Apologies for application issues with Barclaycard Avios Mastercard

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• Alex says:

  2 Mar2 March 16:50

  The app wont offer me a change, however my wife’s just done it ok, could I get a supplementary card on her account added for me, and get the avois this way ??

  • James says:

    2 Mar2 March 17:31

    I would try raising a complaint. Within 24 hours, I now have the avios card through raising a complaint about it not showing on my app.

    • Roberto says:

      2 Mar2 March 17:59

      You phoned to raise your complaint or did it online somehow ?

      • James says:

        2 Mar2 March 18:35

        I called

• andreww says:

  2 Mar2 March 18:04

  Anyone get referred with notification within 5 days? Did you receive an email for approval or are you awaiting information in the post?

  • Tom says:

    2 Mar2 March 20:29

    I got referred for 5 day wait.
    I get the same with Amex, with them the card just turns up with no warning so I’ll give Barclaycard 10 days or so before calling.

  • Matt says:

    3 Mar3 March 00:11

    Applied on 28 Feb, site crashed a step before submission, was asked to wait 3-5 days in the error page. Received a post today to sign the agreement for processing the application. No additional documents required, just a signature.

• A says:

  3 Mar3 March 07:54

  Being the first MasterCard Barclaycards, do they support Apple Pay?

  • Rob says:

    3 Mar3 March 09:14

    They will, but not yet.

    • Nick says:

      3 Mar3 March 21:49

      Any word if they’ll ever support google pay?

      • Rob says:

        3 Mar3 March 22:26

        Not sure.

  • Ian says:

    3 Mar3 March 17:21

    They’re not the first MasterCards from Barclaycard….I’ve had a Barclaycard corporate MasterCard for years.

• namster says:

  3 Mar3 March 10:15

  any update on how existing barclaycard owners will be able to join the barclaycard plus ?

• hugo r says:

  3 Mar3 March 12:50

  With regards to the paid avios barclaycard , if you hit a 10k spend say in 3 months do you have to wait a further 9 months for the upgrade voucher or do you get it straight away

  • Rob says:

    3 Mar3 March 15:41

    Straight away.

• nt says:

  3 Mar3 March 14:27

  Hiya – quick question if that’s ok just to clarify voucher usage.

  If I open a Mastercard for my wife and get a voucher to her avios account which is part of our household, can I use her voucher with the household points to upgrade a return flight for me?

  Thanks!

  • Rob says:

    3 Mar3 March 15:39

    Yes, as long as you log in as her to make the booking for yourself.

• Stephen says:

  3 Mar3 March 15:00

  @Rob are you allowed to say anything on latest expectations from Barclays on the existing cardholder offer being fully deployed? Are they still working through the application deluge from earlier in week?

• nwmgc says:

  3 Mar3 March 16:36

  They really are in aright old pickle. I’ve just been told that, for existing customers, only those who have received an offer can swap. I’m not eligible as a result, apparently.

  • Neil says:

    3 Mar3 March 16:50

    I’m in that unusual 2016 year where they allowed two cards – so I have the HH plus some other card that I should have binned ages ago but didn’t. The upshot is that they just aren’t going to allow me to swap to the Avios card – which is a real shame as I do rather like it.

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