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Review: ExpressTest ‘Day 2’ arrivals testing at Heathrow Airport Terminal 5

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HfP in the Balearics

This is our review of the ExpressTest ‘Day 2’ covid testing service at London Heathrow Airport’s Terminal 5.

After six fabulous nights in the Balearics it was time to come home …. and that meant more testing.

(If you are planning on travelling to the Mallorca or Ibiza then you may like to read our reviews of the St Regis Mardavall, Sheraton Mallorca, Castillo Hotel Son Vida or the W Ibiza.)

ExpressTest invited us to try out their ‘test on arrival’ facility at Heathrow Terminal 5. ExpressTest will soon be the exclusive on-site testing provider at all Heathrow terminals so it is worth being familiar with how it works.

ExpressTest Heathrow T5

The key thing to remember is that what is commonly called a ‘Day 2’ test is actually nothing of the sort. You can take the test on Day 0 (your arrival day), Day 1 or Day 2. It is perfectly acceptable to do it within minutes of getting off your aircraft.

Remember that you need to pre-book your test before your arrival in the UK, as you need to use the booking reference when completing your Passenger Locator Form. You will not be allowed entry to the UK otherwise.

Tests can be booked on the ExpressTest website. They are currently able to process more than 20,000 tests at Heathrow a day, which gives you a sense of the scale of the operation.

When I booked there were slots available pretty much all day. A Green or ‘fully vaccinated Amber’ arrivals test costs £69, which is competitive for in-person PCR testing.

ExpressTest is currently landside on the Departures floor at Terminal 5. From Arrivals you just take the lift up. It is located behind the check-in desks in Zone G:

There weren’t many arrivals into Terminal 5 when I landed so the testing facility was quiet.

It is based on a one-way system. You check in at the desks with your booking confirmation QR code. You then proceed to one of the 10 booths where a staff member will take the swab for you.

The entire staff were lovely throughout – very chatty and friendly. Here I am getting my nostril swabbed ….

ExpressTest Heathrow T5 nose swab

I always find having someone else do it is much better than doing it myself. I’m never sure if I’ve swabbed deeply enough or long enough, but these people have been trained specifically for this purpose. I also find it much easier not inflicting the awful nose-tickling on myself!

The whole process is over within seconds. The swab is then processed before being taken to a lab on the Heathrow premises for testing. ExpressTest guarantees the results by 10pm the next day, although this is less important as an arrival. I got my results pretty much on the dot – thankfully I was negative.

If you are departing you can also opt for a fast-track test. I imagine this is mostly used by people who forget or don’t realise they need a test to enter their destination country.

Conclusion

I recommend getting your Day 2 test out of the way as soon as you arrive in the UK. Whilst I tried an at-home postal kit when I arrived from Portugal in May, popping into the ExpressTest facility saved the hassle of having to swab myself and post a kit back. I was able to leave the airport and move on.

ExpressTest pricing is competitive with the vast majority of providers. £69 is very reasonable compared to most ‘in person’ tests, especially given the location.

Comments (155)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • ankomonkey says:

    I looked at the government day 2 approved testers list last night and many of the companies look ‘scammy’. This testing needs stricter regulation or should be abolished. I recently had to chase by phone, e-mail and facebook to get my day 2 result – got it on day 16. Really, what was the value of me taking this test if I was the only one remotely interested in getting the result?

    • John T says:

      I’m really curious as to why you are even interested in the test result. If you thought you may either have covid during your travels, or caught it on your journey home, why did you travel?

      • Rhys says:

        I think most people want the reassurance. You’ve already paid for and taken the test…that’s certainly how I feel after doing mine!

      • ankomonkey says:

        While I appreciate that the test ‘provider’ could have binned my test swab without even opening it and sent me a negative result, I wanted to feel that somebody had actually done some work for the money that I was forced to spend with them or one of their competitors, especially as this farce is mandated by the government if I choose to travel. I wasn’t concerned about having Covid, I was concerned about this government process costing me £200 for 4 of us while I seemed to be getting nothing for my money other than being allowed to travel. I’d also like to think that if we are forced to do these tests then at least there is some genuine benefit to Covid/variant tracking (i.e. government get some data) rather than me just paying for someone to send me an e-mail saying ‘negative’.

    • Beardless Hipster says:

      For peace of mind you can always double up and take the NHS PCR test if the scammy one doesn’t provide a result.

      • Rob says:

        As the Gridpoint article points out, you can legitimately appear at the top of the Government website by offering a £4.99 test which is available in-person only on the first Monday of every month between 2pm and 3pm in a derelict fried chicken shop in Blackburn.

        If you can’t make this, you will be upsold a £200 test.

    • Peter says:

      I had a day 8 test from RT diagnostics. Shipped at 11am from a post office in Central London to Halifax. Received the negative result same day at 7pm. Hadn’t realised that Royal Mail got so good recently 😉

  • Travel Strong says:

    When returning to Gatwick on a quiet Sundauy – Expresstest website claimed to only have a couple of slots available ~5hrs after landing, whereas collision were happy for you to book in whenever. I’m convinced both were wide open for availability really, having been in the car park where expresstest were operating I but they’re booking approach meant I had to drive offsite to use Collinson.

  • bafan says:

    Wait that is Rhys?!

    Hey Rhys…😏.

  • Travel Strong says:

    Also now questioning whether correct etiquette is to close your eyes when getting swabbed. I didn’t, made eye contact, and it was a weird experience for all concerned.

    • TimM says:

      When I had my pre-flight test in Greece recently, I was told exactly where to look and to keep my head still. That saves any social faux-pas.

    • WaynedP says:

      😆 brilliant, thank you for this.

      Reminds me that HfP comments are generally a fertile ground for providing a hearty chuckle, despite a recent proliferation of more angsty posts.

      I guess we’re all dealing with a lot of uncertainty still, and I hope for genuinely better times for everyone soon.

      • WaynedP says:

        My comment above was @Travel Strong

        Suggest you try living in London for a while. You’ll develop the ability to look right through people in front of you as if they weren’t there 😆

        A friend I grew up with back in my home place with opposite ethos expressed it well when he first visited London. He said he thinks they must all be radiologists in London, because they see straight through you 😂

    • sayling says:

      Look them in the eye and start singing “You never close your eyes…”

  • Jotaele says:

    Is there consensus between HfP readers reagarding which day 2 provider is the one to go with?

    • Rob says:

      Do you want:
      a) a scam firm who – for little money – will give you the reference number you need but will either not send a test or will not process it when you return it, or
      b) someone who will do it properly but for £10 more

      For the latter, this article makes a good case for Randox – https://www.gridpoint.consulting/blog/the-true-cost-of-travel-test-packages

      If you want to go the first route then you’re on your own.

      • WaynedP says:

        Thanks for reposting, Rob. I read it yesterday when you first referenced it.

        Essential reading, if a bit depressing.

        Should be tabled in Parliament to shame a few decision makers who doubtless had good intentions publishing a list, but have failed to ensure its continued value by allowing the unscrupulous to get away with what they’re doing.

        Good intentions without proper oversight robs credibility.

        • tony says:

          Any views on Breathe Assured? Need two antigen tests for my kids to get into Greece so this seems like 1) A good way of sorting that cheaply and without delay and 2) A good way of doing the pre-flight tests for the return leg where, in the event we do get a positive reading, we can just lay low for a while in Athens rather than being herded into a quarantine hotel.

      • Will says:

        Given the gov are running extensive testing around the U.K. surely they know the cost of a PCR test and as such can regulate a max price for it?

        It reminds me of that Woolf of Wall Street moment, sell this pen…..

        • tony says:

          Well it’s interesting as in Scotland and Wales, according to MSE you have to use a centralised government portal. Apparently it’s £88 for a day 2 test and £170 for a day 2 & 8 test, which seems to be toppy against the prices we’re seeing quoted here.

          That said it would make a lot of sense for the government to manage this through existing test capacity and make some £ for the public purse rather than Matty and his mates, but on the flipside it’d just be fodder for the “privatisation of the NHS by stealth” brigade…

    • Anna says:

      I’ve ordered a £35.99 one from Expert Medicals who have terrible reviews and can’t even spell properly on their website! It’s tracked to be delivered tomorrow; if all the elements are present and it turns up as promised I will order them for the rest of the family. I wouldn’t normally do this on the cheap (I’ve paid £95 each for pre-departure PCR tests for our teenagers!) but as people have said, this is all about lining the pockets of government cronies, they couldn’t care less who tests you abroad because they won’t profit from it.

  • Ben says:

    Hello,

    Does anyone have any recommendations for the pre departure test if coming from Majorca?

    Many thanks

    Ben

    • Simon says:

      Qured with the BA code for £33. Book a 10 a min zoom call where they watch you swab yourself. Email them a photo of the result with your passport….. get a certificate back soon after. You wont need to leave your sunbed.

      • ankomonkey says:

        Similar to @TravelStrong’s comment above about where to look during testing, I’m wondering what the Qured rep does during the video call when you’re swabbing. Are they reading a book or playing on their phone, are they giving advice on how deeply a nostril should be swabbed, are they providing encouragement – “Go on lad, deeper! Deeper! Deeper!” “Harry Kane, Harry Kane, Harry Harry Kane. When he takes a swab, he does a great job. Harry Harry Kane.”

    • Rhys says:

      Do it locally. Clinics are everywhere (some hotels are even offering in house) and normally cheaper than ones you can take with you from the UK.

    • Will says:

      My hotel did it for EUR30, went in before breakfast, email within 30 mins.

      If not at the hotel within 5 min walk.

      Way less bother than booting up zoom and messing around on laptop.

    • pigeon says:

      Eurofins at PMI airport – results emailed through so if hand baggage only you can clear security and get the certificate in the lounge.

  • ChrisH says:

    I can’t find anywhere on the Expresstest website that allows booking of day 2 only Amber arrivals test (double vaccinated) . If you try to book the only similar option (day2 green arrivals it specifically states do not use for Amber arrivals
    Any advice ?

    • sayling says:

      Use Collinson? T5 testing available in Arrivals after security, good service, not as cheap (I don’t think?)

    • Kevin says:

      Yes, I just called ExpressTest about there being no Amber arrival PCR day 2 only test. They said they are waiting for government approval [!] to change their offer. So I asked can I just get the Green day 2 [I’m double vaxed obs] and he said you can get the day 2/ day 8 amber arrival. No thanks.

      • EOC says:

        I also rang and asked the same question, as Boots were offering it right now. They just hung up. Nice. looks like its a Randox box for me..

  • Liz says:

    Anyone know if the Qured pre departure test to go back to the UK can double as the Italian end of quarantine day 5 test?

    • DZOO says:

      On a similar note, anyone foresee any issues using Qured as an rapid antigen for intra-EU flights (i.e. not return to UK) – totally get it that testing can be done locally but just rather have a back-up!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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