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You can buy British Airways First Class crockery and bedding: the sale is now live

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And now, from Waterside …. it’s the Sale of the Century!*

Over the course of the last few months lots of airlines have been selling off their excess stock of amenity kits, snacks and even entire (stocked) bar carts.

Whilst some of BA’s catering partners have sold off their stock (such as the Speedbird IPA by Brewdog and Pickering’s Centenary Gin) British Airways has not sold anything directly …. until now.

BA First Afternoon Tea William Edwards crockery

British Airways is selling a number of items from the First Class service including a range of bedding and crockery. In the press release it said:

“Although the at-home experience is no match for the real thing, customers or collectors can pick up items such as William Edwards plates, soup bowls, cups, saucers and even a butter dish for reasonable prices, allowing them to create an authentic First Class dining experience at home.”

Bread baskets, hot towels (which arrive cold!), hot towel plates, champagne flutes, coasters and the Club World casserole dish are also be available, as will the First Class slippers and day blanket.

All of the crockery and bedding is brand new, for clarity!

William Edwards crockery British Airways First class

Why is BA selling First Class stock?

Given none of the items listed are perishable, you would think that BA would be happy to hold on to them rather than sell them.

It would not be the first time BA sells off excess stock. Staff sales are a semi-regular occurrence at HQ; Covid-19 may just have pushed this online.

There are a few reasons why BA might have chosen to liquidate its stock:

BA thinks it can raise some cash from the sale of the items, which can only be positive given the flying outlook for the winter;

The retirement of the 747 fleet and the significant reduction in available First Class seats means BA now has an abundance of crockery and bedding, more than it can realistically make use of in the coming years;

The lack of flying in the past months means that breakage has significantly reduced, leaving BA with a mountain of items;

It plans to introduce a new service in the near future (this is, I accept, very unlikely given the current situation and the fact that the William Edwards crockery is only 18 months old!)

Anything off the trolley dears?

The sale is now live and it turns out that the range of items is far more eclectic than we first expected …..

In addition to the family china, British Airways is also selling a range of general items, where you can buy stuff such as aircraft catering boxes or a waste top loader trolley for £150!

Notably absent, however, are amenity kits or first pyjamas.

The bargain of the day? You could get a set of 6 larger (28cm) dinner plates for £5! However, it turned out that this was a BA IT error and it should have read £50 ….!

How to buy

Looking at stock sales by other airlines, these items are likely to sell out fast.

The link to buy is here, and is now live. Click on ‘British Airways’ in the menu bar.

Let us know what you manage to pick up! If you want to use your British Airways American Express to pay, select PayPal as your payment option as Amex is not accepted directly.

We have bought a few items which we intend to give away in a reader competition in a few weeks.

*We know this is a misquote. You can see the Sale of the Century title sequence here, featuring a brief glimpse of a BA aircraft in Negus livery.


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Comments (438)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lackingitems says:

    mmm, I ordered 6 items and received 1. Also getting emails bouncing back undeliverable, same via the website contact form.

    I tried calling the phone numbers on the pdf, no answer. Anyone found an alternate email for them?

    • Andrew says:

      I tried emailing the address on the PayPal receipt but nothing back from them yet. Webform just bounces back. It’s a shambles.

  • Nigel W says:

    Sadly, glad to see still people haven’t heard anything from WhatAMess.

  • Steph says:

    Thank goodness I found all the comments here. I was beginning to think the whole thing was just a scam but it just seems they are totally unprepared and incompetent. I put my order in on Monday late afternoon and have heard nothing since receiving the order confirmation.

    I also tried contacting via the form and by email but same problem as many others getting bounced straight back. That is the most unforgivable thing. You can be overwhelmed by demand but your customer should always be able to contact you. Also can’t help thinking they should pause new sales while they sort out the mess!

    • Jane says:

      One phone number rings constantly and the other is permanently engaged. I also contacted them via their form online but have not had a response from yesterday. On looking again at the wrong order I received, there are 2 order numbers written on the box, neither of them mine! The invoice is the only correct thing in the box. I don’t hold out much hope of receiving the correct items so would just be happy with my money back

  • Andrew says:

    I was just looking at my order numbers (I placed 3 in total) – after 48 hours there were over 6000 more orders and another 24 hours it was a further 2000 orders. I think they were planning for a few hundred orders maybe and they’ve probably got over 10,000 by now – I think anyone ordering now will be waiting several weeks at this speed.

  • Oliver says:

    For anyone interested, I just received my insulated box. Pretty big: 43x43x30cm. Couple of tiny marks and scratches, but pretty much new condition – and with a faint smell of plane food inside! Manufacture date is August 2019, so guess it didn’t have a very long working life.

  • Stuart B says:

    Just got confirmation from DPD that they have my order. The tracking number from WhatAJoke was wrong (one too many digits). Won’t be getting anything until Monday, and I ordered before noon on Monday.

    Just praying for the right items. From reading all the reviews above, it feels very much like this is an unsophisticated, unmechanised, “mom and pap” operation without any systems, checks or balances. All it takes is somebody to affix the wrong sticker, or to copy the wrong order number into a form, and you’re stuffed.

    Guess I’ll be crossing my fingers all weekend!

    • Steph says:

      What amazes me is that the website is run by Kuehne & Nagel, allegedly one of the “leading logistics companies in the world”.

      Unbelievable! Let’s hope they use the weekend to sort their lives out.

  • Stuart B says:

    ** and the tracking number from DPD was 24 hours after receiving the incorrect one from WhatAJoke. Just to confirm the timeline mentioned by others in this thread.

    What a support group this has become.

  • Andrew says:

    Anyone who received the disposable coasters as 3 single ones in a plastic bag rather than 3 rolls as advertised – I’ve managed to make contact and they’ve said that was a mistake and we should have been sent 3 rolls, which they are now doing.

    • Joe says:

      How did you manage to contact them? I have tried email – but bounces back, and telephone doesnt connect – or no one pick up – please advise….

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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