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Expert Medicals removed from UK approved covid test list – is your cheap test worthless?

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Expert Medicals, probably the cheapest online provider of covid testing for travellers returning to the UK, has been removed from the Government list of approved testing providers.

Here is the list of approved test providers for Day 0-2 testing and the company is no longer listed.

The HfP comments section has seen many readers complaining about Expert Medicals service – if they received any service at all.

Expert Medicals removed from UK approved covid test list

However, there were also many readers happy to use them, irrespective of whether they actually provided tests after you paid them.

You DID receive a valid tracking number to put on your Passenger Locator Form when flying back to the UK, which allowed you to enter the country. There is no proof that the Government actually tracks whether purchased tests are used or not.

Here are some reader comments from the last month:

Expert Medicals Day 2 test turned up on day 6, and I’d already left the UK on another trip on day 5. 

Expert Medicals is working. Seems to come on about this time on a weekday. I ordered two last week and they arrived here, not fussed about what happens when I send it back.

Just used Expert Medicals for £28 for the day 2 test and the purchase went through without a hitch. Whether the test actually shows up is another question but getting the code for the PLF is the main objective.

Expert Medicals – 2 first time users here during the past fortnight. Paid with Curve. Both of us had our Curve cards compromised this weekend, with fraudulent in-person transactions in the north of England. We’re both abroad so could prove it wasn’t us. EM are the only new retailer common to both of us. Correlation isn’t causation but just putting it out there.

Has anyone been able to buy a test from Expert Medicals today? I fill in the form, click submit and the website just reloads, it never gets me to the payment processing stage.

I managed to order Expert Medicals over a week ago, but they haven’t bothered to ship the tests yet and I’m now on day 2 arrival from amber fully vaxxed. 

Expert Medicals is a dodgy company working from an office above a shop in Bradford. They specialise in medicals for (dodgy) insurance claims. I wouldn’t trust them to send a test kit out in time.

Expert Medicals PCR test – I used them previously without issues. Second time, they took my money 2 weeks ago, but failed to send PCR test at all – no emails about courier/expected delivery etc as per the first time. They are ignoring emails.

Expert Medicals – successfully ordered £28 PCR test yesterday for my wife. Today I can’t get the form to submit and go to checkout for mine. I’ve seen on here others have had same problem?

Expert Medicals for £28 if you don’t care much about testing arriving on time etc and just need it for PLF.

Expert Medicals is cheaper but probably won’t arrive. You only need the code for the PLF, so it’s up to you.

Has anyone successfully ordered an Expert Medicals test since the weekend? Numerous reports of people having issues with the website.

Can I still use my Expert Medicals reference on my Passenger Locator Form?

This is the big question.

Does this mean that if you have bought an Expert Medicals test but have not yet flown back to the UK, you will no longer be able to use the number on your Passenger Locator Form?

Which? magazine states that it believes that existing tests ARE still valid. However, Expert Medicals now appears to be using a new laboratory called ‘LY’ to process its tests. Which? magazine claims that no such laboratory has Government approval to carry out Day 0-2 testing in the UK.

The purchase reference number you give on your Passenger Locator Form does seem to be checked against a list of issued numbers so it is possible that numbers issued by Expert Medicals will cease to be accepted at some point.

This story will run on, I think.

Comments (135)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Magic Mike says:

    In spectacular timing, I bought two EM tests this morning, for travel later this month…

    I will watch the comments with interest as to whether the EXMED PLF code starts to cause trouble for folks…

    • Cheryl D says:

      Me too yesterday for travel Thursday. Already had notification from DPD that tests arriving Friday .

  • MKB says:

    Currently in Germany, returning next week as fully vaccinated. Was about to order Expert Meds so good job I saw the HfP tweet. What’s the new cheapest?

    • Tracey says:

      Nationwide pathology £40.

      There are some cheaper places, but they require you to collect the tests from obscure locations only open for a couple of hours a week booked months in advance.

      • MKB says:

        Thanks

      • Shaw West says:

        Cheapest place for an Amer 2 and 8? Nationwide advertising for 85

        • James says:

          Chronomics – £79 (using BA discount, no need to be flying BA). Used several times over last few months – excellent, especially the “return to UK” self test that you upload for instant fit to fly certificate.

          • James says:

            Apols just saw you were asking about Day 2 & 8. My reply was in relation to return to U.K and Day 2 combo.

  • Dubious says:

    I’m curious how Rob spotted this so quickly. Good work!

  • A says:

    The whole testing arrangement is an absolute charade. The government and testing providers must be laughing all the way to the bank at the unfortunate consumers who are the only ones actaully trying to do the right thing.

    The government has made hundreds of millions in VAT since private testing started for travel. They don’t care if you diligently take your fit to fly or PCR tests (on return). They just care that you have a silly little reference number to prove that you have paid them £10 in VAT (on average).

  • Angels says:

    Ministers or their cronies are probably profiting from this in some way, that would be the reason the costs remain high and are not challenged by the government

  • Njb says:

    Is my cheap test worthless?
    I am not clear on the answer yet. Bought two to be delivered on Sept 8th for trip returning on 21/9. Should I buy new tests now?

    • Blenz101 says:

      Your reference number is almost certain to be accepted on the PLF.

      The government approved them as a supplier and won’t want the negative press associated by refusing to accept seemingly valid reference numbers and forcing people buy yet another test.

      Worst case track and trace will be asking you if your test arrived and if not sending out a replacement NHS kit.

  • Anna says:

    Just called 119 as my EM test hasn’t arrived – they told me that you have to wait until 48 after your return has passed and then call to request a replacement test (to see if your purchased test turns up during that time, I guess).

  • Paul says:

    The ‘Chester’ example posted yesterday! Is the reference issued immediately and will it be accepted on the PLF?

    • A says:

      0044? Yes. Within seconds.

    • His Holyness says:

      Oh do tell 😀

    • Triath5 says:

      Presumably you won’t be travelling to Chester – what is the standard response if hassled by someone calling on Day 2? How can they enforce the delivery of the results? I tried to buy through Expert Medicals and the website doesn’t let me…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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