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American Airlines reopens its arrivals lounge in Heathrow Terminal 3

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The American Airlines arrivals lounge at Heathrow reopened on Tuesday.

This is good news for anyone flying in from the US on an AA service. British Airways and Cathay Pacific passengers will also be able to use the lounge when long-haul services into Terminal 3 resume.

American Airlines arrivals lounge Heathrow

This is one of the very few lounges at Heathrow that I have never been in, so I can’t tell you anything interesting about it. According to the AA website, facilities include showers, valet ironing (!), a business centre, a bar, a buffet and a la carte dining.

The opening hours are 6.30am to 2pm. You will find the lounge on Level 2 once you exit the customs area, which involves taking the lift or stairs up.

To use the lounge, you need to have flown into Heathrow on American in First or Business Class or have British Airways Gold status or equivalent. BA Silver cardholders do not get access if they are not flying in First or Business.

Equivalent rules will apply to British Airways and Cathay Pacific passengers when they resume long-haul flights to Terminal 3.

Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2023)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Plaza Premium, Delta Air Lines and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

SPECIAL OFFER: Until 13th June, the sign-up bonus on The Platinum Card is doubled to 60,000 Membership Rewards points – and you get £200 to spend at Amex Travel too! Apply here.

The Platinum Card from American Express

60,000 points AND a £200 Amex Travel voucher until 13th June! Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points bonus and a £200 Amex Travel credit every year Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £20.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (31)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andrew J says:

    AA Arrivals lounge is much better than BA’s – the shower suites are like a nice hotel rather than an NHS hospital (BA). The breakfast is a la carte and the fridges are stocked with mini bottles of Moët! The “valet ironing” which you put a bracketed exclamation after just means the same service which BA and Virgin offer where you put your shirt/suit in the two-way bathroom door and they press it while you shower. And also the lounge is available to Qantas arrivals once services resume.

    • John A says:

      Completely agree. The AA Arrivals lounge is fab

    • Adam says:

      Nice lounge and I found the staff very friendly.

      I had an unusually long stay in there a few years ago when BA ‘forgot’ to load our gate checked pushchair in Miami. They ended up putting in on the next flight and so we just camped out in the AA arrivals lounge until it turned up (soaking wet of course)!

  • Thywillbedone says:

    Morning all.
    O/T. Am looking at Dubai for Easter break. Late deciding to go thus prices are very high for flights and fairly high for hotels. Any views on using Emirates Holidays to get a decent package? They seem to come out about £200 cheaper for a week than booking flight (Y) and hotel (5*) separately. But no great bargains either. Any obvious tricks to getting a hotel on the beach or one with beach access? Have stayed a couple of times in Jumeirah Emirates Towers but not certain they still have beach access, and would prefer Marina/JBR area anyway.


    • Chris1922 says:

      Easter coincides with Ramadan this year, if that makes any difference to your plans, and hotel prices.

      • Tical says:

        How is Ramadan there? Would you notice any difference at the high end hotels?

        • Rob says:

          Yes. On a ‘soft’ level the staff won’t be at their best because they won’t be eating whilst still putting in a full day of work. On a practical level you are likely to find some, but not all, restaurants closed in hotels and a lot closed outside the hotels. You shouldn’t eat in a public place – this was illegal but I think this has now been lifted but it still very much unacceptable.

    • Pjaw says:

      Happy hour in the hotels is often delayed till say 8 pm for Ramadan. The restrictions for Ramadan are getting less as the years pass. Food is available during the day but might be less choice.

  • BJ says:

    The BA avios Nectar offer is now working in the app. It registers us for both the 50k avios competition and the 2x Nectar points in February offer at the same time.

    • ChrisC says:

      Thanks for posting.I was going to give up because of all the errors it was throwing up trying to register

    • Rui N. says:

      What do you guys mean by “registering”? Putting auto-convert “on”? Or do you need to register somewhere else? Don’t see that anywhere.

  • AJA says:

    Never knew Business Class passengers had access to the Arrivals Lounge. Does the same apply to BA’s arrival lounge at T5 (When it’s open)?

    • Andrew J says:

      Indeed it does and the T5 one has already reopened. But note that it’s only for long haul passengers, so you can’t use the T5 or T3 lounge if you’re arriving on a short-haul flight.

    • John says:

      Yes, but only from longhauls.

      • AJA says:

        Thanks both. And also for clarifying it’s long haul only. Learn something new every day. 🙂

  • ChrisC says:

    Used AA revivals a few years ago.

    Fine for a coffee, breakfast, shower etc whilst waiting for taxi etc but I wouldn’t want to linger there for hours.

    • Genghis says:

      Same. I recall decent eggs royale and a good shower before heading into the City for the day.

  • andrew says:

    In the last year (?) before Covid I was often told that the AA arrivals lounge wasn’t for BA pax and to head over to T5 but sometimes let in as an exception.

    • Andrew J says:

      It’s always been available for BA passengers arriving on long haul flights into T3 only, it’s not available to BA arrivals into T5.

  • Andrew. says:

    There’s an Argos triple dip available.

    I’ve got a 5% rebate across LBG, a 2% rebate on Airtime and this Nectar offer too.

    Depending on what you buy, and if you follow an unmentionable pathway, there may be additional rebates available too.

  • JK says:

    Vaguely remember this lounge being actually decent – better than the AA departure lounge at least! Good shower / breakfast. Kinder access rules than BA.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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