BA’s Delhi call centre has been shut down – expect even longer waiting times

British Airways issued a notice to the travel trade on Sunday evening to warn that the call centre in Delhi has been closed down by the Indian Government.  

This is part of a coronavirus clampdown.

The closure has taken out a chunky percentage of British Airways call centre capacity.  It is having “a big impact on call waiting times”.

The airline continues to ask that customers only telephone if they are due to fly within the next 72 hours.

Of course, BA could reduce call centre volumes by putting back the option to receive a cash refund for cancelled flights – instead of a voucher – on the website.  Luckily we have a workaround which will allow you to hack the BA website and trigger a cash refund payment.

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How to earn Avios from UK credit cards (January 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards with attractive sign-up bonuses.

There are special sign-up bonuses on both of the BA American Express cards until 28th February 2022. The bonus on the free card is doubled to 10,000 Avios and the bonus on the Premium Plus card is increased from 25,000 Avios to a huge 40,000 Avios.

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 30,000 Avios.

30,000 Avios is a special offer which runs to 4th February 2022.

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 45,000 Avios sign-up bonus.

45,000 Avios is a special offer which runs to 28th February 2022.

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)