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NEW OFFER: Get a free hotel reward night when you join InterContinental Ambassador

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InterContinental has brought back its special offer to encourage you to join, or indeed renew, your membership of their InterContinental Ambassador loyalty scheme.

If you join or renew before 31st July, you will receive a voucher for a free reward night (costing up to 40,000 IHG Rewards points) when you stay at any InterContinental, Kimpton or Regent hotel by 31st August 2021.

For clarity – this offer is good for renewals too.  Ambassador usually lets you renew 30-60 days early, so you may be able to take advantage of this deal even if your membership does not expire by the closing date of 31st July.

How does the new Ambassador sign-up or renewal offer work?

InterContinental has gone out of its way to make this offer more complicated than was absolutely necessary.

For a start, it hasn’t bothered to mention the offer on the Ambassador website.  It IS outlined in the small print in Clause 45.  IHG is emailing selected members about it and I also saw it pop up in the app.

The ‘free night’ is also conditional:

you have to stay, for cash, at an InterContinental, Kimpton or Regent hotel before 31st August

the voucher can only be used at a hotel where reward nights cost no more than 40,000 IHG Rewards points (this should cover hotels up to the £160 mark)

the voucher must be used by 30th November 2021

the voucher cannot be used at Mr & Mrs Smith or Six Senses hotels

It would have been a LOT easier if IHG had just dropped 40,000 points into your IHG Rewards account as soon as you signed up, but obviously that wouldn’t drive any fresh stays.

40,000 points for joining Intercontinental Ambassador

What is the small print of the Ambassador free night offer?

If you scroll to Clause 45 of the Ambassador terms and conditions here you will find this:

InterContinental Ambassadors who enrol in the programme or renew their programme between 15 April 2021 – 31 July 2021 and then complete one Qualifying Stay at InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, or Regent Hotels by 31 August 2021 will be awarded a Reward Night redeemable for a Reward Night priced at 40,000 points or less. The Reward Night will be deposited into the Free Nights section of the member’s account within 72 hours after check-out from the qualifying, paid stay and will be valid until 30 November 2021. This Reward Night is in addition to the complimentary weekend night that is already included as an InterContinental Ambassador member benefit. Ambassador benefits are not honored at Kimpton Hotels & Restaurants globally or at Regent Hotels & Resorts in Greater China.

The Reward Night must be consumed by 30 November 2021 and cannot be extended or transferred. The number of points required for a Reward Night at IHG hotels varies by date, brand and individual hotel and is subject to availability. Taxes, fees and Resort Fees apply and the member may be required to pay such taxes and fees even for a Reward Night. IHG Army Hotels, Mr and Mrs Smith properties, and Six Senses Hotels Resorts Spas are excluded from this Offer.

This Offer is not valid for InterContinental Ambassador membership enrolments or renewals obtained on a complimentary basis or using the IHG Employee discount. Ambassador members must be within their standard renewal window in order to take advantage of this Offer. A Qualifying Stay is defined as a paid, minimum 1-night stay booked under a Qualifying Rate, with total spend exceeding US $30 per night.

Reward Nights do not count as Qualifying Stays. […..] No credit will be awarded for Stays completed prior to the member’s enrollment or renewal.

Is Intercontinental Ambassador worth joining?

How does InterContinental Ambassador work?

InterContinental and Regent, two of the luxury hotel brands inside IHG Rewards (which also covers Holiday Inn, Crowne Plaza, Hotel Indigo and others) are a little odd when it comes to loyalty schemes:

As part of the Holiday Inn / Crowne Plaza group, they participate in IHG Rewards

InterContinental and Regent hotels do not officially recognise your IHG Rewards status.  In reality, they often do, but it is not guaranteed.

InterContinental and Regent also have their own loyalty scheme – Ambassadorwhich costs $200 to join

The process of integrating Six Senses hotels into Ambassador is starting but will take some time to complete

InterContinental Ambassador worth it?

For new members, there is an option to use 40,000 IHG Rewards points instead of paying $200 in cash.   Given my 0.4p valuation of an IHG Rewards Club point this is a fair deal.

Via this new offer, of course, you are virtually joining for free.  You could pay 40,000 points to join but, if you triggered the free night voucher, you would receive a voucher worth 40,000 points back.  The snag is that the voucher has an November 2021 expiry date and there is no change given if you use it for a hotel which is cheaper than 40,000 points.  You also can’t ‘pay the difference’ by booking somewhere more expensive.

The key thing about Ambassador is that, once you are a member, the benefits are virtually guaranteed on paid stays. They are NOT guaranteed on reward stays but most properties do let you have them.

These benefits are:

A certificate for a free night (BOGOF) when you join and each year when you renew. In one swoop, you can save your entire membership fee with this benefit. To use the voucher, you need to book a 2-night stay (weekend only at InterContinental, any day at Kimpton Hotels and Regent Hotels) and pay the Ambassador Certificate Rate, which is usually equal to Best Flexible Rate. The rules say that only standard rooms can be booked. However, many hotels let you book club rooms or suites which is especially useful for families.

(As the Ambassador Certificate Rate is more expensive than a non-refundable Advance Purchase rate, your free night is not totally free if you would otherwise have booked a cheaper pre-paid rate.  It is totally free if you would otherwise have booked at Best Flexible Rate.  For clarity, the free night is the 2nd night.  It is NOT the average of your two nights.)

A GUARANTEED one-level room upgrade on every InterContinental and Regent stay – this is usually processed before you arrive and is visible online.  If the hotel cannot provide an upgrade, you receive 10,000 IHG Rewards points compensation at an InterContinental.  There is no compensation at a Regent.

4pm check-out – this is a GUARANTEED benefit and comes in very handy on a weekend break or on a trip with an evening flight back home.  If an InterContinental hotel cannot provide late check-out, you receive 10,000 IHG Rewards points compensation.  There is no compensation at a Regent.

A $20 food and beverage credit per InterContinental stay (not valid at Regent)

Free mineral water in your room

Platinum Elite status in IHG Rewards (usually requires 40 nights or $4,000 of qualifying spend)

The benefits package is slightly different for stays in Mainland China, including free restaurant breakfast for one person.

Is InterContinental Ambassador worth it?

Obviously InterContinental Ambassador is not for everyone.  Even without this special offer, however, you can earn back the cost of membership in just one stay by redeeming the weekend night voucher.  It may even be worth it if you had just one long InterContinental or Regent stay booked and wanted to guarantee your upgrade.

Ambassador members also receive Platinum Elite status in IHG Rewards.  This will make your future Holiday Inn, Holiday Inn Express, Crowne Plaza, Hotel Indigo etc stays a little more pleasant although it is unlikely to lead to major upgrades or lounge access.

InterContinental Ambassador free night offer

Does this new offer change the maths?

Joining InterContinental Ambassador is a lot more attractive under this offer – IF you are sure that you can complete an InterContinental, Kimpton or Regent night by 31st August 2021 to trigger the voucher.

In the UK, you would be looking at the InterContinental hotels in London or Edinburgh, or the Kimpton hotels in London, Edinburgh, Glasgow or Manchester.  There are no Regent hotels in the UK.

You also need to fairly confident that you can use the free night voucher by 30th November 2021, for a hotel costing no more than 40,000 IHG Rewards points.

If you can manage all this then Ambassador looks good:

Cost to join for 12 months: $200 (£145) or 40,000 IHG Rewards points

Value of 40,000 IHG Rewards points certificate after your qualifying stay:  £160 (conservative, based on 0.4p per point)

Other benefits:  ‘buy one get one free certificate’ valid at InterContinental (weekends only), Kimpton and Regent; Platinum Elite status in IHG Rewards; attractive upgrade, check-out and in-hotel credit offers at InterContinental hotels

Looked at another way …. if you use 40,000 IHG Rewards points to join Ambassador, you will get those 40,000 points back (admittedly in voucher form with an expiry date) after your first stay.  The other Ambassador benefits are therefore ‘free’ for a year.

You can learn more about InterContinental Ambassador, and sign up, here if it sounds interesting.  Remember that this offer is NOT shown on their landing page, but the terms and conditions make it clear that it exists.


IHG Rewards update – May 2021:

Get bonus points: The current IHG Rewards promotion is ‘Triple Your Points’ – our full article is here. It runs from 15th May to 16th August. You receive double base points on your second stay and triple base points on your third and subsequent stays. You can register on this page of ihg.com.

New to IHG Rewards?  Read our two-part overview of IHG Rewards here and here and our article on expiry rules here.

Buy points: If you need additional IHG Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (95)

  • Dave says:

    Just looked and my renewal (normally 1st July) has been extended to 1st September so unless it lets me renew early I won’t be able to take advantage of the offer.. Anyone else seeing this too?

  • Rob says:

    Does the free 40k points night to be used by end of November 2021, have to be redeemed at an Intercontinental / Regent / Fitzroy property, or any IHG branded hotel?

  • Jimbob says:

    So which IC O2 double room would it need to book to guarantee a one category upgrade to a 4 bed suite, so that 2 of our family of 4 doesn’t have to sleep in the car?

    • Chrisasaurus says:

      Well to be fair a 2 bed suite would suffice a family of 4…

      But the point is taken and it remains that IHG is not the group for you. Easy to earn points but nowhere to spend them

    • Andrew says:

      Just book two rooms?

    • Spongthrush says:

      I’d read the T&Cs carefully for O2, I have a recollection that some of the best room types are excluded.

    • Pid says:

      You will not usually get upgrade above the City Suite as the rooms are excluded from the upgrade offer. Some have been lucky but when I have previously booked they made clear there would be no offer.

    • Anna says:

      I previously booked the lowest level suite and they upgraded us to the 1 bedroom city suite (but with no lounge access). Unfortunately that trip was cancelled but the city suite has a king bed and a sofa bed in a separate living room which gives you a bit of privacy from the kids.

      I don’t know if you’d get an upgrade from an ordinary room to the smallest suite but you can always ask as they might do it if it’s quiet. It’s also worth just booking the standard room and seeing if any e-upgrade offers appear.

      Points prices can be quite low so it might be feasible to book 2 standard rooms anyway.

      • Jimbob says:

        Thanks, booked a standard room at 30k points, and after contacting the hotel, they offered an upgrade to a City Suite for £150 per night, which seems reasonable.

  • Craig says:

    I’m still struggling to see the benefit of renewing rather than letting membership lapse and enrolling just prior to my next planned IC stay which is Feb 22?

  • Dan says:

    Well this is annoying. I renewed just ahead of expiry at the end of March.

  • Andrew says:

    And renewal at $200 also comes with 15k points.

    • Kevin says:

      About that, is that an automated drop into the account? Or a voucher through the post? I renewed middle of March and still waiting for either.

  • Jordan D says:

    Having renewed in March, as that’s when mine was due, this turning up 15 days later is a tad frustrating to say the least.

    • Kevin says:

      Same here. I doubt I would have been able to make it work, but it would have been nice to have the option.

  • Judge says:

    “ this offer is good for renewals too.” I hadn’t realised you were American, Rob! The correct English would be “this offer is valid for renewals too.”

    Yours pedantically…

    • Craig says:

      Don’t get me started on that! How are you? I’m good. Or, when ordering, ‘can I get’.

      • Judge says:

        “Can I get” really infuriates me (correct response: “No sir/madam, we can’t allow you to go behind the bar/into the kitchen to get your food/drink, we will bring it to the table). It has become so pervasive that I am now pleasantly surprised when I hear people NOT saying “can I get”, or the even worse variant of simply “I’ll get”, when they order a meal.

        “I’m good”, “it’s all good”” etc. also irk somewhat, but thankfully aren’t quite as widespread as “can I get”.

    • Wollhouse says:

      Read “Eats, Shoots and Leaves” – a fellow pedant 😉

      • Andrew says:

        I’m afraid people this is called the evolution of language – I’m sure there was equal uproar when ‘thou art’ started being replaced with ‘you are’.

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