You can now fly the Qatar Airways Qsuite in business class from Manchester Airport

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• JeffStrongman says:

  15 Jan15 January 13:20

  OT
  I have an Avios redemption SYD – SIN rtn in premium economy. Reward flight finder shows business class availability on rtn leg but when I try to upgrade with Avios on app get ‘We are sorry but redemption bookings cannot be upgraded using Avios’ message. Is this true or I have to ring up UK?

  • Shoestring says:

    15 Jan15 January 13:44

    it’s true

    • Sam G says:

      15 Jan15 January 13:46

      it’s an amendment not an upgrade in this circumstance, need to call in

      • Shoestring says:

        15 Jan15 January 14:24

        got any link/ proof it works? ie I suppose you’re paying a *change fee* £30 and getting the agent to move you Premium Economy—>Business for the extra Avios

        I don’t doubt this can be done (ie fare class amended for the fee/ Avios) – but is it asking an agent to bend the rules or are they meant to do this on request?

        • Stu_N says:

          15 Jan15 January 14:55

          It definitely can be done. I’ve done it a couple of times to upgrade from CW to F when seats come available. It takes a phone call and you’ll be charged a change fee (£35 pp), any difference in taxes, fees and charges between classes (NB this can include increases since time of booking) and the difference in Avios between your original and new booking. If they try to charge you a telephone service fee then push back on that, they should waive it for things that can’t be done online.

          It goes for manual ticketing so can take a few days for BA to process and you’ll likely see several redeposit/ redemption transactions on your Avios account. You’ll know it’s all gone through OK when they charge your card and you can see a ticket number in the BA app.

        • Lady London says:

          15 Jan15 January 17:32

          Yes its basically a cancellation and rebook for the relevant fee.

          Of course you would want to ensure the agent you speak to has got the seats you need held, before they cancel the ones you have. Most will do it in that order anyway I would guess.

• Ian says:

  15 Jan15 January 13:47

  OT:

  Flying with Delta, booked through Virgin to Orlando from Edinburgh.

  It’s EDI – JFK – MCO and reverse on the way back.

  We’ve had a schedule change to the JFK – MCO flights which means we are landing at 19:15 instead of 18:50. I know it’s a fairly insignificant change (landing 25 mins later) but does a schedule change such as this give us the opportunity to ask to be rebooked on a different flight that would be more ‘convenient’ for us?

  There’s a flight EDI – MAN – MCO that would get us in at 15:00 rather than 19:15 and essentially give us more time on holiday so if them changing gives us the right to ask for a change, I’d certainly look to do that.

  Do I stand a chance?

  • Shoestring says:

    15 Jan15 January 13:52

    sure – it depends on the airline – eg Iberia let you cancel for refund if there is a 15 mins change whereas with BA it’s more like 2 hrs (from memory)

    you could look up the airline’s policy and even if it doesn’t look good, try on the phone

    • marcw says:

      15 Jan15 January 14:11

      With IB you can change and cancel with a 5 min difference. Just need to call in the middle of the night when you get mostly ecuadorians on the line. Well, that’s true if you speak Spanish… not sure whether the same applies with English.

  • GRIMZ says:

    15 Jan15 January 14:32

    Delta let me change before for free due to insignificant time change.

• Barry says:

  15 Jan15 January 15:23

  I was booked on Qatar Doha-Singapore in November and both directions were advertised Qsuite and I was able to select qsuites both ways. At checkin outward and return they had been changed to the (still OK) older business class seats. I guess I was a bit disappointed. A staff member told me that DOH-SIN was one of their premier routes for QSuite and that they almost always had it on that route but maybe I was just unlucky.

  • TGLoyalty says:

    15 Jan15 January 16:15

    Qatar are notorious for plane swaps but I wouldn’t be too disheartened as all of their LH flights have very good business class seats.

  • Sarah says:

    15 Jan15 January 16:18

    I think you were unlucky, I flew to and from Singapore with them recently and it was Q Suites both ways

  • bsuije says:

    15 Jan15 January 18:12

    Have you tried filing a complaint with the airline? Something along the lines of “booked especially to try Qsuite and was very disappointed that the planes were swapped out, etc.”

    • meta says:

      15 Jan15 January 18:16

      That’s what I would do, especially since now they explicitly advertise that the flight you’re booking is QSuite.

      • Andrew says:

        15 Jan15 January 19:09

        I think QR have recently introduced a policy where you can move to a QSuite flight if you find yourself on a differently fitted aircraft which was advertised as QSuite. Personally though, despite the hype, I tend to select a non-QSuite flight as I find the seat less comfortable for sitting and sleeping and the service much less attentive (as they can’t see you so they forget about you).

• RussellH says:

  15 Jan15 January 16:13

  EasyJet and Ryanair have apparently complained too.

  Not sue if any of this is logical, since they do not compete on the majority of routes, I believe.

  • Rob says:

    15 Jan15 January 17:07

    What actually happens is that they watch Flybe routes and when they get to a level that can justify a jet aircraft they launch and try to force Flybe off with the benefit of a more comfortable journey.

• BJ says:

  15 Jan15 January 20:02

  OT Hilton status: Are readers status meters updating ok this year? I’m missing 3 rollover nights but just wondering if this might be a general issue before I begin the soul-destroying task of contacting CS? Also, is there any way my partner can determine his status from 1st April 2020 other than asking CS? He did not qualify to retain Gold on stays but held amex platinum and requested Gold while he was already Gold so we are hoping that will ‘buy’ him another year year.

  • sloth says:

    15 Jan15 January 21:36

    Mine refreshed today to show my correct status (it always seems to take a couple of weeks?)

    Re your partner, assuming he registered for gold recently via the plat then he should have it until March next year

    • BJ says:

      15 Jan15 January 22:23

      Yes, he was already Gold last summer when he submitted the platinum benefit status request, so I figured that would still register and take him through March 2021. Thanks for confirming. Last time he checked his status was still updating but I thought only the counters were reset at this time and the new status level doesn’t change until 1sr April? I’m sure that my own counter is wrong but I’ll leave it a while before contacting them.

      • Secret Squirrel says:

        16 Jan16 January 07:51

        My counter reset or updated and I still show gold. If its Been updated recently does this mean I’m gold through to Mar 21 as I was expecting to drop down to silver this year?

        • BJ says:

          16 Jan16 January 08:07

          Don’t think so, I think your 20-21 status doesn’t update until 1 April but IIRC we get notified a week or two before that. That’s why I am trying to figure out if there is a way to find out my partners status before then. If it is simpky a matter of counting nights like mine it is easy but where amex platinum or Hilton card has been used then nothing is certain until late March which is a nuisance with decision making.

• Doug M says:

  15 Jan15 January 20:42

  Does a Virgin Economy Delight seat attract Reduced APD like other economy, or is it Standard Rate?

• marcw says:

  15 Jan15 January 21:21

  It seems the Virgin – Air France – KLM earn and burn launch has been postponed.

  • Rob says:

    15 Jan15 January 22:22

    KLM has pulled the page showing today as the launch day.

    • BJ says:

      15 Jan15 January 22:30

      Is it possible that there could be a high level dispute over proceeding with it, or mire likely they have just not agreed the finer details?

• Craig says:

  16 Jan16 January 15:38

  Sorry OT completely.

  I have just been accepted for the HSBC Premium card and IHG Reward card – does anyone have any idea if revolut top ups via curve are treated as cash advances? If people aren’t sure i will check when the cards arrive

  • Grant says:

    16 Jan16 January 15:42

    IHG is ok, but they will only authorise small amounts at a time up to £700 p/w

    • Craig says:

      16 Jan16 January 16:08

      thanks Grant that is useful

  • Craig says:

    16 Jan16 January 16:09

    to clarify my terribly worded post – the HSBC card i am referring to is the HSBC Premier Credit Card. Would be great if anybody knew the answer re this one as well!

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