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EXCLUSIVE: the new British Airways cabin crew pay offer revealed – big cuts for legacy crew

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British Airways has just given cabin crew details of the new contract and pay package for staff at London Heathrow which they must accept if they wish to remain with the airline.

It is VERY grim reading for legacy Eurofleet and Worldwide crew members, many of whom will have to accept a substantial pay cut of up to 50% if they wish to remain.

the new British Airways cabin crew pay offer revealed

What is the new British Airways cabin crew package?

BA is promising an OTE package of £24,000 for standard crew.   This comprises basic pay, flight pay and other allowances.

There is the potential for extra income on top, such as commission from in-flight sales.  There is a contributory pension scheme and optional health and insurance benefits.

It is worth noting that the unions have often claimed that British Airways ‘OTE’ figures are more than the majority of crew receive.  For example, the £24,000 figure includes the allowance that crews receive to pay for food in hotels whilst travelling.

Initial feedback is that even existing Mixed Fleet crew will be taking a cut in overall pay and benefits on this new contract although the exact figures are not available.

The contract allow for 30 days of annual leave, but this includes public holidays.  The equivalent for an office worker would be 22 days holiday, given that there are eight public holidays each year.

For clarity, there will be no ‘zero hours’ contracts offered.

New British Airways cabin crew contract

What grades are available?

The new structure has only two grades.  A substantial number of existing senior crew members will be required to downgrade to the level of ‘basic’ crew if they wish to remain.

  • Manager – leading a team of up to 21 cabin crew members
  • Cabin crew – standard crew roles

Some short-haul flights will have no managers on board.

Managerial crew must be willing to take on standard cabin crew roles on certain flights if required.

Crew must agree to work in departure and turnaround roles inside Heathrow if required.

What aircraft will be flown?

All cabin crew will fly a mix of long-haul and short-haul services.  

This will force many existing legacy crew members to resign.  Eurofleet (Heathrow short-haul crew) are unlikely to want to move to spending large amounts of time away from home.  Worldwide (Heathrow long-haul crew) are often based outside London – some even live abroad – and commute to London for each of their 3-4 monthly flights.  This lifestyle is not possible if a short-haul requirement is added.

One upside of combining the fleets is that those who remain will be able to bid for flights across the entire network.  At the moment Heathrow crew are restricted to the routes allocated to their particular fleet, ie Mixed Fleet, Eurofleet or Worldwide.

All crew will be licenced on the A320 and Boeing 777/787 family, with an additional third type on top – either A380, A350 or Boeing 747.

Conclusion

In general, this is what we expected to see – and, for legacy Heathrow crew, it isn’t pretty.  I would expect the majority of Eurofleet and Worldwide crew, who by definition have at least 10 years of British Airways service, to refuse to accept the new contracts.  Most will find it financially or logistically impossible to continue.


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Comments (503)

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  • Cheshire Pete says:

    This probably fits into the bigger picture. Many seasoned travellers like the familiarity & service provided by the legacy crew. Many of the younger crew simply don’t have the gravitas to convey that feeling of welcoming warmth. I remember once on a domestic in CE being told by someone very young they couldn’t hang my coat as we simply don’t do that on short haul. Now not all of them do this, but it’s not what I expect as a customer. Legacy crew would never say that.

    Probably fits into the picture that BAEC don’t seem overly keen on extending membership. I’m sure it’s all part of the BA strategy going forward. Cut that familiarity and as the famous phrase goes from the infamous BA board meeting note. Show us your f…..ing money!

    • the_real_a says:

      Its a popular opinion, but my experience was the complete opposite. The rudest, coldest staff and the worst flights of any airline have always been the mature legacy fleet personnel. Of course there are a great staff out there and i have enjoyed many a great flight but its just so inconsistent – i have said for a long time there is MUCH deadwood that needs clearing. Still, its not nice at all for the staff involved.

      • Josh says:

        I’ve noticed legacy fleets to be one extreme or the other. Either cold indifference, with an air of arrogance thrown in, or excellent service. The younger crew have invariably always been warm and charming. Still…the better crews outnumbered the lackluster ones.

  • CV3V says:

    Its not free, crew will usually pay for a standby ticket which covers the taxes (etc.), this then gives them the cheapest ticket going and its fully flexible – the ticket is more of a travel voucher for redemption i.e. don’t get on the first flight to LHR, try for the next one and regardless of airline as long as they participate in the scheme. Plenty of London based crew stay in Glasgow, Edinburgh and in European cities such as Paris – lots of flights into London. Looks like the end of that.

    • plobs says:

      Crew can also fly in the jumpseats, including the cockpit jumpseat I believe. This gives them much more probability of getting on the flights. Also, I think the captain can choose the order of staff who can get on the plane when there are only jump seats left, so commuting crew probably have an unwritten agreement to get on first

      • Esmiz says:

        Thanks, had no idea about that.

        Was this the standard in many airlines?

        I guess these days nobody hires cabin crew with those conditions.

  • Aston100 says:

    Someone please explain how ‘worldwide fleet’ people only do 4-5 flights a month.
    Obviously there is more to this but I’m unfamiliar with BA cabin crew t&cs.

    • Rob says:

      You can only fly 75 hours per month by law, averaged over the year. Let’s assume an average BA long-haul flight is 10 hours, so 20 hours return. You can do fewer than four of those per month.

      • Kevin says:

        Although adding in holidays means that your 75 hours per month, or 17 hours per week, should really be 19 hours per week (when working) or around 83 hours per month.

    • insider says:

      a return trip to Sydney for example could take (in the old days) 12 days in total. Then the required days off between trips, you can see how it adds up.

      • Cal says:

        Did crew fly all the way from LHR to SYD? I thought they changed in SE Asia and returned to LHR?

        • insider says:

          But then who flies the bit from SIN to SYD?! Yes they stopped in SIN, rested then went on to SYD, rested, flew back to SIN, rested, back to LHR

    • Chris says:

      900 flying hours a year is 75 hours a month.
      Say you do one long-haul trip a week.
      That’s approx 18 flying hours each trip. So 9 ish hours each direction (each trip is a return.
      That shorter than the likes of West Coast USA, most places in Asia, South Africa, most Carribbean etc.

      So you could do a JNB or LAX return once a week and exceed your yearly flying quota.

      • AJA says:

        Is the 900 hours after or before taking holiday? If its 900 hours after taking into account the 30 days holiday then that 900 hours is divided by 11 which is just over 81 hours a month which allows you to do 4 trips a month with 10 hour long return flights. If you’re on short haul flights you will be doing more trips. If you then combine long haul and short haul you will end up doing a fair bit more flying. The flexibility is good for BA, not so good for crew, if you prefer LH over SH.

        • Kevin says:

          AJA in you calculation you are seeing the 30 day holidays as just that. The reality is that these are 6 full weeks (so actually 42 days). Probably better go say that they work 230 days per year.

          I am sure the contract will state the number of working days as well as hours. Otherwise you could be expected to work almost every day but only flying a couple of hours every day.

  • Phil G says:

    As a loyal passenger you always knew which crew you had onboard the minute you boarded.

    • Journeying John says:

      I hope in combination with the ever declining service and the response to CoVid19 this will cause you to question your loyalty

    • mvcvz says:

      Couldn’t give a toss. I just want a safe, reasonably comfortable and reliable journey.

  • the_real_a says:

    Its sad for the staff but… £40-50k, “commuting” from a place in the sun, 4-5 trips a month – it was probably a better lifestyle than a company director, doctor or scientist. Is it really such a different job to a Tesco canteen person with a fire marshal and first aid qualification? Probably not, and the new pay structure reflects that.

    • Dave H says:

      Calling the crew a fire marshal with first aid training is a disgrace! I bet you think train guards just check tickets and open the doors too?!

      Most of the time you don’t need their training, but when there’s an emergency then you want a well trained crew.

      • Josh says:

        Some train guards aren’t even required to check tickets.

      • the_real_a says:

        I’m afraid you presume wrongly – since moving Northwards a couple of years ago I joined the 92% of the population that find train’s totally irrelevant.

        • Josh says:

          Don’t tell that to railway staff 😂 you’ll be marked for life

    • Josh says:

      Being a scientist is more of a vocation, than anyone doing it purely for money…at least in Britain.

      • Alan says:

        Sadly true!

      • Bazza says:

        I know a couple of scientists in the NHS who are band 8 – it’s good money. 35 days annual leave. Start at 8 finish at 4.

        • Rob says:

          Investment bank traders do the same hours for often £1m+ per year, no educational qualifications required 🙂

          • CE says:

            I think most banks have come some way in the past 7/8 years since you left the business, Rob!

            Trading roles are fiercely competitive these days, and go nearly exclusively to very well-qualified students from top universities. It would be almost impossible to get one of these roles if you didn’t come from a target school, or have some serious connections.

            They (we) are still unbelievably well-paid (/overpaid!) but making £1m+ is not remotely common any longer, save for maybe the most senior/successful MDs.

    • Aston100 says:

      I was pondering the disconnect between the salary/benefits and the small amount of work put in.

  • Scottish Reader says:

    Wife’s dental hygienist – in Scotland – is part-time BA long haul cabin crew.

    Basically one or two flights a month from London, job done.

    Don’t know her, but suspect she’d be exactly the sort of employee BA will be hoping quits.

  • Ming the Merciless says:

    I’ve got 2 clients who live overseas and work in London.

    One in Spain who flies in 3 or four days a week.

    One in Israel who works in London Monday to Thursday in London, Friday and Saturday off, Sunday from home.

    Long commutes aren’t in usual.

    • mvcvz says:

      1) No-one cares
      2) One suspects none of these clients are BA cabin crew.

  • Dace says:

    It is horrible that is is happening and I really do feel sorry for the crew that this is happening to, as once you have a job that you do well and you have certain provisions, you build your life around that.

    However, upon finding out that some where on £50-70k, with decent pension, for 4 flights a month, all I can think is that these crew members were living the dream.

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