Tesco Bank to close all current accounts

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• Gruntfuttock says:

  27 Jul27 July 09:57

  As one of the select 25560 who have Tesco current account as their one and only has anyone here any thoughts, good or bad, on First Direct current account? £100 ‘welcome gift’ not to be sniffed at I guess. I wait with baited breath 😏

  • Chas says:

    27 Jul27 July 10:07

    I’ve been with FD for over 20 years, and never considered moving away as it suits my everyday banking needs really well.

    • QwertyKnowsBest says:

      27 Jul27 July 10:28

      +1. Trouble free, no gimmicks, no rewards (other than sign up), just works.

    • Bagoly says:

      27 Jul27 July 11:36

      +1.
      They were way ahead with the telephone banking, and on the rare occasions I need to call now, they are the only place other than Amex where I don’t dread the prospect.
      Their first web offering was rather pathetic.
      The current one is better (and they seem to have removed the weird blue patch after a few months) My only frustration is that statement is produced not on the first day of the new month.
      I don’t use the app.
      Just boring in having no rewards!

      • Chas says:

        27 Jul27 July 11:40

        Call them and ask them to produce the statements to the end of each calendar month – they can adjust this for you (I don’t believe you can do it online or via the app).

  • Andrew says:

    27 Jul27 July 10:34

    I have my main accounts with LBG and “spare” accounts with FD. Both for at least 30 years.

    If I had to choose which one to keep, I’d choose LBG based on the App reliability and functionality. LBG do have over 33 years experience in delivering online banking for retail customers though!

  • Gruntfuttock says:

    27 Jul27 July 11:47

    Thanks everyone for the positive feedback. Very useful.

  • John says:

    27 Jul27 July 13:19

    I have 25 current accounts – collected welcome gifts for most of them, or in the past a good interest rate.

    I actively use about 5, and the rest are waiting for some offer to be used to switch (cf. the commenter whose was banned from Lloyds for opening too many new accounts to immediately switch away).

    The only reason I use FD is to have access to HSBC branches, but I need that for things that most readers here are not interested in.

  • Alex W says:

    27 Jul27 July 16:49

    I found first direct unnecessarily complicated and time consuming to log in to.

    • Lou says:

      27 Jul27 July 18:24

      Have FD finally implemented online statements yet? I opened an account and then promptly closed it,3 years ago, because they did not offer online statements!

    • Will says:

      27 Jul27 July 18:25

      Agreed. I had no hesitation in switching away after a few months and taking the £100 to move away.

      The ‘straight through to a human’ phone thing is a total gimmick too – you just end up going through security with them rather than with a phone menu, then they ask what you’re calling about and put you in a queue for that department. Only really beneficial if you call up to check your balance but who on earth is doing that in 2021?

      Still, a switching bonus is a switching bonus.

• Filipino_Chino says:

  27 Jul27 July 12:06

  Damn about Tesco – I put through all my HMRC payments through them…

  • Will says:

    27 Jul27 July 16:25

    Clubcard Pay will work exactly as well in the same circumstances.

• Zara says:

  27 Jul27 July 13:50

  Hi there. Does someone know. I am trying to reach the £200 spend £50 credit for ihg on amex. We are staying at a crowne plaza which has had no hot water since last night for 10 hours. They’re offered us compensation as spire members in the form of a partial refund. Will that negate the £200 and we have to spend more to get to the £200 or will it not affect the actual debits? We don’t have plans for another stay before august but may have to find something otherwise…. TIA

  • Zara says:

    27 Jul27 July 19:31

    Ah darn, thank you we had already checked out!. It was approx £50 back so they adjusted the total bill. Wish I’d looked at this just before we checked out as they had extended our checkout to 6pm too! No worries. I know for next time but thank you

  • Lady London says:

    27 Jul27 July 21:12

    Which CP was that please Zoe? so we can avoid it

    IME infrastructure problems in hotels tend to recur no matter what the hotel says

    • Zara says:

      28 Jul28 July 19:32

      It was docklands but I have to say they were great generally. I would go back again. They said it’s because they’ve installed a new boiler system. The manager was telling me they were literally on the verge of hiring out rooms at local hotels for the guests when it got back up and running. Customer service wise they scored highly in my opinion. The partial refunds were more generous than I expected especially as we had full use of the facilities and some of us used the hot water in the spa and swim area.

      Ps. Does anyone know how to get notifications of replies on hfp threads? I am always so late in seeing messages or keeping up!

• 3V Emerald says:

  27 Jul27 July 15:20

  This is a shame as I’ve enjoyed using it to get a relatively easy £300 per quarter in CC points.

  The best was on a mortgage I could pay in to the offset account with a debit card and withdraw direct to current account and earn points. It stopped working a couple of months ago but still a couple of other MS routes that work.

  • Jimmy says:

    27 Jul27 July 17:46

    Great name! I have kept a 3v card as a souvenir! 🙂

• Nigel W says:

  27 Jul27 July 15:28

  Gutted about the Tesco Bank news. Managed to get a load of clubcard points from using it to buy a car!

  • Will says:

    27 Jul27 July 16:18

    Clubcard Pay will work exactly as well in the same circumstances.

    • Jimmy says:

      27 Jul27 July 16:26

      Have you tried the old Ernie? @will

      • Will says:

        27 Jul27 July 17:02

        You can’t collect points when using your Clubcard Pay card directly, no.

        Need to be more flexible with your thinking.

        • Jimmy says:

          27 Jul27 July 17:07

          Cool – always fun in experimenting – and of course no advance cash fee either with a debit card. Ay clues would be helpful of course! I assume by not being direct – you could take somewhat of a ebndy route?? :).

        • ash says:

          27 Jul27 July 20:05

          Please spell it out Will so we can all abuse it to the Max

      • Gary says:

        28 Jul28 July 23:02

        @Jimmy

        that’s what I need to know too 😉

    • Ash says:

      28 Jul28 July 01:16

      But you can only top it up from a Tesco account and the accounts are going? So what do we do?

      • WillPS says:

        28 Jul28 July 13:23

        That’s simply not true. Clubcard Pay has a sort code and account number, you can do a faster payment (that takes 15 mins!) to it from any bank or use their ‘pull from another bank account’ feature in the app if you prefer.

    • Jeremy says:

      4 Aug4 August 19:39

      I think Clubcard pay will disappear to. It’s under the Tesco Bank umbrella!!
      Thoughts?

• Jan M says:

  27 Jul27 July 16:45

  Ha. I really was one of those customers only there for the interest and for the points when spending at Tesco’s. I closed the account ages ago though, when they got rid of the interest on the balance…

  • Alex Sm says:

    30 Jul30 July 18:13

    Isn’t it just Tesco, not “Tesco’s”? Where does this ‘s come from?

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