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Who can use the British Airways airport lounge Elemis Spa?

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In this article I want to look at who can use the spas in British Airways departure lounges, and how you can book a treatment.

As part of its lounge offerings, British Airways operates a network of Elemis Spas in conjunction with Elemis, a British spa and skincare brand.

EDIT: This article is now out of date.  British Airways closed all of its lounge spas during the pandemic and will not be re-opening them.

Who can use the British Airways lounge Spa?

The spas are located within British Airways departure or arrivals lounges, only accessible to customers travelling in business class, first class, or those who hold Executive Club Silver or Gold status.  Elemis Spas are found at London Heathrow and New York JFK Airports in the following locations:

  • Heathrow:
  • Terminal 5A South lounge
  • Terminal 5B lounge
  • Terminal 5 arrivals lounge
  • Terminal 3 departure lounge
  • New York JFK:
  • Terminal 7 lounge

If you are flying on a first or business class ticket, you are entitled to a free 15 minute treatment. This is also available for Executive Club Gold members who are flying long haul.

At Heathrow Terminal 3 and JFK Terminal 7, the complimentary treatments are only for travellers on British Airways operated flights. If you’re in the lounge on oneworld status you’re sadly out of luck.

If you are on a first class ticket, you can pre-book a slot at either the Terminal 3 lounge or Terminal 5A South lounge up to 28 days before departure. All others can be booked at the lounge reception on arrival.  However …. be warned …. spa treatments are very popular and your chances of getting a slot are slim unless you are travelling first class and can pre-book.

(This article is part of our ‘BA Q&A’ series which explains how British Airways Executive Club works.  You can see all of our ‘BA Q&A’ articles here. )

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How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (September 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

The Platinum Card from American Express

60,000 points, £200 travel credit and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital On Tap Business Rewards Visa

50,000 points bonus until 2nd October – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also good bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These are available to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

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