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Amex Platinum adds a £100 Harrods credit – no minimum spend!

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Some American Express Platinum cardholders woke up yesterday to a letter from the company giving them a £100 Harrods credit.

The deal runs from 2nd November to 30th November.

Harrods American Express

It’s not clear how widespread this offer is. (I am not at home at the moment to check if I received anything.)

According to a conversation that a reader had with the American Express call centre, the offer will be rolled out to all Platinum cardholders by 2nd November irrespective of whether they received the letter. Note that it does NOT currently show online.

This is not a 100% cast iron guarantee, but let’s see. Obviously anyone who opted out of receiving offers by post from Amex won’t be receiving the letter.

The deal is as good as it can get. It isn’t even a ‘spend £100, get £100 credit’ offer. It is refund of anything you spend, up to £100.

This means that you don’t need to scrabble around trying to get your purchase up to £100 if you find something on the website for £99.99! It also means that you won’t have any trouble buying items in store across different departments, paying at different tills.

American Express Amex Platinum card

For those who have the wrong idea about Harrods, it is NOT dedicated exclusively to luxury items. The book shop (now in the basement) is a standard book shop. The toy department is not especially high end. There is a pharmacist and lots of relatively standard stuff available. The higher up the building you go, the fewer tourists you see and the more it starts catering for locals.

If you don’t live near Harrods, you can order online. Do NOT order gift cards, however, as these are likely to be processed by a 3rd party supplier and will not trigger the cashback. Gift cards purchased in-store should be OK – it worked for me on their last Harrods in-store offer.

Remember that the offer does not go live until 2nd November so don’t head down there (or onto the website) this week.

PS. Our review of the little-known Harrods American Express charge card is here if you missed it back in August.

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Comments (99)

  • James says:

    Not on mine 🙁
    I wonder why I have been discriminated against this time.

    • Andrew says:

      Royal Mail might be a bit slow. It’s not showing on offers tab yet as it doesn’t start until 2nd Nov.

    • Jonathan says:

      It doesn’t appear on anyone’s online offers at the moment. Some people have had a letter but that may just be those who consented to postal marketing. As mentioned in the article, a customer service rep has stated it will be available to all so keep your toys in the pram for a bit longer yet 😉

      • Brian says:

        Or throw them out of the pram anyway, and hope you get the offer after all and can replace them…

    • Nicholas Shaw says:

      Not on my offers page either, but letter arrived yesterday confirming the deal

  • Andrew says:

    Relatively few tourists in Harrods at all these days! And as you go further up the store it also caters to tourists, but very wealthy ones who make London their luxury shopping destination – places like Harrods will really struggle once tax-free shopping ends as the domestic luxury goods market is relatively small in comparison. So we may see more mid-market brands come to Harrods in the future to attract more Londoners.

    • Rob says:

      I doubt many tourists are buying sofas or fridges 🙂

      • Nick says:

        You haven’t seen the check-in queue before an ABV or LOS flight!

        • Doug M says:

          Not exactly same thing, but just over 40 years ago I worked in a local white goods business after school/weekends. It was based in East London and the market to sell still boxed tropicalised fridges to Nigerian and Ghanaian customers was probably 20% or more of their business. Not tourists, but immigrants in UK shipping back to friends and family.

      • Lady London says:

        You’d be surprised Rob.
        Quite a lot of heavy stuff for the home is bought in Harrods especially the sales by relatively wealthy (at least upper middle) customers living in Europe and other countries. I met quite a few that had planned trips and told me the range and choice, including many quality items, is better in London than most places in Europe. And Harrods would have a curated collection that would appeal to some tastes but other stores had their own apoeal too.

        I am sure that effect was exacerbated when the FX rate of GBP against their currencies was favourable to them.

    • Sam says:

      I’m a Londoner and for luxury shopping I don’t believe you can beat Harrods against Selfridges. Times when I have brought luxury items in Fendi, YSL, Gucci and Burberry Harrods has exactly the same prices as Selfridges. The advantage of Harrods are the reward points you earn which over the years has reduced how much I pay for said items (You buy the items on birthday week, you get double rewards points). The impression I get is that Selfridges is aimed at the domestic market. A colleague once asked me if I shop at Harrods as he thought only tourists go there!

      If Selfridges had an equivalent rewards scheme I would shop there but they don’t (despite me mentioning it a couple of times), I just see that they are losing (savvy domestic) custom because of this!

      • Lady London says:

        As I understand it the designer accessory and fashion floors in Selfridges do very well from Middle East and Asian visitors. I would expect Selfridges to lose a big chunk of turnover when duty free stops although wbo knows, if we are unlucky fx effects could go some way to keeping some of that chunk.

        I agree with you though I think the chunk affected is bigger at Harrods.

      • Rob says:

        The problem with Harrods is that most menswear is now ‘shop in shop’ (ie Harrods has built a little fake street and each brand has its own store with its own front door). This effectively removes casual browsing since you have to nip in and out of each boutique door. The second you walk into each boutique you are beseiged by staff, and when this happens to you every 2-3 minutes as you walk from one to another it gets tiring.

        Selfridges menswear is still one big open shop floor where you can drift between brands without issue.

        • Chris Heyes says:

          Rob anyone comes up to me and asked can i help i always say yes you can pay, much to the embarrassment of my partner lol
          most of the time i just say go away I’ll come to you if i need help
          My partner doesn’t like it but works every time for me

  • Andrew says:

    Totally agree about the prices – in line with other department stores for most things – cosmetics all the same price from the usual brands like Clinique, Kielhs etc and could be a good use of this Amex gift. And 10% off weekends for Rewards members will he coming in November as usual – in store and online, and will make this a £110 gift.

  • Andy H says:

    But for those of us with a Harrods Amex card, £75 off a £200 spend 🙄

    • Andrew says:

      Somewhat lower fee card though. These offers are about trying to make us stick with a card which is so linked to travel and yet little of that is happening at the moment.

    • Jonathan says:

      An account available only by invitation, and rarely mentioned here on HfP

    • Sam says:

      Where I dont see it on my harrods amex????????

  • Crafty says:

    My decision to cancel Plat the week before the second round of retention bonuses, and then the Marriott offer and now this, is looking like one of my less good recent decisions…

  • Tony says:

    Hope it will be on the business Amex card …

    OK, Got the fee reduction, and I could have purchased some landfill from Dell at no cost and have it returned by the buyer at e bay, and distorted the local games network 10 times – but that’s making ME work to re coup some of the fee for the card that I can not use as I can not travel.I really do not need to buy another will writing kit from te Co Op either /rant

    Will there be any problems in self refer to personal Amex ( do they still have income criteria ? as self employed and now no work for 6 months ? ) or will Buss card same user be ok ?

    • The Streets says:

      Similar thoughts here Tony but the saving grace for the business platinum is the churn rate and 18,000 referral points. Gladly take this over one hit wonders at Harrods where i would just go any buy another pair of shoes

    • Mco says:

      I agree Tony. Feeling like they don’t value their business customers and will be cancelling the platinum card shortly.

      • Jill. (kinkell) says:

        Don’t worry, it’s not just their business customers being ignored. 59 offers on my BAPP and only one I’m likely to use.

        • Lady London says:

          could nothing interesting being on the BAPP mean BA is losing interest in the Amex link?

          we’ve had Tesco avios link now un-sponsored by BA. Is there another surprise in store?

          • Nick says:

            BA doesn’t decide which offers Amex puts on the BA cards, Amex does.

            And BA and Amex have just signed a multi-year $900m deal. Rob wrote a post on it. Funny thing to do if they’re ‘losing interest’, I’m sure you’d agree.

  • PaulW says:

    I recently spent 89.99 on Waitrose and got the £ back. This week a further 10.01 back taking me to the max £100 even though I hadn’t spent any more…

    • TGLoyalty says:

      Sure you didn’t use it at deliveroo, John Lewis, selfridges or Harvey Nichols?

      • Harold R says:

        @Tony the Fee reduction is that the same as the rebate on renewal or in addition?

        • Tony says:

          £250 statement credit after renewal was paid. Cant even claim the fee against tax as Account said you not paying anything with it …. ( and they don’t take it as very expensive apparently – but they do take paypal – so did it that way to pay them )

      • PaulW says:

        Yup

  • KBuffett says:

    I’ve previously purchased gifts online and they appear to be processed in the standard fashion.

    • Gin and Tonic Please says:

      Was going to say the same – I’ve bought Harrods gift cards online before too and they’ve been processed normally by the store (and so triggered the offer), rather than a third party. It was a while ago, though, so could have changed.