Get a special British Airways Valentine deal when two people travel

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• Mike P says:

  11 Feb11 February 05:35

  Somewhat underwhelming prices and South Africa in particular is a joke. Nice pictures of Porto.

  • Tony says:

    11 Feb11 February 17:51

    Some of the short-haul routes aren’t too bad. I picked up return flights to Milan (Bergamo) for £280 for two…£140 each and 80 tier points to boot (£1.75/TP).

• Anna says:

  11 Feb11 February 06:26

  OT but no bits. Hilton seems to have updated its app – by removing all the useful information such as the room type booked and payment amount and method! So you’ll need the original confirmation email or access to your online account to check that your stay matches what you booked and paid for.

  • meta says:

    11 Feb11 February 07:52

    Yes, resisting update as long as I can.

    • Anna says:

      11 Feb11 February 09:03

      My phone seems to have done it automatically, though my ipad is unchanged so far.

      • meta says:

        11 Feb11 February 10:20

        Turn off automatic updates in settings. I do all app updates manually precisely for cases like this.

    • BJ says:

      11 Feb11 February 09:04

      Will do the same, thanks for posting Anna.

  • Grant says:

    11 Feb11 February 10:37

    I appear to be running the latest version of the app in iOS (no updates pending). If you choose ‘Stays’ from the tabs along the bottom and then ‘My Stay’ when you have selected the trip you want details of, it shows me the room type, rate, total cost for stay, and payment information. I can click on the room type and it gives me a break down of the cost per night and the rules and restrictions of the rate type.

    • meta says:

      11 Feb11 February 10:48

      That’s not the issue. The issue is that you can’t see points breakdown for past stays. So basically you can only see the total amount award for the past stay, but not the actual breakdown or receive a receipt. Difficult to check whether everything is in order when on the go. The only way now is to visit desktop version!

      • meta says:

        11 Feb11 February 10:51

        Just realised what you meant. Grant, it appears that you might be running still an old version of the app. On my partner’s phone there were actually two updates two days in a row. The first one left everything as before, but the second one was all the new rubbish.

        • Grant says:

          11 Feb11 February 11:03

          Noted, thanks. I’ll avoid any updates that turn up!

      • TGLoyalty says:

        11 Feb11 February 14:59

        I have the very latest update and In my points activity if I go to a stay i see Points Earned: and a little i I can click which brings up a full breakdown?

        • meta says:

          11 Feb11 February 17:23

          That’s the old app. Not everybody is getting the new version…

  • Doug says:

    11 Feb11 February 12:58

    Which version of the app are you now using? I have 3.28.2 on my iphone and all the info is still there.

    • Anna says:

      11 Feb11 February 14:14

      I don’t know, it doesn’t say in my app settings as far as I can see!

      • Anna says:

        11 Feb11 February 14:16

        Ahhh – if you tap on the confirmation number, the “old-style” info appears. Not very user friendly though, why could they not just keep the “My Stay” section on the front page?!!

        • meta says:

          11 Feb11 February 14:27

          But what about past stays info? There is no points breakdown at all from what I saw.

          The latest version is 3.28.2 I think.

        • Anna says:

          11 Feb11 February 16:06

          Nope, can’t see those…
          I’m a bit hacked off with Hilton IT at the moment. I was trying to get a full price for a 4 night booking and instead of taking me to the confirmation and payment page, the website just made the booking, which must be illegal under European law but possibly doesn’t apply to American companies? Interestingly, the card they had on file was a cancelled SPG Amex, so they’re not going to be able to process the payment anyway. I’ve lodged a complaint but they seem to not be understanding what I’m trying to tell them. My biggest worry is that if they can’t get payment from a credit card they will take the amount in points from my account??

        • John says:

          11 Feb11 February 16:23

          They won’t and can’t take the payment in points. They will contact you for another card number and/or just not bother until check-in date. If someone actually made a prepaid reservation with a fake card, and never paid, the hotel could potentially file a court claim depending how easy it is in their jurisdiction. They may also get Hilton to close the account.

          Contact the hotel ASAP and hope you can convince someone that there was a mistake. And thanks for the warning.

        • Anna says:

          11 Feb11 February 18:54

          Thanks John, I’ve had a few emails back and forth with Hilton now over this so they can’t say I haven’t tried to resolve it. As a precaution I have removed all credit cards attached to my HH account for the time being and I’ll wait and see now what transpires. I might use the reservation anyway if Ryanair’s winter schedule takes me there when it’s released!

• Josh says:

  11 Feb11 February 06:57

  OT but no bits

  Have finally got a statement through from Creation/IHG and have been hit with interest charges for revolut top ups, anyone had any luck claiming these back from either creation or revolut?

  Thanks

  • Anna says:

    11 Feb11 February 09:06

    I got charged 92p which isn’t worth drawing attention to IMO, IHG being one of the few remaining golden egg-laying geese. I’m now paying off the top ups as soon as I’ve hit the £700 pw limit and going to wait and see what appears on my next statement.

    • memesweeper says:

      11 Feb11 February 09:21

      +1

      just pay the interest don’t put your head above the parapet…

  • Grant says:

    11 Feb11 February 10:39

    I succesfully reclaimed a cash advance fee from Revolut that was charged to my Virgin card after submitting a formal complaint to Revolut.

    • Anna says:

      11 Feb11 February 11:26

      But I think the Virgin charge is now standard? Don’t want other providers following suit!

      • Grant says:

        11 Feb11 February 11:36

        Correct. Apologies, my answer wasn’t directly addressing the original question more of data point on the wider issue about the MCC change at Revolut.

        I agree that if, as it seems for the time being, Creation are not charging cash advance fees then it seems wise to lie low and pay small amounts of interest for the ‘service’.

  • sayling says:

    11 Feb11 February 13:31

    Bugger. Just successfully applied for the IHG card – was hoping to load Revolut and pay bills with it avoiding any fees.

    Does Creation mind manual payments on the day of the loading to negate the interest?

    • Anna says:

      11 Feb11 February 14:19

      What do you mean by manual payments? You can make online payments whenever you want, including overpaying (it seems to confuse Creation slightly but it still goes through). I’m currently waiting for my next statement to discover how much interest is negated by paying early.

      • sayling says:

        11 Feb11 February 15:18

        Basically that – make a payment at the time of loading Revolut so, effectively, no interest will be charged.

        Any ideas of the impact of loading from IHG via Curve or Google Pay?

        • Genghis says:

          11 Feb11 February 22:02

          Assuming the cleared balance isn’t in credit or 0, you can make a card payment to the account.

    • AndyGWP says:

      11 Feb11 February 14:31

      If your plan is to still use Revolut / IHG and suck up the interest, then be aware that from what I recall, some cards do not issue points for cashlike transactions, so it could all be in vain (I’m unsure of what Creation do)

      • sayling says:

        11 Feb11 February 15:18

        I wonder if the welcome bonus will still trigger, though?

        • Anna says:

          11 Feb11 February 16:08

          It was working as of November.

      • rams1981 says:

        11 Feb11 February 16:19

        from what I can see as of my last statement I was charged interest and they counted as cash like transactions but still earned the points. Same with HSBC.

        • Tom H says:

          11 Feb11 February 18:16

          Me to, phoned HSBC today re WE, and they said it would refund the interest charges as a gesture of good will. Said they had a lot of people with Revolut top ups in the same position

• LewisB says:

  11 Feb11 February 07:06

  OT: Got rejected by the eligibility calculator for the IHG Premium last night but accepted for the standard one. Has anybody had any success appealing these eligibility calculators?

  • Charlieface says:

    11 Feb11 February 08:49

    Credit card and loan companies must by law allow a manual review.

• Oliv says:

  11 Feb11 February 07:14

  OT – does anyone has the link to the Amex Plat Addison Lee monthly £10 credits T&C?

  • Lev441 says:

    11 Feb11 February 10:12

    No link per se, but a credit comes on the account after 3/4 days after the original transaction.

    • KP says:

      11 Feb11 February 11:17

      presume cumulative spend here works? Or is it only if the transaction is £10+ ?

      • SimonW says:

        11 Feb11 February 11:37

        Cumulative works. I had a £7.00 credit for a small journey, then a £3.00 credit off my next journey. Both took 3 or 4 days to come through after the journeys….

• GRIMZ says:

  11 Feb11 February 08:52

  OT, My easyjet flight from London to Aberdeen got cancelled on Sunday night due to the weather and my earliest flight I was offered was tomorrow up to Aberdeen. I have now been offered a flight for today up to Edinburgh which I have accepted. They put me up in a hotel for the Sunday night but the hotel wouldn’t extend to two nights so I had to find another hotel and pay it out of my own pocket. I have tried to get call easy jet but had no success. Can anyone tell me what I can claim back for this delay?

  • Shoestring says:

    11 Feb11 February 08:56

    nothing in terms of compo for the delay (bad weather)

    all your reasonable hotel/ food & drink (not alcohol), communications costs plus tax or public transport to/ from hotel

    reasonable being £200/ night hotel, £25/ day food – which can both be exceeded if that’s reasonable

    • Jonathan says:

      11 Feb11 February 10:50

      Do EasyJet regard £200/night as reasonable? The figures you quote are for BA who are happy for you to sort yourself out. EasyJet specify in their cancellation e-mails & weather alerts on website that you need to arrange accommodation through them. I’d expect a bit of a fight if you spent £200 unless you’ve got screenshots showing that was cheapest option. Bear in mind a Premier Inn/HIE/Travelodge would probably be considered reasonable regardless of the hotel you had previously stayed in. The duty of care is to put a roof over your head not extend your holiday.

      • Shoestring says:

        11 Feb11 February 11:40

        otoh you’re not expected to slum it in a cheap hotel or live off McDonald’s

        obvs the more you pay, the better quality you get (in general) – if there were a 4* option @£200 vs Travelodge @£50, I’d go for the 4* option and be prepared to defend my expenses claim as reasonable

        food & drink – you sometimes get given a £10 voucher which might be fine if the delay is just north of 2 hrs, but once you start to feel properly hungry/ thirsty, you can ignore the limitations of the £10 voucher and spend a reasonable amount to get a meal & claim it back later

        there are no limitations in EC261 but you would always be expected to act reasonably – and if that means a £200 hotel & that’s a typical price for comfortable accommodation, of course you’d win any claim, LCC or not

  • marcw says:

    11 Feb11 February 09:35

    you need to claim on-line.

    • Lady London says:

      11 Feb11 February 14:21

      I am sure easyJet can’t enforce this. Firstly you would have to be made aware and secondly they would have to be contactable or a very easy route advised to book through (and OP has noted he’s tried to contact them but can’t get through.

      Lastly if they want to specify where I stay then great provided they do all the work, keep advising me promptly, get me into the hotel promptly if it’s night time, and settle the bill directly with the hotel and not make me have to spend and then wait to claim back.

      I will take a bet that OP’s hotel probably had a second night available but wasn’t prepared to do it at Easyjet’s standard distressed passenger rate.

  • Andrew says:

    11 Feb11 February 11:06

    That’s pretty shabby. Shocking that they couldn’t get you on at least one service to GLA, EDI, INV or ABZ yesterday.

    Did you try to get the Loganair Stansted to Dundee on Sunday evening? A friend of mine managed to get a seat on it. It would probably have cost them less than your London hotel room, and Dundee Hotels are very cheap.

  • Doug says:

    11 Feb11 February 11:45

    easyjet does make it hard to talk to them as calling is impossible and twitter is slow and just gives you a link, it is really hit and miss.
    I had cancellation Sunday and next flight was on Thursday, so I found another flight in a town 300km away and went there by bus and stayed in a £50 hotel. It is all reasonable so they should pay, but I guess people here would gamble a bit!

• Lou says:

  11 Feb11 February 12:42

  OT:

  What is the best way to see Virgin redemption availability?

  • Grant says:

    11 Feb11 February 12:52

    seatspy until Virgin shut off access to the data like they did to rewardflightfinder

    • Lou says:

      11 Feb11 February 13:18

      Thanks so much. Has anyone had experience of using your Virgin Miles to book Delta flights? Is the number of miles quoted on the Delta website the number of Virgin Flying Club Miles you need or do you need to convert your Flying club miles in some way to book with Delta?

      • Lady London says:

        11 Feb11 February 14:25

        Virgin has their own scales of miles payable as does every airline whose miles you would use. Find on the website or call them.

      • stevenhp1987 says:

        11 Feb11 February 14:28

        https://www.virginatlantic.com/gb/en/flying-club/partners/airlines/delta-air-lines.html

        Not sure what availability is given to VS though. Some flights are bookable on the virgin website.

      • Lumma says:

        11 Feb11 February 14:49

        You just search online on the Virgin website. Not sure if all availability is there via Virgin though. If Virgin don’t fly the route it’s not easy to pick the airport’s – you have to search by country on the website first. Best value for long haul is from America to Europe but not UK. 50000 points plus $5.50 in taxes

• Lee CB says:

  11 Feb11 February 13:58

  BA Valentines promo doesn’t look overly exciting though I spotted Tirana (for 24Feb-29Mar) which in CE is 160TP return (though that wasn’t enough to tempt me)

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