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Not got your British Airways Executive Club status extension or tier upgrade? This is why

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As we covered yesterday, British Airways has now processed status extensions for the majority of British Airways Executive Club members.

Most, but not all.

There are two scenarios under which you may not currently have the status or expiry date you expect.

My british airways executive account status has not been extended

Is your Executive Club year-end 8th May or 8th June?

If you have an expiry date of 8th May or 8th June, your status has not yet changed.

There is a reason for this.  If you had an 8th May or 8th June expiry date, your membership card is still valid and runs until 30th June or 31st July respectively.

If BA had extended your card year this week, it would have meant extending people who were otherwise due to be downgraded on 30th June or 31st July at the higher tier.

This is what is happening, as BA told it to me:

If your tier point year ends on 8th May or 8th June AND you have retained your status or upgraded your status in your previous membership year, your card expiry date will be extended on Monday 29th.

If your tier point year ends on 8th May or 8th June AND you did not retain your status and are due to be downgraded, your card expiry date will be extended as soon as your downgrade is processed on 30th June or 31st July. 

This makes sense.  Imagine that you had a year end of 8th May, were Gold but only earned 200 tier points last year.  At present, your card shows ‘Gold member, card expiry 30th June 2020’.  On 1st July you were due to drop to Silver.

If your card had been extended this week, along with all the rest, you would have had your Gold status extended.  Instead, BA intends to wait until 1st July when you drop to Silver and then give you a free one-year extension.  Such a person would therefore, on 1st July, see that their Silver status runs until 30th June 2022.

My british airways executive account status has not been extended

Has your British Airways status not been upgraded as expected?

There is some confusion over how British Airways is applying the new, lower, tier point thresholds.  As a reminder, these are:

Bronze status – 225 tier points (was 300 points) 

Silver status – 450 tier points (was 600 tier points)

Gold status – 1,125 tier points (was 1,500 tier points)

If you qualify by segments flown, these targets have also been reduced by 25%.

It wasn’t clear whether these lower thresholds apply to your CURRENT membership year or only your NEXT membership year.

We now have an official answer from BA.

The reduced tier points thresholds will be applied on Monday 29th June.

If you have reached the thresholds mentioned above (225 for Bronze, 450 for Silver, 1125 for Gold) your tier will be upgraded automatically next week.

These people will ALSO benefit from the lower tier threshold for your next membership year, so effectively benefit from the lower threshold for two membership years.

All other BAEC members should see the reduced tier thresholds showing online too, with the lower target applying for the rest of their current year AND the following year.


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Comments (108)

  • dk says:

    I also wasn’t upgraded to Silver even though I had 460 points. Based on that I think the lower threshold applies only to next year.

    • AJ says:

      My year end is 8th July. Currently sat on 470 TP’s – my account shows Card Expiry date of Aug 2021 so looks like my status has been extended at Silver.

  • Tim says:

    I’ve copied my comment on the previous post as I think it’s relevant for those looking for a upgrade on their tier point total…

    Reached out to BA via webform as on 1300 tier points with a end date of Sept 08.
    While extended I was still Silver and expected to be moved to Gold. This was BAs response.

    Dear Mr..
    Thank you for getting in touch with us.

    I have checked your account and can confirm that you will be upgraded to Gold under our lowered thresholds, which take place as of 29 June 2020.

    • Joe says:

      Hi Tim, this is useful and in a very similar position to myself (albeit my TP collection end date is July 2020).

      Are you expecting your Gold Status to be valid until: Sept 2021 OR Sept 2022?

  • Alex says:

    I e-mailed BA yesterday about the reduced Tier Levels. My Tier point end year is 8th Aug. I have 360 points. I asked whether I needed 450 to get silver. The response was:

    Thank you for having written to The Club about your membership account query.

    I would like to inform you that for achieving Silver membership status, you need to collect 450 Tier points or take a total of 37 eligible flights within a membership year.

    That implies if I get 90 more points by August 8th, I’ll be upgraded, even though the website still shows my target as 600 points.

  • Nik says:

    So does this mean for 8th June people, like me and your Mrs, will the extension to 31st July 2022 get implemented on July 31st 2020 or on July 31st 2021 (which means waiting more than a year for any extension to be processed)?

    • Rob says:

      I assume it will happen on 31st July 2020. Could be wrong though!

      • Nik says:

        Ah ok! Bloody hope it’s this year! Wouldn’t want to wait and then find myself downgraded on 1st August 2021 and then dealing with faff that has with it! Do let us know when you hear something officially from BA Rob! 🙂

  • Ron says:

    Thanks for clarifying this, Rob! Mine is 8May21. Hope it gets extended after 30Jun20, not 30Jun21!!

  • TokyoFan says:

    So this paragraph:
    “*Members whose Tier Point collection end date was in May or June 2020, who did not meet the reduced qualification requirement for their Tier will have the 12-month extension applied to their new Tier once their current card expiry date has passed.”

    My Tier Point collection end date was May 2020, and I *did* meet the requirements to keep silver, but haven’t had it extended (expiry date still says 30 Jun 2021). Do we expect this will update after next week then?

  • Hb says:

    My tier point collection date still hasnt changed even though it is 8th of march 2021. Should I call up to chase?

    • Rhys says:

      Your collection date doesn’t change – only your status is extended.

  • John says:

    Madness really. I’m one of those with 8th Aug end date and 590 points. I’m on retain silver. I got extended to end Sept 21.

    My partner whose collection year end was 8 May (and was previously Blue) who also got 590 points and 4 flights due to our last trip in March got his status upgrade PLUS extension until end June 22!!!

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