robs account if he wasn’t there? (I’m assuming he was never there?)

    • I was wondering the same. I know you can book rooms for other people but they wouldn’t normally get the benefits such as lounge access..

    • Also curious about this.

      I’ve booked using my account, but have to let hotel know that I’m not staying.

      I don’t get points credit, and they don’t get benefits etc. Is there a rule I don’t know about?

      • Named second guest I think. That’s what I ve done in the past

        • Bingo. If they’d refused we wouldn’t usually have had a leg to stand on, although in this case – as it was Central London – I would have pitched up and checked myself in too.

          • Unless you actually turn up aren’t you breaching the terms and conditions of the Memberships Rewards account?

          • TGLoyalty says:

            Times like this it’s hardly the end of the world to bend the rules.

          • Michael Jennings says:

            I’ve never booked a rewards redemption for another person and not shown up. I have, however, booked them with a second guest and shown up later, and the second guest has always been extended my status benefits before I got there.

          • Fraud. No other name for it.

          • There is no other way around it though. If you book for someone else, you HAVE to book the room in your name and put them in as 2nd guest. That is how the Marriott booking site works. Radisson is the only scheme I know where you can manually input the guest name on a redemption.

            It is then up to the hotel if they choose to give benefits or not when the 2nd named guest turns up. You’d have to be a bit of a mug, realistically, to refuse the upgraded room they had already allocated to you and not bother going into the lounge on principle.

          • Lady London says:

            He was prepared to check in. And physically able to do so if required.

            I don’t see a problem (and I’m normally very strait-laced!)

            And the London Marriott Hotel Canary Wharf got a very good review from Anika, out of it.

            All good. Everyone wins.

  2. “I ended up spending the first night at the Travelodge in Clapham Junction, where I was greeted by a fan on the desk….”

    At first I thought you were referring to a HFP groupie lol.

  3. “Marriott Canary Wharf is now arguably the best value Bonvoy redemption in Central London.”

    Errr, it’s not in Central London. The clue is in the name. Canary Wharf is 5 miles from Nelson’s Column.

    • I’m adjusting for tube travel time! Jubilee Line is 13 minutes from Canary Wharf to Green Park because the line has few stops. For comparison, South Kensington to Embankment (or Tower Hill to Embankment) is 10 minutes.

      • The Original David says:

        South Kensington is definitely not Central London either, to be fair. Look at the Congestion Charge zone.

        • Lady London says:

          It is, pretty much, now.
          When I first worked for Harrods, you were viewed as wildly outlandish if you lived any further out than, say, Earls Court.

          Cities are so big now, and so dense, the “centre” area is being slowly defined as reaching areas it didn’t use to. Perhaps, though, so as fast as some hotels would claim – you are right it’s pretty usual for a hotel on the far edge outskirts to somehow claim it’s in the centre of many cities. I don’t think this is a case of that, as the “centre” of London is, and will, thanks to planning investments, slowly moving Eastwards.

        • Ealing is not in Central London. Barking is not in Central London. Clapham is not in Central London. Muswell Hill is not in Central London. These days anything inside that zone arguably is.

      • Michael Jennings says:

        When Crossrail finally opens, Woolwich or even Abbey Wood may suddenly become “Central London” by this definition, given that the travel times to the City and West End will be tiny. These might be smart places for developers to build a few hotels. In fact, this is probably happening.

    • ankomonkey says:

      Hotels themselves are guilty of this though, too. e.g. Hilton Heathrow T5 is quite some distance away from its namesake. And Ryanair built a business out of claiming airports are in cities they most definitely aren’t.

      • Lady London says:

        I keep remembering RussellH’s immortal and still accurate comment “If you want to be in a hotel at Heathrow T5, avoid any hotel that has “T5″ in the name, as they’re all in Slough” !.

        • Did I really say that?
          I rather like it, whoever said it, and even if it is not true for every “T5” hotel, it must be around 85% true!
          🙂

  4. IslandDweller says:

    Pedant moment.
    There are direct DLR trains from the station next to this hotel to Bank, but no direct trains in the opposite direction, those trains use a flyover to avoid a junction and in that direction the train doesn’t stop at West India Quay station, . (You need to go to Canary Wharf and double back, only adds a few minutes).

    • The trains from Bank to CW don’t stop at WIQ, but the trains that start at Stratford do.

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