Who can use the British Airways airport lounge Elemis Spa?

In this article I want to look at who can use the spas in British Airways departure lounges, and how you can book a treatment.

As part of its lounge offerings, British Airways operates a network of Elemis Spas in conjunction with Elemis, a British spa and skincare brand.

EDIT: This article is now out of date.  British Airways closed all of its lounge spas during the pandemic and will not be re-opening them.

The spas are located within British Airways departure or arrivals lounges, only accessible to customers travelling in business class, first class, or those who hold Executive Club Silver or Gold status.  Elemis Spas are found at London Heathrow and New York JFK Airports in the following locations:

• Heathrow:
• Terminal 5A South lounge
• Terminal 5B lounge
• Terminal 5 arrivals lounge
• Terminal 3 departure lounge
• New York JFK:
• Terminal 7 lounge

If you are flying on a first or business class ticket, you are entitled to a free 15 minute treatment. This is also available for Executive Club Gold members who are flying long haul.

At Heathrow Terminal 3 and JFK Terminal 7, the complimentary treatments are only for travellers on British Airways operated flights. If you’re in the lounge on oneworld status you’re sadly out of luck.

If you are on a first class ticket, you can pre-book a slot at either the Terminal 3 lounge or Terminal 5A South lounge up to 28 days before departure. All others can be booked at the lounge reception on arrival.  However …. be warned …. spa treatments are very popular and your chances of getting a slot are slim unless you are travelling first class and can pre-book.

(This article is part of our ‘BA Q&A’ series which explains how British Airways Executive Club works.  You can see all of our ‘BA Q&A’ articles here. )

(Head for Points is the UK’s biggest frequent flyer website with 2.3 million monthly page views.  Want to learn more about earning and spending Avios?  Click here to read our latest news stories, click here to join our email list and click here to read our ‘Avios Redemption University’ series.)

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How to earn Avios from UK credit cards (June 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

There are two official British Airways American Express cards with attractive sign-up bonuses:

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: Until 13th June, the sign-up bonus on The Platinum Card is doubled to 60,000 Membership Rewards points – and you get £200 to spend at Amex Travel too! Apply here.

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

EDIT: Applications for this card are temporarily suspended due to IT issues with the British Airways On Business SME loyalty scheme.

There are also good bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These are available to sole traders as well as limited companies.

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.