Maximise your Avios, air miles and hotel points

How to get a (partial) refund on your non-refundable hotel bookings

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

I know that a lot of readers are sitting on potential losses from non-refundable hotel bookings they have made and cannot now use.  If the hotel is open and trading then you have no right to a refund (unless the chain has a brand-wide policy) and you would need to fall back on your travel insurance.

Reader Simon sent me a clever trick he has used to cut his losses, although not eliminate them.

Simon had various hotels booked via for this Summer.  They were booked on non-refundable rates and the hotels are open, so he is not entitled to a refund even though he is no longer able to travel.

A trick to cut your losses on non-refundable hotel bookings

However, offers a price match guaranteeSee here for full details.

If a hotel you have booked is now being sold for less, either on or another website, will refund the difference.

In Simon’s case, he found that the non-refundable bookings he made earlier in the year were, on average, now 35% cheaper.  He submitted a price match guarantee to and was paid back promptly.

He is still sitting on a loss from his non-refundable hotels rooms, of course, but the loss is 35% lower than it would have been if he hadn’t invoked the guarantee.

You can learn more about the Price Match Guarantee here.  Other booking platforms may have something similar.

Hotel offers update – March 2023:

Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Want to buy hotel points?

  • IHG One Rewards is offering an 80%-100% bonus when you buy points by 21st March. Click here to buy.
  • Marriott Bonvoy is offering a 40% bonus when you buy points by 3rd April. Click here.
  • World of Hyatt is offering a 25% bonus when you buy points by 25th March. Click here to buy.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.